Patient Services Representative

4 days ago


Appleton, United States Advent Full time

Envision a place where you thrive. Envision an organization that believes in you as much as you believe in them. A place where your work has meaning. At ADVENT, you can have just that. If you want to know about the requirements for this role, read on for all the relevant information. ADVENT embraces those who seek more and demand excellence from themselves and their employer. We invite you to be challenged, to challenge, and to embark on a journey where passion meets purpose. We’re not what you typically find in healthcare. We’re proud to be a team that does things differently, with a focus on finding solutions for our patients. We know we’re not for everyone and don’t claim to be perfect but our commitment to improvement is unwavering. We have the tenacity, creativity, and drive to find a better way – together - and always keep our patients at the forefront. Are you ready to rediscover your professional purpose? Take the leap and join us on your journey towards success. How you will make an impact as a Patient Services Representative: The Patient Services Representative is the face of ADVENT and interacts with patients at various stages of their treatment journey Greet patients and accurately checks patients into EHR using established patient registration check-in protocols Order Sleep Study device utilizing system Upload sleep study reports into system Review of future clinic schedule to ensure insurance and necessary patient documentation is within the patient chart Schedule patient appointments Answer call center calls to provide overflow coverage as necessary Owns opening of clinic and closing of clinic per established guidelines Responsible for ensuring documentation is appropriately completed, patient payment is received per insurance and works with clinic team members to maintain daily schedule Order medical supplies and pharmaceuticals as needed, per established protocol Crosstrain as a Care Coordinator or Medical Assistant (dependent on clinic needs) What we’re looking for in a Patient Services Representative: Prior medical experience preferred Proven ability to independently apply best practices in time management Proven ability to multitask in a fast paced environment Prior experience and/or desire to work in a role held accountable to quality performance metrics Strong customer service focus Solid technology skills including Outlook, Word, Excel, Electronic Health Records Great attention-to-detail and accuracy in work Solution oriented problem solver Strong work ethic, commitment to teamwork, positive attitude/willingness to get the job done Ability to travel between our Appleton and Green Bay clinics regularly Why you should choose ADVENT: Culture that embraces being kind, is solutions minded, and encourages you to ask questions 16+ days of PTO (prorated your first year based on start date) & holiday pay Medical, dental, and vision insurance with generous employer paid HRA account 401k contribution Convenient Monday – Friday schedule, hours between 8am-4:30pm – enjoy weekends and evenings for yourself ADVENT Careers Page



  • Appleton, United States Kelly Services, Inc. Full time

    Finding a job that fits your lifestyle isnt always easy. Thats where Kelly comes in. Were seeking a Patient Services Representative - Phone Room to work at a premier healthcare facility in Appleton, WI. Salary/ Pay Rate/ Compensation: $17.50/hr W Representative, Patient Services, Customer Service, Patient, Healthcare, Staffing, Retail


  • Appleton, United States Kelly Services, Inc. Full time

    Kelly Services, Inc. - JobID: 39AC2C7E3055455C9C03334F7557E9A3 [Customer Service Representative] As a Services Representative at Kelly Services, Inc., you'll: Provide exceptional customer service and support; Troubleshoot and resolve service issues; Maintain detailed records of customer interactions; Coordinate with other departments to address customer...


  • Appleton, Wisconsin, United States ThedaCare Full time

    {"title": "Patient Service Representative", "description": "About the RoleAt ThedaCare, we're committed to delivering exceptional patient care and experiences. As a Patient Service Representative, you'll play a vital role in ensuring our patients receive seamless and personalized support.Key ResponsibilitiesInteract and communicate with internal and external...


  • Appleton, Wisconsin, United States ThedaCare Full time

    {"title": "Patient Service Representative", "description": "About ThedaCareAt ThedaCare, we're committed to delivering exceptional patient care and experiences. Our team members are empowered to make a difference in the lives of our patients and their families.Job SummaryThe Patient Service Representative plays a vital role in ensuring seamless patient...


  • Appleton, Wisconsin, United States Prevea Health Full time

    Job Title: Patient Service RepresentativeWe are seeking a highly skilled and compassionate Patient Service Representative to join our team at Prevea Health. As a key member of our administrative staff, you will play a vital role in providing exceptional patient care and ensuring a positive experience for our patients and visitors.Key...


  • Appleton, Wisconsin, United States Prevea Health Full time

    Job Title: Patient Service RepresentativeJob Summary:We are seeking a highly skilled and compassionate Patient Service Representative to join our team at Prevea Health. As a key member of our administrative staff, you will be responsible for providing exceptional customer service to our patients and their families, ensuring a positive and memorable...


  • Appleton, United States Advent Full time

    Job Type Full-time Description Envision a place where you thrive. Envision an organization that believes in you as much as you believe in them. A place where your work has meaning. At ADVENT, you can have just that. ADVENT embraces those who seek more and demand excellence from themselves and their employer. We invite you to be challenged, to challenge, and...


  • Appleton, Wisconsin, United States Kelly Services, Inc. Full time

    We are seeking a skilled Patient Services Representative to join our team at Kelly Services, Inc. in Appleton, WI. As a Patient Services Representative, you will be responsible for providing exceptional customer service to patients and their families. Your primary goal will be to ensure that patients receive the highest level of care and service in a timely...


  • Appleton, United States Advent Full time

    Job Type Full-timeDescriptionEnvision a place where you thrive. Envision an organization that believes in you as much as you believe in them. A place where your work has meaning. At ADVENT, you can have just that.ADVENT embraces those who seek more and demand excellence from themselves and their employer. We invite you to be challenged, to challenge, and to...


  • Appleton, United States ThedaCare Full time

    Why ThedaCare? Living A Life Inspired!Our new vision at ThedaCare is bold, ambitious, and ignited by a shared passion to provide outstanding care. We are inspired to reinvent health care by becoming a proactive partner in health, enriching the lives of all and creating value in everything we do. Each of us are called to take action in delivering higher...


  • Appleton, Wisconsin, United States Kelly Services, Inc. Full time

    Job SummaryWe are seeking a highly skilled Patient Services Representative to join our team at Kelly Services, Inc.Key ResponsibilitiesProvide exceptional customer service and support to patients and clientsTroubleshoot and resolve service issues in a timely and professional mannerMaintain accurate and detailed records of customer interactionsCollaborate...


  • Appleton, United States ThedaCare Full time

    Why ThedaCare? Living A Life Inspired! Our new vision at ThedaCare is bold, ambitious, and ignited by a shared passion to provide outstanding care. We are inspired to reinvent health care by becoming a proactive partner in health, enriching the lives of all and creating value in everything we do. Each of us are called to take action in delivering higher...


  • Appleton, United States ThedaCare Full time

    Why ThedaCare? Living A Life Inspired! Our new vision at ThedaCare is bold, ambitious, and ignited by a shared passion to provide outstanding care. We are inspired to reinvent health care by becoming a proactive partner in health, enriching the lives of all and creating value in everything we do. Each of us are called to take action in delivering higher...


  • Appleton, United States ThedaCare Full time

    Why ThedaCare? Living A Life Inspired!Our new vision at ThedaCare is bold, ambitious, and ignited by a shared passion to provide outstanding care. We are inspired to reinvent health care by becoming a proactive partner in health, enriching the lives of all and creating value in everything we do. Each of us are called to take action in delivering higher...


  • Appleton, United States Kelly Services, Inc. Full time

    Finding a job that fits your lifestyle isnt always easy. Thats where Kelly comes in. Were seeking a Customer Service Representative to work at a premier client in a hybrid role near Appleton, WI! This position is temp-to-hire with the company. Pa Customer Service, Customer Service Representative, Representative, Retail, Staffing, Service


  • Appleton, Wisconsin, United States Prevea Health Full time

    Job SummaryWe are seeking a highly skilled and compassionate Patient Service Representative to join our team at Prevea Health. As a key member of our administrative support staff, you will play a vital role in ensuring exceptional patient care and satisfaction.Key ResponsibilitiesCoordinate communication between patients, family members, medical staff,...


  • Appleton, Wisconsin, United States Prevea Health Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Patient Service Representative to join our team at Prevea Health. As a key member of our administrative support team, you will be responsible for providing exceptional patient care and support to our patients and their families.Key ResponsibilitiesCoordinate communication between patients,...


  • Appleton, United States ThedaCare Full time

    Why ThedaCare? Living A Life Inspired! Our new vision at ThedaCare is bold, ambitious, and ignited by a shared passion to provide outstanding care. We are inspired to reinvent health care by becoming a proactive partner in health, enriching the lives of all and creating value in everything we do. Each of us are called to take action in delivering higher...


  • Appleton, United States Kelly Services, Inc. Full time

    Kelly Services, Inc. - JobID: 5BF4C6B0AC5842E0AF1CD08F347BF24A [Customer Service Representative] As a Customer Service Representative at Kelly Services, Inc., you'll: Handle customer inbound/outbound calls; Provide appropriate solutions and alternatives within the time limits; Keep records of customer interactions, process customer accounts and file...


  • Appleton, Wisconsin, United States Kelly Services, Inc. Full time

    Customer Service Representative Job DescriptionKelly Services, Inc is seeking a skilled Customer Service Representative to join their team.Key Responsibilities:Handle customer inbound and outbound calls in a professional and courteous manner.Provide solutions and alternatives to customer inquiries within established time limits.Maintain accurate records of...