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    Riverside, United States Hiring Now! Full time

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Customer Service Representative

2 months ago

Riverside, United States The Francisco Sandoval Insurance Agency Full time

Job Description

Job Description

Join a team that cares about our customers and you The Francisco Sandoval Insurance Agency in Riverside, California, is looking for an experienced and committed individual to join our team as a Part-Time Customer Service Representative. In this role, you will manage accounts to maintain strong business relationships and ensure customer satisfaction. In this position, you will play a vital role in managing and growing our customer base. If you have excellent customer service skills and are committed to providing customers with the best experience, this is the role for you. With your positive attitude, proactive sales skills, and dedication, you may be a perfect fit for this role.

Apply now

to join our team and begin a role with excellent career growth and earning potential.

Benefits

Annual Base Salary + Commission + Bonus Opportunities Flexible Schedule Health Insurance Mon-Fri Schedule Hands on Training Parental Leave Life Insurance Career Growth Opportunities Retirement Plan

Responsibilities Process customer policy change requests. Secure all Trailing Documents from customers. Handle all incoming claim calls from customers and follow-up. Complete Evidence of Insurance requests. Immediately greet all customers, entering the office, in a friendly and helpful manner. Take premium payments from customers. Ask each customer for referrals and explain our referral program. Verify phone numbers, addresses and email addresses with each customer contact and update customer information. Provide exceptional customer service and support.

Requirements Possess an upbeat, positive and enthusiastic attitude. Be a great self-starter with a sense of urgency. Create relationships from a cold start. Be a fantastic presenter. Proficiency to multi-task, follow-thru and follow-up. Must be highly self-motivated. Bilingual (English and Spanish) is not required but a BIG PLUS

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