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Software Development Engineering
2 months ago
Calling all innovators – find your future at Fiserv.
We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.
Job Title
Software Development Engineering - Professional II (Print Monitoring/Reconciliation)
What does a successful Software Development Engineer do at Fiserv?
The Software Development Engineer supporting the Correspondence and Content Management teams will work to augment the front-line production support team that manages incoming issues/requests from our clients. Additional responsibilities will be to produce print reconciliation reports for one or more clients daily and resolve out of balances within 3 days.
What you will do:
Learn the various subsystems that make up the Correspondence and Content Management with a focus on operational usage. Also be prepared to learn some of the technical aspects of the system.
Respond to incoming system issues & requests from our clients.
Communicate directly with clients for things such as information gathering, research & status reporting
Work directly with application development team on issues requiring their involvement
Execute daily check lists of items require manual monitoring
Track incoming issues / requests identifying those which are re-occurring and help drive short-term and long-term solutions to them.
Client Reconciliation:
Perform reconciliation activities for clients, ensuring accurate and timely resolution of discrepancies.
Collaborate with internal and external stakeholders to investigate and resolve any discrepancies related to financial transactions, data, or accounts.
What you will need to have:
Education: Bachelor’s or College Degree in Computer Science, Education, Technical, Information Systems, Engineering, Information Technology.
Knowledge of Office products- such as Excel & Word
Proficiency in SQL for querying databases.
Familiarity with open systems operating systems.
Knowledge of scripting languages, including HTML
Understanding of relational databases.
What would be great to have
Exposure to networking technology and cloud technology
Ability to apply multiple technologies to business situations.
Identify and apply productivity improvements.
Good general communication skills both oral and written.
Be willing to maintain strong / positive working relationships with other team members.
Be able to work directly with end users researching & helping resolve their issues.
Ability to work independently and manage workload based on priority.
This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, New York or Washington.
Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.
Thank you for considering employment with Fiserv. Please:
Apply using your legal name
Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).
What you should know about us:
Fiserv is a global leader in payments and financial technology with more than 40,000 associates proudly serving clients in more than 100 countries. As one of Fortune
magazine's "World's Most Admired Companies" 9 of the last 10 years, one of Fast Company’s Most Innovative Companies, and a top scorer on Bloomberg’s Gender-Equality Index, we are committed to innovation and excellence.
Our commitment to Diversity and Inclusion:
Fiserv is an Equal Opportunity Employer, and we welcome and encourage diversity in our workforce that reflects our world. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by law.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Warning about fake job posts:
Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information.
Any communications from a Fiserv representative will come from a legitimate business email address. We will not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a secure video call. We won’t ask you for sensitive information nor will we ask you to pay anything during the hiring process. We also won’t send you a check to cash on Fiserv’s behalf.
If you see suspicious activity or believe that you have been the victim of a job posting scam, you should report it to your local FBI field office or to the FBI’s Internet Crime Complaint Center.
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