Telephony Engineer

2 weeks ago

San Jose, United States Zoom Full time

Provide IP Telephony and VoIP Subject Matter Expertise for Company and Company's managed service providers. Telephony Engineer troubleshoots and resolves complex problems. Administration of SIP and Media Servers. Design and Deploy SIP VOIP trunking architecture. Telephony Engineer manages 3rd party telecom carriers and mobile providers. Manage tasks across Engineering and Network Operations to set correct Routing and firewall rules. Determine the functional requirements, design the overall technical aspects of the implementation and determine technical specifications to meet requirements. Monitor telephony performance and capacity utilization across Telephony trunk groups, internal networks and external networks. Work with various internal and external teams to adjust session capacity and bandwidth as needed. Use tools such as Zabbix, monitoring server, Cloud watch to check for any issues such as high network utilization, issues on any Telephony trunk group, server crash, critical or warning issues. Troubleshoot those issues and be able to fix any critical or severe issues. Work with Network Architect to optimize usage of the network related to ongoing challenges and issues in carrier and customer telephony Trunk Groups. Create change requests using tools like JIRA for any changes needed to data Centre infrastructure and the network. Investigate issues reported by customers and escalated from Technical Support Engineers in JIRA tickets. Work to identify root cause of issue found, determine what changes are required to resolve the issue found. Minimum Education & Experience Requirements: Requires a Master's degree in Telecommunications and Networking Engineering, a related field, or a foreign equivalent. Must have 1 year of experience in the job offered or related occupation. Must have 1 years of experience in using Wireshark tool to filter and capture network packet traffic and analyzing various networking protocols sent in the packets; working with network firewalls to design access rules and then build and configure network security groups to run the access rules; installing, configuring, maintaining Switches and Routers and troubleshooting issues with network Layer 2 and Layer 3 devices; network debugging using diagnostic tools including TraceRoute and analyzing responses returned by Ping command; working with PBX’s and Telephony Network Protocols including VoIP to investigate Quality of Service issues; and using security equipment and data network encryption protocols including IPSEC or SRTP. Telecommuting work arrangement permitted: position may work in various unanticipated locations throughout the U.S. Company Name:Zoom Video Communications, Inc. #LI-DNI Salary Range or On Target Earnings: Minimum: $154,710.00 Maximum: $175,600.00 In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value. Information about Zoom’s benefits is on our careers page

here . Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience. We also have a location based compensation structure; there may be a different range for candidates in this and other locations. About Us Zoomies help people stay connected so they can get more done together. We set out to build the best video product for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars. We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you’ll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment. Explore Zoom:

Hear from our leadership team

Browse Awards and Employee Reviews on Comparably

Visit our Blog

Zoom with us

Find us on social at the links below and on Instagram

View more jobs, sign up for job alerts and join our talent community.

Visit the Zoom careers site .

We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines. We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law. If you need any assistance or accommodations due to a medical condition, or if you need assistance accessing our website or completing the application process, please let us know by emailing us at

careers@zoom.us .

#J-18808-Ljbffr

  • Telephony Engineer

    1 week ago

    San Jose, United States Zoom Video Communications Full time

    Provide IP Telephony and VoIP Subject Matter Expertise for Company and Company's managed service providers. Telephony Engineer troubleshoots and resolves complex problems. Administration of SIP and Media Servers. Design and Deploy SIP VOIP trunking architecture. Telephony Engineer manages 3rd party telecom carriers and mobile providers. Manage tasks across...

  • Embedded Software Engineer

    3 days ago

    San Francisco, United States Mission Peak, LLC Full time

    Who We Are Work with a team of proven industry experts who have invented, built, and shipped category-defining hardware and software products to billions of people across the globe. We're known for building the audacious, ambitious, and the impossible, and we're doing it again. Our vision for the next shift between humans and computing requires innovation...

  • Field Engineer|2035 Field Engineer|2035

    4 days ago

    San Diego, United States eTeam Full time

    Title: Field Engineer Location: San Diego, CA 92121 Duration: 10 months contract Shift Time: 8 AM - 6 PM (there will be flexibility based on job requirements) Job Description: Top 5 Required Skills 1. Exposure to commercial field/lab test and data analysis tools for wireless telephony product verification 2. Handset test experience with 5G(SA, NSA, sub6,...

  • Systems Test Engineering

    7 days ago

    San Diego, United States Alois Full time

    Job Description Job Description Job Title : Systems Test Engineering - Engineer|6254 Location : San Diego, CA Duration : 06+ Month (Possibility of extension) Job Description: Top 5 Required Skills Exposure to commercial mobile phone field test/lab test and data analysis tools for wireless telephony product verification 2. Handset test experience with 5G(SA,...

  • VOIP Engineer

    2 weeks ago

    San Jose, United States Diverse Lynx Full time

    Required Skills: - Bachelor's degree in relevant major such as Telecommunications, Computer Science, Information systems, etc. - 5+ years IT experience in the field of VOIP/ IP telephony. - 5+ years experience in Cisco UC Manager / Call Manager (CUCM). - 5+ years experience in Cisco Unity / Cisco Unity Connection (CUC). - 3+ Cisco IM & Presence Server (IM&P)...

  • VOIP Engineer

    3 days ago

    San Jose, United States Diverse Lynx Full time

    Required Skills: - Bachelor's degree in relevant major such as Telecommunications, Computer Science, Information systems, etc. - 5+ years IT experience in the field of VOIP/ IP telephony. - 5+ years experience in Cisco UC Manager / Call Manager (CUCM). - 5+ years experience in Cisco Unity / Cisco Unity Connection (CUC). - 3+ Cisco IM & Presence Server (IM&P)...

  • Sr Backend Engineer

    2 weeks ago

    San Francisco, United States TalentFish Full time

    Job Title: Sr Backend Engineer Primary Location: Remote Position Type: Direct Hire Overview TalentFish is casting a line for a Sr Backend Engineer. This is a remote direct hire role. This is a pivotal technical leadership role, crafting an immersive and user-friendly healthcare app using ReactJS, Firebase, and Node.js. What You Bring To The Role. Bachelor's...

  • Sr Developer

    3 days ago

    San Jose, United States eTeam Full time

    Role: Sr Developer Location: San Jose, CA Duration: 6+ Months s a Senior Developer, you will be accountable for developing and releasing quality software in the POC development and engineering of Adobe's next generation "Omni Channel" platform, "Work Force Management", "Chat BOT Automation" and "Smart AI/Client based Routing" platforms. You will drive...

  • VOIP Engineer

    2 weeks ago

    San Francisco, United States Diverse Lynx Full time

    Job Title: VOIP Engineer Location: Everette, WA/San Jose, CA/Irvine, CA (Onsite from Day 1) Employment: Contract JobSummary: Required Skills: Bachelor's degree in relevant major such as Telecommunications, Computer Science, Information systems, etc. 5+ years IT experience in the field of VOIP/ IP telephony. 5+ years' experience in Cisco UC Manager / Call...

  • Senior Sales Engineer

    1 week ago

    San Diego, United States Trigenx Full time

    Hybrid/Remote Position As a Sales Engineer on the corporate team, you’ll fill a key role in ensuring our prospects and customers have a high-quality experience. We are strategic resources deployed to solve complex use cases when no one else can.  Think of us as superheroes called into action when needed! RESPONSIBILITIES Work alongside Sales and Customer...

  • Senior Sales Engineer

    2 weeks ago

    San Diego, United States Trigenx Full time

    Job DescriptionJob DescriptionHybrid/Remote PositionAs a Sales Engineer on the corporate team, you’ll fill a key role in ensuring our prospects and customers have a high-quality experience. We are strategic resources deployed to solve complex use cases when no one else can.  Think of us as superheroes called into action when needed!RESPONSIBILITIESWork...

  • Systems Admin 2

    2 weeks ago

    San Jose, United States Lattice Semiconductor Full time

    Lattice Overview There is energy here...energy you can feel crackling at any of our international locations. It's an energy generated by enthusiasm for our work, for our teams, for our results, and for our customers. Lattice is a worldwide community of engineers, designers, and manufacturing operations specialists in partnership with world-class sales,...

  • Systems Administrator

    3 days ago

    San Jose, United States Lattice Semiconductor Full time

    Lattice Overview: There is energy hereenergy you can feel crackling at any of our international locations. Its an energy generated by enthusiasm for our work, for our teams, for our results, and for our customers. Lattice is a worldwide community of engineers, designers, and manufacturing operations specialists in partnership with world-class sales,...

  • Full stack Developer

    2 weeks ago

    San Jose, United States Diverse Lynx Full time

    Role: Full stack Developer Location: San Jose, CA - Onsite Job Type: Contract Responsibilities: 7+ years of experience with full stack software development experience in following technologies Front end: React JS, TypeScript, Javascript ,React Spectrum Backend: Node JS (preferred), JAVA Databases: No SQL DB, SQL Test Framework: JEST (preferred), Selenium,...

  • Desktop Support Specialist

    2 weeks ago

    San Antonio, United States HCLTech Full time

    RequirementsMinimum Bachelor Degree; with a technical major, such as engineering or computer science OR 2+years of experience in Help Desk or Desk Side Support positions with a high school diploma.Experience with Cleanroom protocols and procedure (preferred)Technical skills:Experience with IT infrastructure area support - DSS, Multiple Workstation OS...

  • System Engineer

    3 weeks ago

    San Diego, United States WCG LLC Full time

    Job DescriptionJob DescriptionCurrently seeking a Sr. System Engineer in San Diego, CAWCG is looking to hire a candidate with a broad experience in communications systems. We are a small business whose core service is supporting DoD programs in areas of communications and aerospace. Given a responsive but minimal corporate structure, a successful candidate...

  • System Engineer

    2 weeks ago

    San Diego, United States WCG LLC Full time

    Job DescriptionJob DescriptionCurrently seeking a Sr. System Engineer in San Diego, CAWCG is looking to hire a candidate with a broad experience in communications systems. We are a small business whose core service is supporting DoD programs in areas of communications and aerospace. Given a responsive but minimal corporate structure, a successful candidate...

  • Senior Engineer/Analyst

    7 days ago

    San Antonio, United States CNF Technologies Full time

    Minimum/General Experience: Significant experience in telecom research and building data dictionaries based on industry standards such as IEEE and ITU‑T. The data analyst will research, design, develop, and demonstrate the data research aligns with an operational telecom analysis system. Functional Responsibility: Specific responsibilities include, but are...

  • Cost and Inventory Systems Analyst

    3 weeks ago

    San Jose, United States Intel Full time

    Job ID: JR0206171 Job Category: Information Technology Primary Location: San Jose, H CR Other Locations: Job Type: Experienced Hire **Cost and Inventory Systems Analyst** **Job Description** **About the Team:** The Cost and Inventory team is responsible for Intel Cost and Inventory, which resides in the ICOST tool. Key objective is the simplification of...

  • Systems Engineer

    3 weeks ago

    San Luis Obispo, United States CIO Solutions Full time

    Job DescriptionJob DescriptionAbout us: CIO Solutions provides premium IT services to small and large businesses, affordable housing developments, medical practices and non-profit organizations. We have been around for a decade and continue to grow each year with one goal in mind – to provide our clients with expert custom IT solutions supported by knock...