Customer Service Specialist
3 weeks ago
Job Opportunity: Customer Service Specialist
Pay Rate – $23.47 – $28.16
Come Join us and Grow with our Family
At Mariani, we believe that family comes first We understand work is only part of what makes life rewarding. If you enjoy working in a flexible, respectful, collaborative environment where community members embrace change and seek continuous improvement, have a voice and can make a difference, we want to meet you
We are a 4th generation family owned, global, growing, and innovative company based in Vacaville, CA, driven by our vision to “Inspire Healthy Living.” We have tremendous respect for our planet and a commitment to do our part to leave it in better condition for future generations.
We value our employees and remain committed to the values that have kept us strong for over 115 years, leading with Mutual Respect. We work every day to provide real, whole, plant-based foods that make healthy snacking a little easier and a lot more delicious.
Key Responsibilities (Top 5-6)
Total account coordination of international customer ordersManage Regulatory Compliance documentation for Export/Ocean shippingOrder processing: Receiving POs, Accurate Order Entry, Invoicing, Credits, and ReturnsManage complex customer situations promptly and professionallyFlexible to a dynamic and fast paced work environmentFrequent communication with internal departments and external customersPosition Requirements:
3+ Years of customer service experienceWorking knowledge of international ocean shippingBasic/Intermediate use of Microsoft ExcelExcellent written and verbal communication skillsHighly organizedBenefits:
Fun Safety and Holiday celebratory eventsEmphasis on Growing, Learning & DevelopingCompetitive Salary & Benefits - Mariani pays 100% of the deductible for medical benefitsHealth & Wellness Program for our Family of employees and their families
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