Front Desk Representative

4 days ago

Austin, United States Inkspirenize Full time
Job Title: Front Desk Representative

Location: Austin, TX

Department: Office

Reports To: Front Desk Supervisor / Office Manager

Position Type: Full-time
Job Summary:

We are seeking a friendly, professional, and highly organized Front Desk Representative to join our team. The ideal candidate will be the first point of contact for visitors and clients, handling a variety of administrative tasks and ensuring smooth operations at the front desk. This role requires excellent communication skills, attention to detail, and the ability to manage multiple tasks in a fast-paced environment.
Key Responsibilities:
  • Greet and Assist Visitors: Welcome guests, clients, and staff, directing them to the appropriate person or department.
  • Phone Management: Answer, screen, and direct calls, taking messages as necessary.
  • Administrative Support: Perform clerical duties such as data entry, filing, and maintaining office supplies.
  • Mail and Deliveries: Handle incoming and outgoing mail and packages.
  • Customer Service: Provide a high level of customer service, addressing inquiries and resolving issues in a timely and professional manner.
  • Security Management: Ensure that all visitors and staff are logged and that security protocols are followed.
  • Maintain Front Desk Area: Keep the reception area tidy, organized, and professional at all times.
Qualifications:
  • High school diploma or equivalent; additional certification or training in office administration is a plus.
  • Strong communication skills, both written and verbal.
  • Proficient in Microsoft Office Suite and basic office equipment (e.g., phones, fax machines, printers).
  • Excellent interpersonal and problem-solving skills.
  • Ability to handle multiple tasks simultaneously and work in a fast-paced environment.
  • A positive, professional, and welcoming attitude.

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