Customer Service Rep CAC
3 weeks ago
City/State Harrisonburg, VA Overview Work Shift First (Days) (United States of America) Sentara is hiring a Customer Service Representative for the Clinical Access Centralized Scheduling Department. Position Status: Full-time, Day Shift Standard Working Hours: Monday - Friday, 8:00AM to 4:30PM Position Location: After 8-9 weeks, this position will transition to Remote work. Sentara will provide the equipment. High-speed internet is required. REQUIRED TO TRAVEL to the following locations for ONSITE orientation/training for the first 8-9 weeks. After successful completion of orientation, this opportunity will be REMOTE. * Martha Jefferson Neurosciences - 500 Martha Jefferson Drive, Charlottesville, VA * Martha Jefferson Sleep Med - 500 Martha Jefferson Drive, Charlottesville, VA * Martha Jefferson PJP 5 - 590 Peter Jefferson Parkway, 3rd floor, Charlottesville, VA * RMH Neurology - 2006 Health Campus Drive, 3rd floor, Harrisonburg, VA * RMH Pulmonary - 2006 Health Campus Drive, 2nd floor, Harrisonburg, VA * RMH Atrium - 2000 Beery Road, Harrisonburg, VA * RMH Sleep Med - 1661 S Main Street, Suite 201, Harrisonburg, VA Minimum Requirements: * High School Diploma or equivalent * Two years of Customer Service experience. Experience with medical insurance in a hospital or physician's office setting preferred * High Volume call center experience preferred * Epic EMR experience preferred * Data entry skills * Responsibilities: * Primarily responsible for handling incoming calls to effectively address eligibility, claim, and payment issues or to address and perform patient scheduling and referral work. * Provide quality service and customer satisfaction through effective communication and education. * Responsible for all areas of customer service as it pertains to research and resolution of telephone inquiries. * Schedules a high volume of procedures for patients in a computerized scheduling system. * Accountable for accurately and completely obtaining required information in the scheduling process, ensuring the correct patient and procedure requested, has been scheduled. * Responsible for order entry process, communications, guest relations, medical record maintenance/analysis, and various clerical duties within scope of role. Benefits: Sentara offers an attractive array of full-time benefits to include Medical, Dental, Vision, Paid Time Off, Sick, Tuition Reimbursement, a 401k/403B, 401a, Performance Plus Bonus, Career Advancement Opportunities, Work Perks, and more. Our success is supported by a family-friendly culture that encourages community involvement and creates unlimited opportunities for development and growth. Be a part of an excellent healthcare organization that cares about our People, Quality, Patient Safety, Service, and Integrity. Join a team that has a mission to improve health every day and a vision to be the healthcare choice of the communities that we serve Keywords: Indeed, Talroo-Allied Health, Monster, LinkedIn, scheduler, scheduling, referral, appointment, medical receptionist, healthcare administrative, call center, CSR, customer service representative, insurance verification, claim Job Summary Responsible for all areas of customer service as it pertains to research and resolution of telephone inquiries related to Plan prescription benefits, eligibility or claim payment issues. Primarily responsible for handling incoming calls to effectively address eligibility, claim, and payment issues or to address and perform patient scheduling and referral work. Provide quality service and customer satisfaction through effective communication and education. Pre-employment screening required. Qualifications: HS - High School Grad or Equivalent (Required) Customer Service, Data Entry Skills Sentara Healthcare prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves. Per Clinical Laboratory Improvement Amendments (CLIA), some clinical environments require proof of education; these regulations are posted at ecfr.gov for further information. In an effort to expedite this verification requirement, we encourage you to upload your diploma or transcript at time of application. In support of our mission "to improve health every day," this is a tobacco-free environment. Associated topics: call center, clerk, customer care specialist, internship, phone, platform support, rep, representante de servicio al cliente, telephone, tsr
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Customer Service Rep CAC
2 months ago
Harrisonburg, United States Sentara Healthcare Full timeResponsible for all areas of customer service as it pertains to research and resolution of telephone inquiries related to Plan prescription benefits, eligibility or claim payment issues. Primarily responsible for handling incoming calls to effectivel Customer Service, Service, Retail, Healthcare, Customer
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Customer Service Rep CAC
4 weeks ago
Harrisonburg, United States Sentara Full timeCity/State Harrisonburg, VA Overview Work Shift First (Days) (United States of America) Sentara is hiring a Customer Service Representative for the Clinical Access Centralized Scheduling Department. Position Status: Full-time, Day Shift Standard Working Hours: Monday - Friday, 8:00AM to 4:30PM Position Location: After 8-9 weeks, this position will...
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Customer Service Associate
2 weeks ago
Harrisonburg, Louisiana, United States Family Dollar Full timeAs a Customer Service Associate at Family Dollar, you will play a key role in providing exceptional service to customers. Your primary responsibility will be to greet customers and assist them with the selection of merchandise. Additionally, you will be responsible for completing cash register transactions accurately and efficiently. If you have a passion...
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Customer Service Representative
2 weeks ago
Harrisonburg, Virginia, United States Southern States Full timeAbout the RoleWe are seeking a highly skilled Customer Service and Retail Administrator to join our team at Southern States. As a key member of our organization, you will be responsible for providing exceptional customer service, processing orders, managing inventory, and performing various administrative tasks.ResponsibilitiesCustomer Service: Provide...
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Customer Service Professional
4 weeks ago
Harrisonburg, Virginia, United States Southern States Full timeJob Description:In this role, you will be responsible for providing exceptional customer service and support to our customers. As a Customer Service Professional, you will be the primary point of contact for customers, answering their questions, resolving issues, and ensuring their overall satisfaction with our products and services.Key...
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Customer Service Representative
2 weeks ago
Harrisonburg, Virginia, United States Southern States Full timeJob OverviewWe are seeking a highly skilled Customer Service Representative to join our team at Southern States. As a key member of our agronomy and retail support team, you will be responsible for providing exceptional customer service and support to our customers.Key ResponsibilitiesAssist Customers: Assist customers with inquiries regarding daily...
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Customer Service Representative
3 weeks ago
Harrisonburg, Virginia, United States FIRST BANK AND TRUST COMPANY Full time**Job Opportunity**We are seeking a Customer Service Representative for our Harrisonburg, VA location. The salary for this position is estimated to be $48,000 - $65,000 per year.This role involves providing exceptional customer service, promoting our products and services, and ensuring compliance with banking regulations. Key responsibilities include...
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Customer Service Merchandiser
2 weeks ago
Harrisonburg, Virginia, United States Wal-Mart Stores , Inc. Full time**Job Summary**We are seeking a sales and service representative to join our team at Wal-Mart Stores, Inc. in HARRISONBURG, VA. As a sales and service representative, you will be responsible for assisting customers in finding the products they need, while maintaining a positive attitude and providing excellent customer service.**Responsibilities:**Provide...
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Customer Service Liaison
3 weeks ago
Harrisonburg, Virginia, United States Community Veterinary Partners Full timeJob Title: Customer Service LiaisonEstimated Salary:$40,000 - $60,000 per yearAbout the RoleWe are seeking a customer-focused individual to join our team as a Customer Service Liaison. This role is responsible for ensuring an excellent customer experience for all clients in all interactions with the Hospital.Key ResponsibilitiesPhone Reception: Answer client...
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Customer Service Representative
2 weeks ago
Harrisonburg, Virginia, United States Southern States Full timeJob Summary:We are seeking a highly skilled Customer Service Representative to join our team at Southern States. As a key member of our office staff, you will be responsible for providing exceptional customer service, handling sales orders, and performing various administrative tasks.In this role, you will have the opportunity to work in a fast-paced...
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Customer Service Associate
2 weeks ago
Harrisonburg, Virginia, United States Family Dollar Full timeAs a Customer Service Associate at Family Dollar, you will be responsible for providing exceptional service to customers. This role is ideal for individuals who enjoy interacting with people and want to work in a fast-paced retail environment.The salary for this position is estimated to be around $40,000 per year, depending on experience. In addition to a...
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Customer Service Supervisor
4 weeks ago
Harrisonburg, Virginia, United States Harbor Freight Tools Full time**Job Description:** As a Customer Service Supervisor at Harbor Freight Tools, you will be responsible for ensuring exceptional customer service and leading a team of sales associates to achieve sales goals and objectives.**Key Responsibilities:*Lead and manage a team of sales associates to ensure excellent customer service and sales performanceMaintain a...
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Customer Service Professional
3 weeks ago
Harrisonburg, Virginia, United States City of Harrisonburg Full timeAbout the Job">The City of Harrisonburg is seeking a qualified Customer Service Professional to join our Public Utilities Department. In this role, you will be responsible for providing exceptional customer service to citizens and local businesses by assisting with utility billing-related calls and walk-in customers.Key Responsibilities:Receive and process...
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Customer Service Representative
2 weeks ago
Harrisonburg, Virginia, United States Burlington Full timeBecome a Part of Our Team: Burlington is a leading off-price retailer offering a wide range of products including clothing, shoes, accessories, and home goods. We're seeking a Customer Service Representative to join our sales floor team, providing an exceptional shopping experience for our customers. Duties and Responsibilities: Deliver outstanding customer...
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Customer Service Representative
2 weeks ago
Harrisonburg, Virginia, United States Spirit Halloween Full timeCustomer Service Representative Opportunity at Spirit HalloweenWe are looking for a Customer Service Representative to join our team at Spirit Halloween. As a key member of our sales team, you will be responsible for delivering an exceptional customer experience and driving sales growth. Key responsibilities include:Acknowledge all guests through a greeting,...
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Customer Service Representative
3 weeks ago
Harrisonburg, Virginia, United States Walmart Full timeRole DescriptionThis position involves working closely with customers to fulfill their needs. As a Sales Associate, you will be responsible for ensuring that all customer interactions are positive and memorable.Key AccountabilitiesFulfill customer orders by walking up to 5 miles dailyMaintain a high level of productivity while working in varying weather...
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Customer Service Coordinator
2 weeks ago
Harrisonburg, United States Kawneer Company, Inc. Full timeJob DescriptionArconic is currently in search of a Customer Service Coordinator to join our Kawneer business in Harrisonburg, VA. Primary Purpose of the JobUnder the direction of the Sales Coordination Supervisor (CSC Supervisor), the Customer Service Coordinator (CSCs) receive a strong foundation in the terminology and processes for Customer Service,...
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Customer Service Ambassador
2 weeks ago
Harrisonburg, Virginia, United States Hyatt Place Harrisonburg Full timeAbout UsAt Hyatt Place Harrisonburg, we're dedicated to creating an environment where every team member can thrive. Our core values guide everything we do, from how we interact with each other to how we serve our guests and community.">Job SummaryWe're seeking a skilled Customer Service Ambassador to join our team! As a key member of our front desk staff,...
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Customer Service Representative
7 months ago
Harrisonburg, United States U-Haul Full timeLocation: 145 E Kaylor Park Dr, Harrisonburg, Virginia 22801 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's...
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Customer Service Representative
2 weeks ago
Harrisonburg, Virginia, United States Burlington Stores Full timeAbout the Role\We are seeking a Customer Service Representative to join our team as a Cashier. As the last person customers interact with in stores, you will have the responsibility of creating a lasting and positive memory of their Burlington shopping experience.