Customer Service Representative
2 weeks ago
We are seeking a Customer Service Representative to join our Fairfield, California team In this role, you will be responsible for interacting and communicating with our Commercial / Military Aviation customers which are both Domestic and International in scope.
North Bay Aviation is looking for an experienced customer service professional to handle Customer inquiries, order processing, job quoting, and customer relationship development using telephone and electronic communication. The successful applicant will be a self starter with a proven track record of providing excellent customer service and customer development skills.
Required Skills/Experience:
- Warm & welcoming demeanor
- Proactive, solution-oriented mindset
- Accurate data entry skills and superior attention to details.
- Exceptional telephone and email communication skills.
- Proficient with computer software programs (i.e. Office 365 Microsoft Excel, etc.)
- Previous work experience within the Aviation Industry is a plus
We Offer:
- Competitive compensation
- Comprehensive Benefits Package
- 100% Medical and Dental premiums paid for employees AND dependents
- Paid Holiday(s)
- Vacation/Sick (PTO)
- Dental Coverage Plan(s)
- Life Insurance Plans.
- Opportunity to participate in a matching 401(k) plan
- Opportunity and incentive to save for retirement through regular payroll deductions.
- Longevity and stability – join a company that has been servicing Military and Commercial Aircraft industries for 30 years.
Apply Today
Company DescriptionNorth Bay Aviation is recognized as an independent industry leader in the maintenance of aircraft instrumentation and electrical accessories. NBA provides test, repair, and overhaul services globally for commercial, military, and regional aircraft platforms. Since 1993, As a Part-145 repair center, NBA maintains industry QA certifications, including FAA, EASA & ASA9110c approvals.Company DescriptionNorth Bay Aviation is recognized as an independent industry leader in the maintenance of aircraft instrumentation and electrical accessories. NBA provides test, repair, and overhaul services globally for commercial, military, and regional aircraft platforms. Since 1993, As a Part-145 repair center, NBA maintains industry QA certifications, including FAA, EASA & ASA9110c approvals.-
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