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Motor vehicle customer service representative

2 months ago

Bethel, United States State of Alaska Full time

Full job description

What you will be doing: You will be working as part of the fast-paced Division of Motor Vehicles (DMV) public service team, examining documentation presented to issue multiple types of identification documents as well as titles and registrations. The Motor Vehicle Customer Service Representative (MVCSR) 2 will interact directly with the public, oftentimes explaining policies, statutes, and regulations. The MVCSR 2 will administer road examinations for the motorcycle, non-commercial and commercial license classes.

Minimum Qualifications Six months of experience licensing, titling, and registering motor vehicles, maintaining driver records, collecting motor vehicle registration taxes, and processing license actions required by traffic laws, financial responsibility and mandatory insurance laws, and judicial suspensions or revocations. This experience is met by service as a Motor Vehicle Customer Service Representative 1 with the State of Alaska, or the equivalent elsewhere. OR Six months of employment experience as a driving instructor teaching the safe operation of motor vehicles, which included riding with trainees during practice in common traffic situations. OR One year of employment experience performing advanced clerical duties that included significant contact with the public to provide information and assistance concerning the services offered; explaining regulations and varying procedures for different situations; maintaining computerized records; and some purchasing, accounting, or cash handling tasks.

Substitution: Postsecondary education from an accredited college may substitute for the required experience. (Three semester hours or four quarter hours equal one month.)

Special Note: A background check of criminal justice information will be conducted upon initial employment.

Possession of a valid Alaska non-commercial driver license is required.

Additional Required Information At time of interview, please provide the following: Three (3) professional references Resume

If this sounds like your skill set, or one you would like to develop, please submit a cover letter and application/resume through Workplace Alaska. #J-18808-Ljbffr