Customer Service Lead

3 weeks ago


Spanish Fork, United States MOD Pizza Full time

MOD Restaurants make pizza to serve people, to contribute to a world that works for and includes everyone. We believe companies can and should be a force for good in the lives of the people they employ and the communities they serve.

Because at MOD we don't just make pizzas. We make pizzas that make the world a better place - a world where doing the right thing has far-reaching ripples, where people are at the heart of every decision and were pizza powers possibility.

Compensation: $15.00 / hour + an incredible tip share program. Our Restaurant Shift Supervisors average almost $4/hour in tip earnings

Restaurant Captains - Shift Supervisors are also eligible for:

  • Paid sick time
  • Paid Vacation
  • FREE pizza and salad, and beverages
  • Pet insurance
  • Discounted gym membership
  • Free counseling sessions
  • Medical/dental/vision/basic life/disability
  • 401(k) retirement
Summary

As a part of our Restaurants Leadership team, Shift Supervisors direct the Squad Crew to deliver amazing pizzas and salads to our guests with radical style and personalization. You set the example of what it means to serve, what it means to create a place and platform were everyone can experience pizza that is personal.

You will lead the making of pizzas for the veggie pilers, the pepperoni perfectionists, and the plant-based pioneers. Pizzas built for the carb cutters and the culinary experimentalist. Together we're creating an experience were pizza is personal, and everyone belongs.

Over 70% of MOD Leaders are promoted internally. When we say everyone belongs it means support our employees reaching for what's possible. United by a love of great food and good mentorship, our Squad helps each other get to where they are going.

Because at MOD; ALL PIZZAS ARE WELCOME

Key Responsibilities
  • Be an example of MOD values and behaviors and exemplify a service mindset through effective leadership
  • Help create a MOD vibe that our customers expect
  • Coach Shift Supervisors to keep the energy high and create a positive vibe on the shift
  • Demonstrate, train and coach Squad in all methods for accomplishing store tasks
  • Demonstrate knowledge of all Operational Standards and resources
  • Partner with General Manager to engage the board community of our restaurant
Required Qualifications
  • Minimum of 1 year of customer service or restaurant leadership
  • Experience successfully leading, coaching, training, and motivating front line employees
  • Ability to think strategically and act tactically
  • Ability to stay calm and focused in busy restaurant operations
  • Must be at least 18 years old


At our table, everyone has a place. Explore your inner pizza enthusiast and feel right at home. Apply today to work in a restaurant that is a movement.
This job posting is not intended to be exhaustive. Other related duties may be assigned to meet the ongoing needs of the organization. At MOD, we believe in creating a world that works for and includes everyone. To request a reasonable accommodation to complete an application, job interview, and/or to otherwise participate in the hiring process, please contact applicantADA@modpizza.com. MOD is a fair chance employer. Los Angeles County qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Stories From The Journey

Nearest Major Market: Utah
Nearest Secondary Market: Provo
Job Segment: Chef, Culinary, Food Service, Operations, Hospitality

  • Spanish Fork, Utah, United States Domino's Pizza LLC Full time

    About Domino's Pizza LLCWe are a leading pizza delivery company with a passion for providing exceptional customer service and quality food. Our team members are the backbone of our success, and we are seeking a Customer Service Representative to join our team.Job DescriptionWe are looking for a highly motivated and customer-focused individual to join our...


  • Spanish Fork, Utah, United States Domino's Pizza Full time

    About the JobWe're looking for a talented Customer Service Representative to join our team at Domino's Pizza. As a key member of our service team, you'll be responsible for delivering exceptional customer experiences and ensuring our customers leave satisfied.Key ResponsibilitiesProvide top-notch customer service to our customersResolve customer complaints...


  • Spanish Fork, Utah, United States Domino's Pizza Full time

    About the JobWe're looking for a talented individual to join our team as a Customer Service Representative. As a key member of our service team, you'll be responsible for delivering exceptional customer experiences and ensuring our customers receive the best possible service.Key ResponsibilitiesProvide top-notch customer service to our customersWork...


  • Spanish Fork, Utah, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC Job Opportunity We are seeking a skilled Customer Service Representative to join our team at Domino's Pizza LLC. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring a positive experience for our customers. Key Responsibilities: Greet customers and provide them with a positive...


  • Spanish Fork, Utah, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC Job OpportunityWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Domino's Pizza LLC.Key Responsibilities:Greet customers and provide a positive experienceTake customer orders using our technology and Point of Sales SystemEnsure orders are organized and...


  • Spanish Fork, Utah, United States Elwood Staffing Full time

    Elwood Staffing: A Great Place to WorkWe are seeking a highly motivated and bilingual Customer Service Representative to join our team at Elwood Staffing. As a Bilingual CSR, you will be responsible for providing exceptional customer service to our clients and candidates.What We OfferA comprehensive and competitive benefits packageAn exclusive savings...


  • Spanish Fork, Utah, United States Target Full time

    Be a Part of Something BigAt Target, we're more than just a retailer - we're a team of passionate individuals who are dedicated to making a difference in our guests' lives. As a Guest Advocate, you'll play a vital role in creating a welcoming and inclusive shopping experience for every guest, every time.Your Key Responsibilities:Guest Engagement: Create...


  • Spanish Fork, United States Cascade Services, Inc. Full time

    A Customer Service Representative (CSR) provides all the necessary communication to insurance companies and customers in regard to the repair process and whether or not there is any additional damage needing to be repaired on the vehicle. A CSR is a self-motivator who is driven, dedicated, has good work ethic, and understands the importance of great customer...


  • Spanish Fork, Utah, United States Cubby's Full time

    Job Title: Front of House Shift LeadWe are seeking a highly motivated and organized Front of House Shift Lead to join our team at Cubby's. As a Shift Lead, you will be responsible for supervising and leading our front-of-house staff to ensure exceptional customer service and a seamless dining experience.Key Responsibilities:Supervise and lead front-of-house...


  • Spanish Fork, Utah, United States VASA Fitness Full time

    Member Experience SpecialistVASA Fitness is seeking a highly motivated and customer-focused Member Experience Specialist to join our team.Key Responsibilities:Deliver exceptional guest and member experiences through friendly interactions, personal connections, and timely issue resolution.Execute operational standards to ensure a clean, organized, and...


  • Spanish Fork, United States Canyon View Medical Group Full time

    Job Type Full-timeDescriptionCanyon View Medical is seeking a detail-oriented and professional Medical Billing Customer Service Representative to join our team. This role will be responsible for handling incoming patient phone calls, answering general account inquiries, and forwarding any detailed concerns to the appropriate patient account representative....


  • Spanish Fork, United States Canyon View Medical Group Full time

    Job Type Full-time Description Canyon View Medical is seeking a detail-oriented and professional Medical Billing Customer Service Representative to join our team. This role will be responsible for handling incoming patient phone calls, answering general account inquiries, and forwarding any detailed concerns to the appropriate patient account representative....


  • Spanish Fork, Utah, United States Clarion Home Services Grp. Full time

    HVAC Install Lead Job DescriptionAt Clarion Home Services Grp., we are seeking a highly skilled and experienced HVAC Install Lead to join our team. As a key member of our installation team, you will be responsible for installing air conditioning, heating, control systems, IAQ, and humidity and temperature control systems.Responsibilities:Install and start up...


  • Spanish Fork, United States L3Harris Technologies Full time

    Job Title: Lead, System Engineer Job Code: 16453 Job Location: Salt Lake City, Utah Job Schedule: 9/80, off every other Friday L3Harris Broadband Communications Sector (BCS) is seeking a Lead,Systems Engineer to lead the design and architecture of communications systems from a technical perspective and provide technical leadership for DoD programs....


  • Spanish Fork, Utah, United States Cubby's Full time

    Job DescriptionWe are seeking a highly motivated and experienced Front of House Shift Lead to join our team at Cubby's. As a Shift Lead, you will be responsible for providing exceptional customer service, managing daily operations, and leading a team of customer-facing staff.Key Responsibilities:Supervise and Train Team Members: Provide guidance and support...

  • Restaurant Shift Lead

    3 weeks ago


    Spanish Fork, Utah, United States Costa Vida Full time

    Job Title: Restaurant Shift LeadHourly Wage: $14-$16/hour plus TipsBenefits:Free Meals + Meal DiscountsSundays offMedical, Dental, Vision, Life AND Accident InsuranceHSA401(k)-matching retirement planSchedule: Part-Time or Full-Time Morning and Evening ShiftsLocation: Spanish Fork, UTAt Costa Vida, we're passionate about creating a work environment that's as...


  • Spanish Fork, United States VASA Fitness Full time

    POSITION DESCRIPTION POSITION TITLE:      Member Experience Specialist (MES) FLSA STATUS:           Non-Exempt, Hourly COMPENSATION:      Base rate is $11.40 per hour + Commission eligibility! JOIN OUR TEAM At VASA Fitness, we want to create an uplifting experience for everyone by offering inclusive, accessible, and on-trend fitness. The...

  • Lead Cashier

    5 months ago


    Spanish Fork, United States Ulta Full time

    **Lead Cashier** CAROUSEL_PARAGRAPH * Spanish Fork, Utah * Retail Associates * Part Time * 175298 ** Share Job** ** Job Description** **OVERVIEW** **Experience** a place of energy, passion, and excitement. A place where the joy of discovery and uncommon artistry blend to create exhilarating buying experiencesfor true beauty enthusiasts. At Ulta Beauty,...


  • Spanish Fork, Utah, United States Big O Tires Full time

    Job SummaryWe are seeking a skilled Tire Technician to join our team at Big O Tires. As a key member of our team, you will be responsible for ensuring the accurate and timely maintenance of tires and wheels.Key Responsibilities:Mount and dismount automotive tiresInstall new wheelsAttach and re-balance wheelsRepair, rotate, and inflate tiresPerform oil...


  • Spanish Fork, Utah, United States Big O Tires - Hamilton Full time

    Job Title: Automotive Service ManagerAt Big O Tires - Hamilton, we are seeking an experienced Automotive Service Manager to lead our vehicle service shop. As a key member of our team, you will be responsible for directing and managing the daily operations of the shop to achieve optimal efficiency, economy, and profit.Key Responsibilities:Manage the flow of...