Digital Performance Consultant

2 weeks ago

Fontana, United States FordDirect Full time

At FordDirect, our emphasis on diversity is much more than words. We encourage you to be yourself. We open our minds and doors to all walks of life, respecting and celebrating the uniqueness within each of us. We value the voice and contributions of all team members.

You could be just the right applicant for this job Read all associated information and make sure to apply.

THE DIVERSITY OF OUR TEAM DRIVES US, INSPIRES US, AND MAKES US PROUD TO CALL FORDDIRECT HOME.

FordDirect is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other characteristic protected by applicable laws, regulations, and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please email FDHR@forddirect.com.

Job Summary

This is a home-based position and target candidates must CURRENTLY reside in the SAN FRANCISCO BAY area.

The Digital Performance Consultant (DPC) is the single point of contact for the Ford and Lincoln Dealers for FordDirect's suite of dealer products and services.

The primary role of the DPC is to consult our Ford and Lincoln Dealers on all aspects of the digital landscape and ensure they are aware of and optimizing FordDirect's products and services, driving the success of their digital footprint.

The Digital Performance Consultant provides digital product and services coaching and customer support to an assigned group of Ford and Lincoln Dealers via in-person dealer visits, targeted marketing, and regional meetings. Extensive travel required.



The ideal candidate will have a proven track record of exceeding sales goals, managing financials and territory management in a B2B environment and knowledge of dealership operations (New/Used Sales, Service and Parts, Dealership workflows).

Essential Functions

  1. Consult Dealers on product offering, utilization, and performance via in-person dealer visits and targeted marketing.
  2. Act as the single point of contact for assigned Dealers, successfully managing, and resolving Dealer concerns.
  3. Assess and analyze Dealer digital market strategies, tactics, and performance in preparation for Dealer consultation.
  4. Utilize consultative selling practices to achieve product penetration and revenue goals.
  5. Provide post-sales support and build strong relationships with Dealers and FMC Team members to reach Dealer SAT goals.
  6. Provide coaching to dealership team members to improve performance and utilization of FordDirect's products and services.
  7. Gather Dealer perspective for product use-case/value and recommend product and process enhancements to internal teams.
  8. Work with internal teams to execute FordDirect product launches and/or initiatives, collaborating with vendors as needed.
  9. Manage financials for assigned territory including revenue goals, actuals, profitability, and handling dealer billing inquiries.
  10. Maintain knowledge and insight of product, industry market conditions, partners, and competitors.
  11. Participate in knowledge share and training activities.

% Travel Required (Approximate): Extensive

Qualifications At FordDirect, we believe in diversity as a strength. You are encouraged to apply even if your experience or background doesn't precisely match the job description. Candidates who do not meet all listed qualifications may be considered based on the combination of relevant work experience and depth of expertise in job-related skills.

Experience

  • Digital marketing (5+ years).
  • Experience working with automotive retail team members (5+ years).
  • Direct solution selling experience (5+ years) preferably to automotive dealers.
  • Experience with CRM systems and recording sales activity.
  • Financial management experience (i.e., revenue goals, actuals, and profitability).

Skills, Knowledge, and Abilities

  • Proactively problem-solve and multitask while maintaining composure and attention to detail.
  • Follow-through mindset to uphold a 'close the loop' culture.
  • A positive approach to serving customers and providing exceptional customer service.
  • Ability to demonstrate good judgment, high ethics, and project a professional image.
  • Ability to work independently and as a collaborative team member with a positive 'can do' attitude.
  • The drive to identify and seize opportunities for continuous improvement as business needs change.
  • Excellent organization, flexibility and time management skills and the ability to work in a dynamic, deadline-driven environment.
  • Exceptional interpersonal and business communication skills (written, verbal, listening).
  • Proficient in Microsoft Office skills (Word, Excel, and PowerPoint).

Education

Bachelor's degree in Marketing, Technology, or equivalent combination of work experience and education

Benefits and Pay: Target Base Salary Range is $87K-$100K based on experience.Benefits includemedical, dental, vision, and ancillary benefits like pet insurance and legal services, an annual Live Well Work Well allowance, and Summer Days on Fridays. We offer 401(k) retirement plan with an employer match; a myriad of rewards and recognition programs; generous holidays and paid time off, including paid time off between Christmas and New Year's Day and paid time off to volunteer and serve your community. Employees are also able to participate in our Diversity & Inclusion council and Women of FordDirect resource groups and variety of teambuilding and employee events.

Note to Third-Party Agencies: FordDirect accepts resumes only from employment businesses/agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, FordDirect employees or hiring managers. FordDirect will not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies for vacancies posted on this site.

PDN-9bfdb221-5ddb-4f4a-97c4-ae8ab1c03120

  • Senior Principal Consultant

    4 weeks ago

    Fontana, United States Genesys Full time

    About the Job:Join the team at Genesys, a global company empowering organizations worldwide to enhance customer and employee experiences. Genesys Cloud, the leading AI-powered platform, is revolutionizing CX for businesses of all sizes, enabling them to deliver personalized experiences efficiently.About the Company:At Genesys, we have a team of over 6,000...

  • Lactation Consultant RN

    2 weeks ago

    Fontana, United States Kaiser Permanente Full time

    Job Summary: Collaborates with Education Consultants and managers to develop, design, deliver and evaluate/improve education strategies and special projects/programs based on clients departmental goals and needs, as well as organizational goals/objectives. Implements education programs and strategies and coordinates to meet regulatory program requirements...

  • Lactation Consultant RN

    2 weeks ago

    Fontana, United States Kaiser Permanente Full time

    Description: Job Summary:Collaborates with Education Consultants and managers to develop, design, deliver and evaluate/improve education strategies and special projects/programs based on clients departmental goals and needs, as well as organizational goals/objectives. Implements education programs and strategies and coordinates to meet regulatory program...

  • Leasing Consultant

    4 weeks ago

    Fontana, United States Property Management Company Full time

    Job DescriptionJob DescriptionJob Summary Under the supervision of the Community Manager, the Leasing Consultant is responsible for marketing the community and maintaining high occupancy. Leasing Consultants guide potential residents through the move-in process by handling phone calls, conducting property tours, working with potential residents to complete...

  • Leasing Consultant

    2 weeks ago

    Fontana, United States Property Management Company Full time

    Job DescriptionJob DescriptionJob Summary Under the supervision of the Community Manager, the Leasing Consultant is responsible for marketing the community and maintaining high occupancy. Leasing Consultants guide potential residents through the move-in process by handling phone calls, conducting property tours, working with potential residents to complete...

  • Aftermarket Sales Consultant

    4 weeks ago

    Fontana, United States Utility Trailer Sales of California Full time

    **Company Overview** **Role Summary**: The Aftermarket Sales Consultant at Utility Trailer of California is responsible for managing the pre-existing customer base within their assigned territory, focusing on fostering productive business relationships, achieving sales goals, and contributing to the growth of the parts department and organization. This role...

  • BHS Quality Review Consultant

    5 days ago

    Fontana, United States Kaiser Full time

    Job Summary: The Behavioral Health Quality Reviewer conducts and coordinates quality review activities for behavioral health services. Provides clinical review, educational, consulting, and coordinating support to assigned areas.  Coordinates with physicians, staff, and non-Kaiser providers and facilities regarding assessment of clinical care paths. In...

  • Senior Buyer III

    1 month ago

    Fontana, United States Macpower Digital Assets Edge Full time

    Summary: Buyer III is an experienced, mid-level position. Purchase materials, supplies, and services at the most favorable terms for the organization. Daily assignments are varied. Advanced to complex procurement tasks are required. There is latitude for independent judgment. Roles & Responsibilities: Perform Daily purchasing activities - Processing...

  • SRP GIS Coordinator

    4 weeks ago

    Fontana, United States CALIBRE Systems Full time

    CALIBRE Systems, Inc., an employee-owned Management Consulting and Digital Transformation company,islookingforaGISAnalysttojoinourdynamic team! The successful candidate will join Fort Irwin's Sustainable Range Program Integrated Training Area Management to support the creation, analysis, management, and distribution of standardized geospatial information,...

  • VA TAP Benefits Advisor

    2 weeks ago

    Fontana, United States CALIBRE Systems Full time

    CALIBRE Systems Inc., an employee-owned Management Consulting and Digital Transformation company, is looking for a Benefits Advisor to support our client at Ft. Irwin, CA. Please make an application promptly if you are a good match for this role due to high levels of interest. The budgeted salary for this position is $20.91 an hour plus additional health and...

  • Dental Assistant

    1 month ago

    Fontana, United States Fontana Dental Clinic Full time

    Job DescriptionJob DescriptionI'm looking for someone to temp for July 29- August 1st and August 5-August 8th- Prepare and sterilize dental instruments and equipment- Take digital dental x-rays- Provide chairside assistance to the dentist during procedures- Provide and educate patients on oral hygiene and post-operative care- Perform basic laboratory...

  • VA TAP Benefits Advisor

    3 weeks ago

    Fontana, United States CALIBRE Systems Full time

    CALIBRE Systems Inc., an employee-owned Management Consulting and Digital Transformation company, is looking for a Benefits Advisor to support our client at Ft. Irwin, CA. Please make an application promptly if you are a good match for this role due to high levels of interest. The budgeted salary for this position is $20.91 an hour plus additional health...

  • Prepress/ Account/ Shipping Manager

    3 weeks ago

    Fontana, United States Visionary Labels & Packaging LLC. Full time

    **$18 Per Hour / $20 after 3 months (Must show that he or she can fulfill all duties described below efficiently as trained without being micromanaged)** Mon - Thurs 6am - 4:30pm (2 - 10 Minute Breaks / 1 - 30 Minute Lunch) **Account Manager Duties & Responsibility**: 1. Answer All incoming calls & provide dedicated customer support 4. Send daily invoice...

  • it project manager

    4 weeks ago

    Fontana, United States Randstad Full time

    it project manager. fontana , california posted 2 days ago job details summary $40 - $50 per hour contract no requirements category computer and mathematical occupations reference1055008 job details job summary: Randstad Digital is looking for an experienced IT Project Manager, with facilities experience. This role will provide overall IT...

  • CAD Drafter

    7 days ago

    Fontana, United States CRH Full time

     Job ID:  #Non-ExemptOldcastle Infrastructure™, a CRH company, is the leading provider of utility infrastructure solutions for the water, energy, and communications markets throughout North America. We’re more than just a manufacturer of precast concrete, polymer concrete, or plastic products. We’re a trusted and strategic partner to engineers,...

  • Senior Community Services Assistant

    19 hours ago

    Fontana, United States City of Fontana Full time

    Definition The current vacancy is within the Community Services Department/ Marketing Division. This recruitment will establish an eligibility list that may also be used in other Departments throughout the City. Under supervision, perform duties in a variety of recreation programs and will assist in planning and implementing projects, programs, or...

  • Electro-Mechanical Technician

    4 weeks ago

    Fontana, United States Allied West Paper Full time

    Job DescriptionJob DescriptionAllied West Paper Corp. (AWP) is an industry-leading, FSC®-certified paper converter producing innovative bath tissue, paper towels, paper napkins, and facial tissue for the retail and commercial markets. We have an immediate opening for an experienced Electro-Mechanical Technician to join our fast-paced, growth-oriented...

  • Office Assistant

    4 weeks ago

    Fontana, United States HRNation LLC Full time

    Job Summary: **Responsibilities**: - Assist in organizing and maintaining office operations to ensure efficiency. - Aid in managing documentation and correspondence, both physical and digital. - Support the production team with administrative tasks, including data entry and filing. - Coordinate schedules and appointments, ensuring timely and effective...

  • Electro-Mechanical Technician

    3 weeks ago

    Fontana, United States Allied West Paper Full time

    Job DescriptionJob DescriptionAllied West Paper Corp. (AWP) is an industry-leading, FSC®-certified paper converter producing innovative bath tissue, paper towels, paper napkins, and facial tissue for the retail and commercial markets. We have an immediate opening for an experienced Electro-Mechanical Technician to join our fast-paced, growth-oriented...

  • Medical Social Worker Iii Lcsw

    2 months ago

    Fontana, United States Kaiser Permanente Full time

    **Job Summary**: The Medical Social Worker III provides assessments, coordination, and implementation/ evaluation of professional social services to patients and their families in order to aid them in coping with social, emotional, and economic difficulties related to medical problems or which predispose to illness. **Essential Responsibilities**: -...