Ocean Export Agent
3 weeks ago
**Ocean Export Agent**
* 425 Valley Dr, Brisbane, CA 94005, USA
* Full-time
**Company Description**
Were not in the shipping business; were in the information business -Peter Rose, Expeditors Founder
Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.
* 18,000 trained professionals
* 250+ locations worldwide
* Fortune 500
* Globally unified systems
**Job Description**
**Scope of Position**
Ensure timely and accurate movement of freight and information, while providing exceptional customer service within the Ocean Export Department.
**Major Duties and Responsibilities**
* Ensure smooth and timely freight process flow
* Ensure accurate and timely data entry into our operational system
* Track and Trace Ocean Export Files and reporting
* Meet compliance at all times to regulations internal and external in accordance with government regulations
* Understand department process flow, and looking for best practices to improve operational efficiency and productivity
* Ensure all customers standard operating procedures in place and updated in the DLSOPs
* Overseas communications, timely responses to emails and requests (internal and external)
* Escalation of problems to Management when necessary
**Qualifications**
* 6 months to 1 year related experience and/or training; or equivalent combination of education and experience
* Understanding of ocean documentation process a plus
* Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results
* Pro-active, strong organizational skills
* Good computer skills (Excel, Word)
* Hazardous Materials certification (preferred)
* Fluent in English
**Reporting Structure**
* Ocean Export Lead Agent, Supervisor and Manager
**Additional Information**
Expeditors offers excellent benefits
* Paid Vacation, Holiday, Sick Time
* Health Plan: Medical, Prescription Drug, Dental and Vision
* Life and Long Term Disability Insurance
* 401(k) Retirement Savings Plan (US only)
* Employee Stock Purchase Plan
* Training and Personnel Development Program
Local Candidates only
All your information will be kept confidential according to EEO guidelines.
**Job Location**
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