Salesforce Industries Solution Architect

3 weeks ago

St Albans, United States Palladintech Full time

The Palladin

Solution Architect

takes a client's Salesforce goals from vision to design to reality. The SA works hand-in-hand with both Engagement Manager and Senior Management to design the right solutions for a Client's budget, timeline and unique organizational attributes. Responsibilities Serve as a trusted advisor to the

client Identify and lead internal

strategic initiatives to grow the consulting practice; serve as an active

contributor to the community’s overall knowledge base and expertise Guide customers and colleagues in

rationalizing and deploying emerging technologies that drive increased

business value Work collaboratively and having

very strong communications skills, especially in teaching complex

concepts, and creative, prescriptive thinking across various levels of a

client organization Identify and proactively manage

risk areas and commit to seeing an issue through to complete resolution Manage customer expectations;

negotiate solutions to sophisticated problems with both the customer and

third-party partners Review and correct

project/program direction, approach, and key artifacts to keep programs on

track and solutions extendable and maintainable going forward Drive a program vision while

advising and articulating program/project strategies to enable technologies

including the Salesforce platform Essential & Highly Desired Skills & Experience Bachelor’s degree (or its foreign

degree equivalent) in a Technology, Engineering (any field) or a related

quantitative discipline. Equivalent demonstrable work experience in lieu

of a degree will be considered 5+ years of relevant experience

in enterprise-level projects using both waterfall and agile software

development methodologies throughout the whole life cycle with repeated

and demonstrable success Experience in the

Communications/Media Industries Familiar with TM Forum Frameworks

- preferably certified in eTOM/TAM/SID frameworks. Extensive experience with

configuration and customization on the Salesforce platform preferably in

SFI Communications Cloud (Vlocity) Expert level experience defining

the system architecture landscape, identifying gaps between current and

desired end-states, and delivering a comprehensive solution that will

enable achievement of the desired business outcomes Experience leading discovery

sessions, business process modeling (As Is/to Be), mapping user centric

journeys, product and data model definitions, integration specifications,

business requirements, writing user stories and providing detailed system

and functional designs, High Level Architecture diagrams. Experience in documenting

business processes and wire-framing system designs using process flow

diagram tools, UML, sequence diagrams, etc. as well as making

recommendations for future state improved processes and system designs Strong presentation skills; able

to effectively present a point of view and clearly articulate the

rationale to a variety of stakeholders Detail-oriented individual with

the ability to rapidly learn and take advantage of new concepts, business

models, and technologies Strong communication skills, both

written and verbal; able to effectively develop materials that are

appropriate for the audience Must be a team player as

demonstrated through a customer qualification of a large scale/enterprise

implementation with multiple work streams A great listener with the ability

to communicate with people in diverse roles Resourceful and innovative

thinker who can work through and solve problems Proven results in delivering high

value business outcomes utilizing an agile approach Proven results leading customer

and/or partner success stories Possible travel of about 25%, but

exact travel requirements will vary based on customer Desired Certifications Highly beneficial to have any Salesforce product certifications prior to joining: Salesforce Certified Architect Salesforce Certified OmniStudio Developer Salesforce Certified OmniStudio Consultant Salesforce Certified Industries CPQ Developer Salesforce Certified Industries Order Management Developer Salesforce Certified Administrator/Advanced Administrator Salesforce Platform Developer / Platform App Builder Salesforce Certified Service Cloud Consultant Salesforce Certified Sales Cloud Consultant

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