Bilingual Patient Service Specialist 2nd Shift

4 weeks ago

Franklin Park, United States Concentra Career Choice Full time

Overview:

Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve.

The Patient Service Specialist performs complex administrative duties including but not limited to patient registration, patient scheduling, providing excellent customer service to clients, and management of multi-line phone system. This role requires a general knowledge of various systems and/or procedures. This position ensures that every patient is treated with quality clinical care and is provided a welcoming and respectful experience.

Hours: Monday through Friday 1pm-10p, rotating Saturdays

Responsibilities:
  • Greet patients and visitors
  • Communicate wait times to patients and direct them accordingly
  • Obtain authorization, as needed, to process patients for services
  • Check in patients using appropriate patient management system
  • Explain all required forms to patients and ensure proper completion of all paperwork
  • Answer incoming telephone lines and direct the caller accordingly
  • Contact patients regarding appointment reminders, rescheduling, or cancellations.
  • Check out patients in appropriate patient management system and distribute records
  • File paperwork, medical records, and correspondence
  • Maintain inventory of office supplies and printed forms
  • Manage dissemination of all paperwork to outside parties including non-injury, custody, and control forms
  • Follow HIPAA guidelines and safety rules
  • Attend center staff meetings
  • Participate in initial and ongoing training as required
  • Complete processing of patient referrals including accurate checkout, paperwork processing, patient education, and communication with Client Support Group
  • Assist Center Operations Director or other leader in managing daily administrative functions
  • Assist in maintaining a neat, clean, and orderly appearance throughout the facility
  • Use employer reporting tool to scan and distribute employer results and paperwork
  • Review clinician transcriptions and enter applicable charges via internal charge entry system.
  • Perform some medical assistant duties such as breath alcohol tests, drug screens, TB skin test reads and/or other duties as assigned/approved by medical leadership

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Qualifications:

Education Level: High School Diploma or GED

Job-Related Experience

  • 6 months to 1 year
  • Working knowledge of state-specific occupational medicine requirements preferred

Job-Related Skills/Competencies

  • Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility
  • Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions
  • Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism
  • The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies
  • Demonstrated effective communication and interaction with employers, patients, providers, and other employees
  • Demonstrated ability to maintain working relationship with all levels of employees
  • Demonstrated excellent customer service skills
  • Demonstrated intermediate knowledge of Microsoft Office such as Word, Excel, Outlook and entry of data into various systems/applications
  • Ability to perform all aspects of front office operations
  • Drive to achieve or exceed established service standards
  • Prefer applicants who are conversationally fluent, can read and write in both English and Spanish.

  • Production Technician 2nd Shift

    1 month ago

    Franklin Park, United States Nestlé Health Science Full time

    Production Technician 2nd Shift - At Nestlé Health Science, we believe that nutrition, science, and wellness must merge, not collide. Here, we embrace the intrinsic connections of these three pillars, harnessing their collective strength to empower healthier lives. Our broad product portfolio includes renowned brands like Garden of Life®, Nature's...

  • Production Technician 2nd Shift

    3 weeks ago

    Franklin Park, United States Nestle Full time

    At Nestle Health Science, we believe that nutrition, science, and wellness must merge, not collide. Here, we embrace the intrinsic connections of these three pillars, harnessing their collective strength to empower healthier lives. Our broad product portfolio includes renowned brands like Garden of Life, Nature's Bounty, Vital Proteins, Orgain, Nuun, BOOST,...

  • Welder - 2nd Shift

    2 weeks ago

    Winter Park, United States The Reserves Network Full time

    Welder - 2nd Shift Competitive pay ranging from $22.00 - $25.00 an hour. Monday - Thursday 4:30 pm - 3:00 am. Weekly Pay. Medical, Dental, Vision and other benefits available As a Welder, you will be a vital contributor to the dynamic world of vehicl Welder, 2nd Shift, Staffing, Welding, Network

  • Industrial Maintenance Electrician 2nd shift

    1 week ago

    Franklin, United States Dairy Farmers of America, Inc. Full time

    Garelick Farms, Dairy Farmer of America, is excited to announce an opening for an Industrial Maintenance Electrician position! We offer excellent benefits and competitive pay with great growth opportunities! External candidates will receive a $2,000. Maintenance, Electrician, Industrial, 2nd Shift, Equipment, Electrical

  • Patient Access Specialist Business Office MACC MHB

    7 days ago

    Orchard Park, United States Catholic Health Service Full time

    Salary: 17.43-23.58 USDFacility: Mercy Ambulatory Care CenterShift: Shift 1Status: Part Time w/Benefits FTE: 0.500000Bargaining Unit: CWA Local 1133Exempt from Overtime: Exempt: NoWork Schedule: Days with Weekend and Holiday RotationHours: 11:00am-7:00pmSummary:The Patient Access Specialist is the "front line" Hospital/System liaison with customers, i.e.;...

  • Bilingual Human Resources Generalist

    2 weeks ago

    Oak Park, United States LHH Full time

    LHH Recruitment Solutions has partnered with a growing organization, and they are seeking a highly motivated Bilingual Human Resources Generalist to join their team in Oak Park, IL. The ideal candidate will have a strong background in human resources administration, with a focus on employee relations, engagement, and compliance. The Bilingual HR Generalist...

  • Warehouse Associate

    2 weeks ago

    Franklin, United States The QTI Group Full time

    Summary: A company in South Milwaukee is looking for experienced Warehouse Associates to join their team on 2nd shift! The ideal candidate will have forklift operation and picking/packing experience. Apply today to learn more! Monday - Friday 2:00pm - 10:00pm $20/hr Responsibilities: Pick and packing orders Forklift/Pallet jack operation Loading/unloading...

  • Warehouse Associate

    2 hours ago

    Franklin, United States The QTI Group Full time

    Summary: A company in South Milwaukee is looking for experienced Warehouse Associates to join their team on 2nd shift! The ideal candidate will have forklift operation and picking/packing experience. Apply today to learn more! Monday - Friday 2:00pm - 10:00pm $20/hr Responsibilities: Pick and packing orders Forklift/Pallet jack operation Loading/unloading...

  • Picker/Packer - 2nd Shift

    3 weeks ago

    Forest Park, United States Staffmark Full time

    Are you looking for temporary employment on the 2nd shift? Staffmark is seeking new talent in Forest Park, GA, and hiring for a seasonal Picker/ Packer on the 2nd shift. If you are looking for temporary employment and have flexible availability, appl 2nd Shift, Packer, Picker, Transportation, Staffing, Staff

  • Quality Inspector

    24 hours ago

    Franklin, United States Aegis Worldwide Full time

    Job DescriptionJob DescriptionAegis is partnered with an aerospace manufacturer in Franklin, IN looking to add a Quality Inspector to their 2nd shift! This is a great opportunity to join a stable company with plenty of growth opportunity & a robust training program.Requirements:Attention to detailExperience with metrology instruments preferres (gauges,...

  • 2nd Shift

    2 weeks ago

    Franklin, United States Tegra Medical Full time

    Tegra Medical is seeking a 2nd Shift or 3rd shift - Cell Tech I to join our team in Franklin, MA. 2nd shift differential is 15% 3rd shift differential is 22.5% The Cell Technician I operates production equipment; responsible for manufacturing and assembly of customer products. Follows blueprints, guidelines and travelers to ensure product specifications...

  • Order Picker

    1 hour ago

    Franklin, United States The QTI Group Full time

    Summary: The QTI Group is recruiting an order picker for a manufacturing company located in Franklin, WI. The ideal candidate will have a minimum of 6 months of experience within a packaging and/or warehouse environment. This 2nd shift opportunity has pay starting at $20/hr with weekends off! Apply today! Monday-Friday 3:00PM-11:00 PM Responsibilities: ...

  • 2nd Shift Warehouse Team Lead

    1 month ago

    Franklin Park, United States DSV Full time

    If you are a current DSV employee and interested in a position in another country,please contact your Human Resource representative to discuss the process and requirements of applying. - Job area: Managerial**DSV - Global transport and logistics** Location: USA - Franklin Park, Seymour Ave Division: Air & Sea Job Posting Title: 2nd Shift Warehouse Team...

  • PRN Cook 1st

    3 weeks ago

    Franklin, United States PruittHealth Full time

    Job Description PRN Cook 1st & 2nd Shift - 2112720 **Description** **PruittHealth is a COVID-19 vaccine-mandated employer. All new Partners are required to provide proof of COVID vaccination or be willing to get vaccinated within 30 days of employment. We will consider medical and/or religious exemptions on a case-by-case basis.** **JOB PURPOSE:** The...

  • Hunter Operator- 2nd Shift

    4 weeks ago

    Franklin, United States Watts Regulator Company Full time

    You Will: Setup, operate and run hunter mold making machine and core setter Clean and inspect pattern plates according to standard manufacturing procedures Change pattern plates as orders change Insure that correct manufacturing process is followed Inspect for visual defects Report mechanical malfunctions to maintenance and/or the supervisor ...

  • Industrial Maintenance Electrician 2nd shift

    1 week ago

    Franklin, United States Dairy Farmers of America Full time

    Garelick Farms, Dairy Farmer of America, is excited to announce an opening for an Industrial Maintenance Electrician position! We offer excellent benefits and competitive pay with great growth opportunities! External candidates will receive a $2,000.00 sign-on bonus. Additional shift details are to be provided during the interview process. 2nd shift,...

  • Machinist (2nd and 3rd shift available)

    1 day ago

    Franklin, United States MyKelly Full time

    At Kelly®, we’re passionate about helping you find a job that works for you. How about this one? We’re seeking a Machinist to work at Carlisle in Franklin, Wisconsin. With us, it’s all about finding the job that’s just right.Salary/Pay Rate/Compensation: Pay: $25 - $30/hr BOEShift: 2nd and 3rd shift available!!Why you should apply to be a...

  • Manufacturing Technical Services Specialist

    1 week ago

    Franklin Park, United States Nestlé S.A. Full time

    As the Manufacturing Technical Services Specialist, you will play a crucial role in supporting the formulation and manufacturing process for our powder products. Working collaboratively with multiple teams, you will have the chance to make a signific Manufacturing, Technical, Technical Support, Specialist, Product Development, Technology

  • 2nd Shift Manufacturing Welder

    4 days ago

    BROOKLYN PARK, United States Award Staffing Full time

    2nd Shift, Mon-Thurs 2:30PM-12AM and Fri 12PM-4PM with required O/T from time to time.&With close supervision, operate different types of equipment, by controlling their operation.&Supply production with parts to ensure continuous workflow.&Performs frequent quality checks.&Keep the work area clean and organized.&Cross training in various positions to ensure...

  • 2nd shift MIG Welder 2024

    4 days ago

    University Park, United States PrideStaff Full time

    ENTRY LEVEL MIG WELDERS NEEDED - PrideStaff is currently seeking numerous welders on all shifts! These are temp-to-hire opportunities in the University Park area. We are looking for individuals with hands-on MIG welding experience and/or a recently e Welder, 2nd Shift, Welding, Sheet Metal, Manufacturing, Staffing, Staff