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Customer Service Cashier

1 month ago

Lakeland, United States Cj Vapes & Lounge Full time

Job DescriptionJob Description

Check out the role overview below If you are confident you have got the right skills and experience, apply today.
Job SummaryWe are seeking a Customer Service Representative / Barista  to join our team for our Vape shop / Kratom lounge part time and full time positions. In this role, you will communicate with customers to identify their needs, process requests, and provide helpful solutions that ensure they have a great customer service experience with our company.  The ideal candidate is friendly, Outgoing, Cash Register Friendly, and is able to remain calm under pressure. 

Responsibilities 

  • Assist in keeping store organized, clean and restocked
  • Assisting customers with all their needs in our products
  • Making and serving a wide variety of coffees and teas
  • Use best practices in customer service techniques to develop rapport and build relationships with customers
  • Properly communicate to all associates and customers of any customer services needs and company protocols
  • Meet personal and team goals
  • Attend trainings to maintain up-to-date skills and knowledge
 Qualifications
  • High school diploma/GED
  • Previous experience as a Customer Service Representative or in a similar role is preferred 
  • Comfortable using computers and customer management software
  • Excellent phone and verbal communication skills
  • Ability to work well under pressure
  • Highly organized with the ability to prioritize projects and manage time effectively
  • Reliable transportion 
  • Open Availability 
  • Have knowledge of Vape Products