Systems Engineer II

3 weeks ago

Chattanooga, United States EPB Full time
PURPOSE

On-site/hybrid in Chattanooga, TN

The Systems Engineer supports EPB Fiber Optics network operations in a multidisciplinary team of engineers in networking, system administration, telecommunications, and video. Primary responsibilities involve Linux system administration and programming using Javascript, Perl, PHP, and other languages.

DUTIES & RESPONSIBILITIES

  • Lead projects with minimal supervision, displaying strong follow-through and initiative
  • Design and develop complex systems, including hardware, software, and networks while ensuring that they are reliable, scalable, and secure
  • Automate manual processes using scripting languages such as PHP, Perl, Javascript, etc
  • May create and support programs to interface with APIs for various applications, MYSQL databases, and other systems as needed
  • Design, implement, and manage EPB's residential and commercial broadband services
  • Ensure that different subsystems work together seamlessly by integrating hardware, software, and network components to create a cohesive system
  • Direct and perform all necessary audits and maintenance activity to ensure service levels are sustained, and systems are optimized and not compromised
  • Develop and maintain system documentation, including diagrams, Standard Operating Procedures, Test Plans, and work instructions
  • Perform after-hours support duties within an on-call rotation to sustain networking systems and service levels - 24/7/365
  • Coordinate projects with other departments and external organizations
  • Develop and test new products, troubleshoot complex system issues, interpret work orders to program various systems, and resolve issues escalated to them from Tech Support, Field Services, and/or Network Operations
  • Identify potential risks and develop strategies to mitigate them. Create disaster recovery plans and ensure that the system can recover quickly in case of a failure
EDUCATION & EXPERIENCE
  • Bachelor's Degree in a related technical field is preferred, or an equivalent of 4-6 years of experience in system/network administration and/or programming skills
  • Experienced scripting/programming languages such as Perl, PHP, BASH, and Javascript, system administration for various servers, SQL queries, tables, and troubleshooting
  • Strong knowledge of networking, switches, routers, firewalls, virtualization, and storage networks
  • 4+ years working in a virtualized (VMware) Linux Server Environment with Linux server administration experience. (RedHat Preferred)
  • Event Management System administration experience
  • Proven analytical and troubleshooting skills in a highly visible, fast-paced enterprise environment
CERTIFICATION & OTHER REQUIREMENTS
  • Industry certifications related to specific technical areas are preferred. (ex: Red Hat Certified Engineer (RHCE), Red Hat Certified Engineer (RHCE), CompTIA Network+)
  • High creativity and motivation with demonstrated talent for identifying, scrutinizing, improving, and streamlining complex work processes
  • Experience with SQL database queries and troubleshooting
  • Detail-oriented with a critical degree of accuracy used to manage complex systems
  • Ability to script your way out of mundane, repetitive tasks; Ansible, Perl, Python, etc
  • Excellent interpersonal, written, verbal, presentation, and time management skills
ADDITIONAL INFORMATION
  • The work environment typically represents a standard office setting
  • Fast-paced and heavy workload to be expected and must continually meet deadlines. Will be required to sit, type, communicate, walk, and long hours
  • After-hours and weekends will be needed for emergencies, maintenance activities, and on-call will also be required
DISCLAIMER
  • May perform other duties as assigned
  • All employees, pursuant to their job duties, should demonstrate the behaviors of the Enterprising People Belong statement and comply with all EPB policies, standards, and guidelines
  • EPB provides electric and communications services, which are considered critical infrastructure by the Department of Homeland Security. This EPB job is essential to support this critical infrastructure and may be required to work onsite or in the field to maintain these services

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