Event Manager| Greenville SC Convention Center

4 weeks ago

Greenville, United States AEG Full time
In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen.

Overview

Under supervision of the Assistant Director of Event Services, the Event Manager will manage and direct all building staff on every aspect of their assignment during events. From the advance planning stages, they will make business calls to client and suppliers, interact with local fire department, police department, EMS and first responders, production managers and general service contractors to ensure events run smoothly. They will act with independent and sound judgment as they analyze challenges, identify solutions, and project consequences of proposed actions, while implementing recommendations both before and during the execution of events. They are required to coordinate communication between event staff/security, operations, housekeeping, and building set up teams as required per client specs and needs. This position is responsible to ensure overall customer and lessee satisfaction is meet and exceeded throughout the process and wrap up the event with final billing and invoicing to the customer prior to closing out and forwarding to event finance division.

This role will pay a salary of $40,000 to $45,000.

For FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 11 holidays).
Close on 7/1/24
Responsibilities
  • Advance, plan, service, and manage all events as assigned by the Assistant Director of ES.
  • Must be extremely organized and have excellent time management skills
  • Provide leadership and guidance for facility personnel
  • Analyze challenges, identify alternative solutions, and project consequences of proposed actions and implement recommendations in support of organizational objectives
  • Communicate clearly and concisely in the English language, both orally and in writing
  • Establish and maintain effective working relationships with lessees/clients, co-workers, part-time staff, contractors, patrons/public and municipal officials
  • Work a flexible schedule, including long nights, early mornings, weekends & holidays as needed
  • Complete all duties with a customer service focus through teamwork & dedication to the Greenville Convention Center's principles
  • Assist in the preparation of building to meet the requirements of upcoming events/shows
  • Assist with the completion of pre-show event financial estimates
  • Assist with the completion of post-show event settlements
  • Advise lessees on services available from independent contractors for events
  • Recruit, train, and supervise event & security staff
  • Create work schedules for event & security staff, delegate assignments, and review performance/results
  • Function as a liaison between users of the facility and the facility staff
  • Recommend and evaluate required event staffing levels for security and guest service needs
  • Coordinate communication between building staff and show staff during load in and load out
  • Investigate and resolve event-related complaints in a professional manner ensuring customer satisfaction
  • Communicate with municipal officials, including police, fire and medical services, event staff before and during events
  • Review emergency planning procedures with all event staff for each event
  • Create and distribute detailed data sheets prior to every event
  • Coordinate service needs with Food and Beverage provider & make hospitality arrangements as needed
  • Serve as Manager on Duty as scheduled
Nonessential Functions:
  • Experience with Social Tables and an online booking system is preferred but not required
  • Experience with VMS system like Ungerboeck or Concentrics, is preferred
  • Other duties and responsibilities as assigned
INTELLECTUAL/SOCIAL, PHYSICAL DEMANDS AND WORK ENVIRONMENT:

The intellectual/social, physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Intellectual/Social Demands:

While performing the essential functions of this job, the employee is continuously asked to multi-task under time limits. Position requires constant attention to precise details and accuracy of specified standards including following simple to complex (more than 3 steps) instructions, and concentration which frequently extends beyond 30 minutes at a time. Employees in this role will constantly be in leadership role; this requires directing others either verbally or in writing to complete tasks in prescribed time frame.

This position also requires constant use of interpersonal skills including, but not limited to ability to direct/motivate/inform staff and foster collaboration, ability to recognize and resolve conflicts, and ability to openly communicate verbally and in writing with clients and co-workers.

Physical Demands:

While performing the essential functions of the job, the employee constantly operates a computer and other office devices such telephones, copy machines, etc.; occasionally moves about inside the office to access storage areas, cabinets and office machinery; constantly communicates via telephone, email and in-person with others to exchange accurate information; and constantly moves about the center and event sites before, during and after events to service clients and supervise staff. Talking and standing for extended periods of time.

Work Environment:

The essential functions of this position are performed indoors. The noise level in the work environment can range from minimal to loud during events, depending on the incumbent's location, and minimal during non-event times.

Qualifications
  • One to three (1-3) years of increasingly responsible experience in event management in a stadium, arena, convention center or public assembly facility setting
  • Bachelor's degree preferred from and accredited college/university with major coursework in facility management, hospitality management, business, or related field or experience in an associated field.
  • Strong oral and written communication skills
  • Strong computer skills in Microsoft Office applications, word processing, and Internet
  • Knowledge of operational characteristics of events
  • Ability to identify the needs of users of the facility
  • Knowledge of customer service practices
  • Demonstrated familiarity with facility use contracts

  • Event Manager| Greenville SC Convention Center

    2 months ago

    Greenville, South Carolina, United States teamworkonline Full time

    OverviewUnder supervision of the Assistant Director of Event Services, the Event Manager will manage and direct all building staff on every aspect of their assignment during events. From the advance planning stages, they will make business calls to client and suppliers, interact with local fire department, police department, EMS and first responders,...

  • Event Manager| Greenville SC Convention Center

    4 weeks ago

    Greenville, South Carolina, United States teamworkonline Full time

    OverviewUnder supervision of the Assistant Director of Event Services, the Event Manager will manage and direct all building staff on every aspect of their assignment during events. From the advance planning stages, they will make business calls to client and suppliers, interact with local fire department, police department, EMS and first responders,...

  • Event Manager| Greenville SC Convention Center

    3 months ago

    Greenville, United States teamworkonline Full time

    OverviewUnder supervision of the Assistant Director of Event Services, the Event Manager will manage and direct all building staff on every aspect of their assignment during events. From the advance planning stages, they will make business calls to client and suppliers, interact with local fire department, police department, EMS and first responders,...

  • Setup|Part-time| Greenville SC Convention Center

    1 month ago

    Greenville, United States Oakview Group Full time

    Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals,...

  • Setup|Part-time| Greenville SC Convention Center

    4 weeks ago

    Greenville, United States Oakview Group Full time

    Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals,...

  • Setup|Part-time| Greenville SC Convention Center

    2 months ago

    Greenville, South Carolina, United States teamworkonline Full time

    OverviewThe Set Up Labor staff member is an on call, per event employee who will work in the areas of room sets and arena conversions at the Greenville Convention Center. This role will pay an hourly wage of $16 to $17.00. For PT roles: Benefits: 401(k) savings plan and 401(k) matching.end date 12/31/24 ResponsibilitiesMust be able to work in a manner that...

  • Setup|Part-time| Greenville SC Convention Center

    4 weeks ago

    Greenville, South Carolina, United States teamworkonline Full time

    OverviewThe Set Up Labor staff member is an on call, per event employee who will work in the areas of room sets and arena conversions at the Greenville Convention Center. This role will pay an hourly wage of $16 to $17.00. For PT roles: Benefits: 401(k) savings plan and 401(k) matching.end date 12/31/24 ResponsibilitiesMust be able to work in a manner that...

  • Setup|Part-time| Greenville SC Convention Center

    1 month ago

    Greenville, United States Oak View Group Full time

    Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry.  Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts...

  • Setup|Part-time| Greenville SC Convention Center

    4 weeks ago

    Greenville, United States Oak View Group Full time

    Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry.  Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts...

  • Setup|Part-time| Greenville SC Convention Center

    3 months ago

    Greenville, United States teamworkonline Full time

    OverviewThe Set Up Labor staff member is an on call, per event employee who will work in the areas of room sets and arena conversions at the Greenville Convention Center. This role will pay an hourly wage of $16 to $17.00.  For PT roles: Benefits: 401(k) savings plan and 401(k) matching.end date 12/31/24 ResponsibilitiesMust be able to work in a manner...

  • Setup|Part-time| Greenville SC Convention Center

    4 weeks ago

    Greenville, United States teamworkonline Full time

    OverviewThe Set Up Labor staff member is an on call, per event employee who will work in the areas of room sets and arena conversions at the Greenville Convention Center. This role will pay an hourly wage of $16 to $17.00.  For PT roles: Benefits: 401(k) savings plan and 401(k) matching.end date 12/31/24 ResponsibilitiesMust be able to work in a manner...

  • Special Events Manager

    4 weeks ago

    Greenville, United States Greenville Drive Full time

    Greenville Drive Organization Overview The Greenville Drive, founded in 2006, is the Minor League Baseball Class-A affiliate of the Boston Red Sox, a relationship that has been in place since the beginning. Before the team relocated to Greenville, the team played in Columbia, SC as the Capital City Bombers. The Drive play at Fluor Field in Downtown...

  • Special Events Manager

    4 weeks ago

    Greenville, United States Greenville Drive Full time

    Greenville Drive Organization Overview The Greenville Drive, founded in 2006, is the Minor League Baseball Class-A affiliate of the Boston Red Sox, a relationship that has been in place since the beginning. Before the team relocated to Greenville, the team played in Columbia, SC as the Capital City Bombers. The Drive play at Fluor Field in Downtown...

  • Athletics and Youth Ministry Center

    2 weeks ago

    Greenville, United States First Baptist Greenville Full time

    First Baptist Greenville, SC, a progressive and inclusive faith community, is seeking a full-time Director for our Activities and Youth Ministry Center (AYMC). We are seeking an individual who is comfortable working in a church setting and could envision their role as AYMC Director as integral to a holistic approach to Christian spirituality, recognizing...

  • Special Events Manager

    4 weeks ago

    Greenville, United States Greenville Drive LLC Full time

    Job DescriptionJob DescriptionGreenville Drive Organization OverviewThe Greenville Drive, founded in 2006, is the Minor League Baseball Class-A affiliate of the Boston Red Sox, a relationship that has been in place since the beginning. Before the team relocated to Greenville, the team played in Columbia, SC as the Capital City Bombers. The Drive play at...

  • Special Events Manager

    4 weeks ago

    Greenville, United States Greenville Drive LLC Full time

    Job DescriptionJob DescriptionGreenville Drive Organization OverviewThe Greenville Drive, founded in 2006, is the Minor League Baseball Class-A affiliate of the Boston Red Sox, a relationship that has been in place since the beginning. Before the team relocated to Greenville, the team played in Columbia, SC as the Capital City Bombers. The Drive play at...

  • Special Events Manager

    3 weeks ago

    Greenville, United States Greenville Drive LLC Full time

    Job DescriptionJob DescriptionGreenville Drive Organization OverviewThe Greenville Drive, founded in 2006, is the Minor League Baseball Class-A affiliate of the Boston Red Sox, a relationship that has been in place since the beginning. Before the team relocated to Greenville, the team played in Columbia, SC as the Capital City Bombers. The Drive play at...

  • Lead Parking Attendant | Greenville SC Convention Center

    4 days ago

    Greenville, United States teamworkonline Full time

    OverviewThe Lead Parking Attendant is responsible for managing the daily and event parking, traffic, pedestrian, and guest service operations on the campus of the Greenville Convention Center. The Lead Parking Attendant will be the first point of contact in providing a memorable first impression for all guests and employees by providing directions and...

  • Chuy's - Greenville - Food Runner - Urgently Hiring

    2 months ago

    Greenville, United States Chuy's - Greenville Full time

    Chuy's - Greenville is looking for full time or part time Food Runners at our location in Greenville, SC. This position is for those who enjoy supporting a team of hospitality professionals. A food runner should be confident, engaging and professional while enjoying creating a memorable Guest experience.What we are looking for in a Food Runner:-Energetic...

  • Chuy's - Greenville - Mixologist - Urgently Hiring

    2 months ago

    Greenville, United States Chuy's - Greenville Full time

    Chuy's - Greenville is hiring full time or part time Mixologists/Bartenders to join our team in Greenville, SC. As a Mixologist, you will serve alcoholic and non-alcoholic beverages to guests responsibly while providing an excellent guest experience at all times.Responsibilities for a Mixologist/Bartender include:-Receives drink orders from guests or...