PT customer service sales associate

2 months ago

Newport News, United States Food Lion Full time

PRIMARY PURPOSE To provide fast, easy, flexible, and friendly service to our customers through the achievement of Food Lion customer service standards. To be friendly, courteous, and cooperative with other store associates. Responsible for assisting the Customer Service Manager and the Assistant Customer Service Manager in maintaining standards according to Front End Standard Practice Manual, maximizing sales through excellent customer service. DUTIES AND RESPONSIBILITIES Responsibilities: Smile and provide prompt, accurate, and friendly service while engaging customers to create a positive shopping experience Greet each customer and use his or her name whenever possible Unload customers’ groceries from cart to belt-unload items for ease of bagging such as grouping cold items together Check the bottom of every cart and under all baby seats for items before completing an order Follow correct bagging procedures for the correct use of bags by type Scan customers' order and handle the payment transaction, per standard practice Avoid personal conversations with other associates when customers are present Follow procedures in handling cash, checks, coupons, gift cards, partner cards, food stamps, and WIC vouchers Follow procedures for refunds and error correction Make every attempt to maintain accurate cash control Follow procedures and perform overrides Identify customers needing assistance and offer to take the customer’s order to their car including Food Lion To-Go orders (if applicable) Maintain alertness and call for assistance when needed to service customers per service standards Check prices quickly and accurately Be courteous and helpful to other associates Wear the Food Lion uniform with apron, complete with name badge, when on duty, have a neat and clean appearance while adhering to the Food Lion dress code Retrieve shopping carts from the parking lot and cart corrals utilizing the tether strap per standard practice Ensure work station and front-end area (if applicable) of the store have a neat and clean presentation Report any register malfunction to the Customer Service Manager or MOD Ensure the MVP savings center KIOSK is filled with paper and properly working Observe and correct all unsafe conditions that could cause associate or customer accidents Notify QA of any cleaning issues or maintenance required on the front end Successfully complete computer-based training (CBT) and training aid courses Perform the task of a cashier when scheduled or as needed per the surge plan guidelines Perform the task of managing the front end in the brief absence of the CSM/ACSM if needed to ensure service standards are maintained Perform the task of Food Lion To-Go Runner when scheduled or as needed Ensure check stands are supplied with proper bags, register receipt paper, Catalina coupon paper and restock cigarette drawers at each check lane Find more efficient ways to do the job and seek to reduce costs and improve labor productivity Perform all other duties as assigned QUALIFICATIONS High school graduate or equivalent preferred Effective communication and customer service skills Ability and willingness to learn multiple tasks and technical requirements of the job Ability to perform the technical requirements of cashier and service center Must meet minimum age requirements to perform specific job functions Must be able to meet the physical requirements of the position, with or without reasonable accommodations PHYSICAL REQUIREMENTS Ability to use computers, smart devices, and other communication systems required to perform job functions Perform repetitive hand and arm motions Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion Pull or push up to 75 lbs. on occasion Stand 100% of the time, frequently walking short distances Be able to handle a variety of substances associated with cleaning and packaging materials, fresh fruits, vegetables, house plants/flowers, and household cleaners Use hands to frequently/continuously handle currency (paper and coin) as well as operate a variety of equipment such as cash register, lottery machine (where applicable), scanner, computer, and calculator Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level Meet established volume activity standards for the position Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time Have sufficient visual ability to check ID cards, checks, invoices, and other written documents

#J-18808-Ljbffr

  • Verizon Customer Service Associate

    3 months ago

    Newport News, United States REI Virginia Beach Full time

    Royal Executives is a telecommunication-based consulting sales and marketing firm. We help our client's popular household brands maximize their profitability and increase their overall brand exposure through innovative and creative revenue capabilities. We are looking for a self-starter Verizon Customer Service Associate to assist with our firm's strategic...

  • Verizon Customer Service Associate

    3 weeks ago

    Newport News, United States REI Management Inc. Full time $38,000 - $47,000

    Job DescriptionJob DescriptionWe are a premier marketing and sales firm, with its fundamental strength being its innovation, creativity and dedication to creating premium marketing and sales campaigns. Our Verizon Customer Service Associates provide our customers with the opportunity to promote them, leaving an everlasting impression of distinction and...

  • Verizon Customer Service Associate

    4 weeks ago

    Newport News, United States REI Management Inc. Full time

    Job DescriptionJob DescriptionWe are a premier marketing and sales firm, with its fundamental strength being its innovation, creativity and dedication to creating premium marketing and sales campaigns. Our Verizon Customer Service Associates provide our customers with the opportunity to promote them, leaving an everlasting impression of distinction and...

  • Verizon Customer Service Associate

    1 month ago

    Newport News, United States PROSOL Inc. Full time

    Job DescriptionJob DescriptionWe are a telecommunication-based consulting sales and marketing firm. We help our client’s popular household brands maximize their profitability and increase their overall brand exposure through innovative and creative revenue capabilities.We are looking for a self-starter entry-level Verizon Customer Service Associate to...

  • PT Customer Service Leader

    1 week ago

    Newport News, United States Food Lion Full time

    Category/Area of Expertise: Retail Operations Job Requisition: 237091_external_USA-VA-Newport-News-11712 Address: USA-VA-Newport News-11712-0 Jefferson Ave Store Code: Store 00447 Front End (7210466) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more...

  • PT Customer Service Leader

    1 month ago

    Newport News, United States Food Lion Full time

    Address: USA-VA-Newport News-980 J Clyde Morris Blvd Store Code: Store 00765 Front End (7214951) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states. PRIMARY PURPOSE To...

  • PT Sales Associate

    5 days ago

    Newport News, United States Food Lion Full time

    Category/Area of Expertise: Retail OperationsJob Requisition: 73178_external_USA-VA-Newport-News Address: USA-VA-Newport News-41 Hidden Blvd Store Code: Store 00227 Front End (7207650) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million...

  • Retail Sales Associate

    2 days ago

    Newport News, Virginia, United States 7-Eleven Full time

    Position Overview As a Retail Sales Associate, you'll play a vital role in providing exceptional customer service and ensuring a smooth and enjoyable shopping experience for every visitor. Your responsibilities will encompass a range of tasks, including: Processing cash transactions and fuel sales with accuracy and efficiency. Maintaining a clean,...

  • PT Produce Sales Associate

    3 months ago

    Newport News, United States Food Lion Full time

    Primary Purpose: Provide quality customer service within the Produce Department. Responsible for maintaining standards in accordance with the standard practice manual, maximizing sales through excellent customer service and minimizing shrink through proper utilization of standard practice. Duties and Responsibilities: Maintain an atmosphere of enthusiastic...

  • Sales & Customer Service Associate-Newport News Location

    2 months ago

    Newport News, United States Massage Envy Full time

    Overview: Are you seeking a company that you can advance with and allows you to help others start their wellness journey? If you are a sales and customer service superstar who wants to be part of a community committed to helping people feel their best and who isnt afraid to take the lead in connecting clients to memberships, we want you on our team at...

  • PT Produce Sales Associate

    1 week ago

    Newport News, United States Food Lion Full time

    Category/Area of Expertise: Retail OperationsJob Requisition: 251169_external_USA-VA-Newport-News Address: USA-VA-Newport News-316 Oyster Point Rd Store Code: Store 01598 Produce/Perishable (7227195) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more...

  • PT Produce Sales Associate

    1 week ago

    Newport News, United States Food Lion Full time

    Category/Area of Expertise: Retail OperationsJob Requisition: 246783_external_USA-VA-Newport-News Address: USA-VA-Newport News-12917 Jefferson Ave Store Code: Store 00597 PRODUCE/PERISHABLE (7212804) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more...

  • PT Produce Sales Associate

    1 month ago

    Newport News, United States Food Lion Full time

    Address: USA-VA-Newport News-467 Oriana Road Store Code: Store 00987 Produce/Perishable (7217719) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states.PRIMARY PURPOSEProvide...

  • Sales & Customer Service Associate-Newport News Location

    3 months ago

    Newport News, United States Massage Envy Full time

    Overview Are you seeking a company that you can advance with and allows you to help others start their wellness journey? If you are a sales and customer service superstar who wants to be part of a community committed to helping people feel their best and who isn’t afraid to take the lead in connecting clients to memberships, we want you on our...

  • PT Sales Associate

    2 months ago

    Newport News, United States Food Lion Full time

    Address: USA-VA-Newport News-316 Oyster Point Rd Store Code: Store 01598 Front End (7227203) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states. PRIMARY PURPOSE To provide...

  • PT Sales Associate Cashier

    1 month ago

    Newport News, United States Food Lion Full time

    Address: USA-VA-Newport News-12917 Jefferson Ave Store Code: Store 00597 FRONT END (7212813) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states.PRIMARY PURPOSETo provide...

  • PT Sales Associate

    1 month ago

    Newport News, United States Food Lion Full time

    Address: USA-VA-Newport News-316 Oyster Point Rd Store Code: Store 01598 Front End (7227203) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states.PRIMARY PURPOSETo provide...

  • PT Sales Associate

    1 week ago

    Newport News, United States Food Lion Full time

    Category/Area of Expertise: Retail OperationsJob Requisition: 210923_external_USA-VA-Newport-News Address: USA-VA-Newport News-316 Oyster Point Rd Store Code: Store 01598 Front End (7227203) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10...

  • PT Sales Associate Cashier

    1 week ago

    Newport News, United States Food Lion Full time

    Category/Area of Expertise: Retail OperationsJob Requisition: 242712_external_USA-VA-Newport-News-11712 Address: USA-VA-Newport News-11712-0 Jefferson Ave Store Code: Store 00447 Front End (7210466) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more...

  • Sales and Customer Service Representative

    3 days ago

    Newport News, Virginia, United States Massage Envy Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Sales and Customer Service Associate at Massage Envy Newport News, VA. As a key member of our wellness community, you will play a vital role in helping clients achieve their health and wellness goals.Key ResponsibilitiesProvide exceptional customer service...