Pharmacy Manager

Opportunities with Genoa Healthcare. A career with Genoa Healthcare means you're part of a collaborative effort to serve behavioral health and addiction treatment communities. We do more than just provide medicine: we change lives for the better. People with serious mental or chronic illness - and those who care for them - have moving stories, and at Genoa we become their voice, their partner. Working as part of a coordinated care team, we partner with community-based providers and others to ensure that people with complex health conditions get the right medications and are able to follow their treatment plans. Our personalized services - in-clinic pharmacies, medication management and more - are leading the way to a new level of care. Genoa is a pharmacy care services company that is part of Optum and UnitedHealth Group’s family of businesses. We are part of a leading information and technology-enabled health services business dedicated to making the health system work better for everyone. Join us to start Caring. Connecting. Growing together. The Pharmacy Manager is a key position that has a substantial impact with our consumers and clinic partners by partnering and advising both on our pharmaceutical care services and benefits. This individual is responsible for the financial, clinical and quality for pharmacy services and will oversee the daily operations of a pharmacy including dispensing prescription medication and spending one-on-one time with the consumers. Coaching, developing and managing pharmacy staff is also a key responsibility of this role. The manager will act as a talent steward and proactively seek top talent for the pharmacy roles. Primary Responsibilities: Creates a great consumer and clinic partner experience and continually builds solid relationships with both groups to proactively meet their needs Serves as an expert to the clinical staff and proactively meets with their team on meeting their clinical outcomes Counsels and educates patients on the usage of medications, adverse effects, schedules and any personal questions from the consumers Ensures the pharmacy and team members follow policies and standards in accordance with state and federal laws Performs wellness services such as immunizations, flu shots and other preventive services Financial profitability and identifies opportunities to drive growth in the pharmacy Motivates, develops and coaches all pharmacy staff to ensure they are meeting their potential and delivering exceptional service Creates an engaging team environment which promotes compassion and models our core values and culture amongst the team Proactively promotes opportunities and recruiting top talent at our pharmacies Reviews key performance indicators with pharmacy staff and identifies trends and opportunities for improvement Conducts workforce planning and business planning to have operational excellence at the site Builds solid relationships with the community, stakeholders and clinic partners to ensure we are meeting all needs and promote the pharmacy business Drives marketing plans and materials to promote all pharmacy offerings You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: B a c he l o r ’ s deg r e e i n P h a r m a cy o r P h a r m D C u rr en t ph a r m a c i s t ’ s li c en se i n t h e s t a t e of Kentucky C e r t i f i e d i mm un i z e r o r willi n g t o be c o m e a n i mm un i z e r wi t h i n 3 m on t h s o f h i r e CPR certified and must be willing to administer long acting injectables (LAI) Preferred Qualification: 3+ y e a r s o f ph a r m a cy l e a de r s h i p e x pe r i en ce M a n a g e m e n t S u cc e s s P r ac t i c es : B e i n g c u s t o m e r ce n t r i c : T he se l e a de r s a r e f i nd i n g ou t w h a t t he i r c u s t o m e r s w a n t , t he n de s i g n p r o c e ss e s a n d p l a n t h e w o r k t o c r e a t e a be tt e r c u s t o m e r e x pe r i e n c e D eve l op i n g O t h e r s : M a n a ge r s nee d t o m a ke s u r e t h a t t h e r i gh t t a l en t i s i n t h e r i gh t j ob , wi t h c a p a b ili t i es a li gne d t o t h e de m a nd s o f t h e w o r k. M a n a ge r s w h o s e t t h e c ond i t i on s f o r de v e l op m e n t a ct a s t a l en t s t e w a r d s . B y p r o v i d i n g ongo i n g c o a c h i n g a n d f eed ba ck a n d s uppo r t i n g m ob ili t y i n t o o t he r r o l e s o r de v e l op m e n t e x pe r i en c e s, t he y he l p e m p l o y e e s a c h i e ve f u l f illi n g r e s u l t s C o mm un i ca t i n g e n t e r p r i s e pu r p o s e : T h i s i n c l u d e s c o mm un i c a t i n g v i s i on , v a l ue s, c u l t u r e , s t r a t eg y , ob j e c t i v e s a n d go a l s. T h e m a n a ge r a n d t h e t e a m t he n h a ve t o t r a n s l a t e t h e pu r po se i n t o t h e s pe c i f i c t a sks of t h e t e a m , so e v e r y on e k no w w he r e e v e r y t h i n g f i t s C r ea t i n g h i g h p e r f o rm i n g t ea m s : C r e a t i n g a n d f o s t e r i n g h i gh - p e r f o r m i n g t e a m s i s e ss en t i a l . A n e f f e c t i ve t e a m h a s t a sk c l a r i t y a n d r i gh t a ss e m b l y o f t a l en t t o d o t h e j ob . T e a m m e m be r s h a ve a cc oun t a b ili t i e s a nd k no w w h a t t o do . T h e t e a m c u l t u r e i s c o l l a bo r a t i v e . M e a s u r e s a r e i n p l a ce t o m on i t o r p r og r e ss, i n c l u d i ng f eedb a ck l oop s t o a d d c o rr e c t i ve a d v i ce a n d c oun s e l A ss u r i n g r es u l t s : M a n a ge r s m u st de li v e r t h r o ug h o t he r s. T h e y k ee p t he i r t e a m s o n t a sk, f o c u s i n g on s pe c i f i c go a l s a n d t a r ge t s. M a n a ge r s wil l e x e c u t e o n p l a n s w h il e l e v e r a g i n g i n t e r n a l a n d e x t e r n a l c u s t o m er a n d s t a k eho