On-site Healthcare Customer Service Representative

3 weeks ago

Greenville, United States Webhelp Full time

Apply Now

Job Title:
On-site Healthcare Customer Service Representative

Job Description
The Healthcare Customer Service Representative interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding client products and/or services. (Military veterans are encouraged to apply.)
**Applicants need to have a minimum 2 years call center experience for this role. Experience in healthcare is a plus.**

A NEW CAREER POWERED BY YOU

Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns "World's Best Workplaces," "Happiest Employees," and "Best Companies for Career Growth" awards every year? Then a Healthcare Customer Service Representative position at Concentrix is just the right place for you

As a Healthcare Customer Service Representative , you'll join an organically diverse team from 70+ countries where ALL members contribute and support each other's success and well-being, proudly united as "game-changers." Together, we help the world's best-known brands improve their businesses through exceptional customer experiences and tech-powered innovation. And due to continued growth, we're looking for more talented people to join our purpose, people as passionate about providing outstanding customer experiences as we are.

CAREER GROWTH AND PERSONAL DEVELOPMENT

This is a great opportunity to reimagine an all-new career journey and develop "friends for life" at the same time. We'll give you all the training, technologies, and continuing support you'll need to succeed. Plus, at Concentrix, there's real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within That's why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you've always envisioned.

WHAT YOU WILL DO IN THIS ROLE

As a Healthcare Customer Service Representative, you will:

  • Assess all in-bound calls to accurately and efficiently address member's needs by maintaining a strong customer focus.
  • Communicate with members in a warm, helpful and professional manner while simultaneously building credibility and rapport.
  • Be patient and compassionate while working as a team player and using all your available resources to provide the best outcome to the member.
  • Be efficient in navigating multiple systems.
  • Participate in ongoing training and self-development.
  • Maintain regular attendance and punctuality as scheduled and adhere to all company time and attendance policies.
  • Participate in activities designed to improve customer satisfaction and business performance.
  • Deliver exceptional customer experiences.
YOUR QUALIFICATIONS

Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Healthcare Customer Service Representative role, whether English-speaking or Bilingual: (English/Spanish), will include:
  • Two years of call center experience required (healthcare experience preferred)
  • Ability to work in a fast- paced environment with extreme attention to detail and ownership
  • Advanced computer proficiency (including knowledge of windows-based applications)
  • Excellent written and verbal communications and typing skills (30 WPM) required
  • Demonstrate excellent communication skills and abilities to have critical conversations with individuals while maintaining a professional environment
  • Must reside within a 50 mile radius of the site
WHAT'S IN IT FOR YOU

One of our company's Culture Beliefs says, "We champion our people." That's why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we'll invest in YOU to aid in your career path and in your personal development. In this role, you'll also be provided with:
  • $17.00/hr
  • Paid training (3 weeks/ 2 weeks of OJT)and performance-based incentives
  • Lucrative employee referral bonus opportunities
  • Company networking and leadership opportunities with organized groups in the following topics: Professional Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), and Health and Wellness
  • 401K with company match; paid PTO and holidays; medical, dental, and vision insurance; and a comprehensive Employee Assistance Program (EAP)
  • Mentorship programs that support your rewarding career journey

REIMAGINE THE BEST VERSION OF YOU

If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their "employer of choice."

Location:
USA Greenville SC - 2006 Wade Hampton - Bldg III

Language Requirements:

Time Type:
Full time

Physical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.

If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents

Eligibility to Work:

In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence.

Where Job May be Performed:

Currently, this position may be performed only in the states listed here .

Concentrix is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets.

For more information regarding your EEO rights as an applicant, please visit the following websites:

- English

- Spanish

To request a reasonable accommodation please click here .

If you wish to review the Affirmative Action Plan, please click here .

  • On-site Healthcare Customer Service Representative

    6 months ago

    Greenville, United States Webhelp Full time

    Apply Now Job Title: On-site Healthcare Customer Service Representative Job Description The Healthcare Customer Service Representative interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding client products and/or services....

  • Customer Service Representative

    5 months ago

    Greenville, United States Webhelp Full time

    Apply Now Job Title: Customer Service Representative (On-Site) Job Description **Applicants need to have a minimum of 2 years call center experience for this role. Experience in healthcare is a plus.** Location: USA Greenville SC - 2006 Wade Hampton III The Customer Service Representative (On-Site) interfaces with customers via inbound/outbound calls and/or...

  • Healthcare Customer Service Representative

    4 weeks ago

    Greenville, South Carolina, United States Webhelp Full time

    Job Title: On-site Healthcare Customer Service RepresentativeAre you looking for a challenging role in customer service where you can make a real difference in people's lives? As a Healthcare Customer Service Representative, you will be the first point of contact for our customers, providing them with exceptional service and support.Key...

  • Bilingual Customer Service Representative

    5 months ago

    Greenville, United States Webhelp Full time

    Apply Now Job Title: Bilingual Customer Service Representative (On-site) Job Description The Bilingual Customer Service Representative interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding client products and/or services....

  • Customer Service Representative

    2 months ago

    Greenville, United States Marketplace Staffing Full time

    Customer Service Representative Apply for this position at 704 Congaree Road, Greenville, SC 29607 Monday - Friday from 8:00 AM to 5 PM. You will need to bring two forms of ID Candidates must undergo & pass pre-employment background check and drug sc Customer Service, Customer Service Representative, Sales Representative, Representative, Staffing,...

  • Customer Service Representative

    1 month ago

    Greenville, United States Wesco Full time

    Wesco - 706A Garlington Rd [Customer Service Representative] As a Customer Service Representative at Wesco, you'll: Respond to customer inquiries by telephone, e-mail, and/or walk-ins to provide inquiry or problem resolution; Resolve mostly routine and some non-routine, more complex problems and communicate solution or requested information to the customer;...

  • Customer Service Representative

    1 week ago

    Greenville, United States The Auto Club Group Full time

    It‘s a great time to join AAA The Auto Club Group!JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARDJob Type:Full timeExempt/Non Exempt:HourlyJob Description:Position DescriptionWhy Choose a Career with the AAA The Auto Club Group (ACG)* Established brand that has been around for over 100 years. Our members know and trust us!* Branch Offices house...

  • Customer Service Representative

    2 weeks ago

    Greenville, United States The Auto Club Group Full time

    It‘s a great time to join AAA The Auto Club Group!JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARDJob Type:Full timeExempt/Non Exempt:HourlyJob Description:Position DescriptionWhy Choose a Career with the AAA The Auto Club Group (ACG)* Established brand that has been around for over 100 years. Our members know and trust us!* Branch Offices house...

  • Customer Service Representative

    7 days ago

    Greenville, United States Attindas - US Full time

    Description Position at Attindas - US JOIN OUR CARING CULTURE AT ATTINDAS HYGIENE PARTNERS!Attindas is offering exciting opportunities for Customer Service Representative at our Greenville, NC manufacturing facility! Attindas Hygiene Partners designs, manufactures, and markets absorbent hygiene products. The company sells adult incontinence and infant...

  • Customer Service Representative

    5 days ago

    Greenville, United States Attindas - US Full time

    Description Position at Attindas - US JOIN OUR CARING CULTURE AT ATTINDAS HYGIENE PARTNERS!Attindas is offering exciting opportunities for Customer Service Representative at our Greenville, NC manufacturing facility! Attindas Hygiene Partners designs, manufactures, and markets absorbent hygiene products. The company sells adult incontinence and infant...

  • Customer Service Representative

    6 days ago

    Greenville, South Carolina, United States Ingles Markets Full time

    At Ingles Markets, we're committed to providing exceptional customer experiences.We're seeking a Customer Service Representative to join our team in Greenville, SC. As a key member of our team, you'll be responsible for ensuring a quality experience for our shoppers.The ideal candidate will possess excellent interpersonal and communication skills, allowing...

  • Customer Service Representative

    4 weeks ago

    Greenville, United States Robert Half Full time

    Job DescriptionJob DescriptionWe are offering a contract to hire employment opportunity for a Customer Service Representative in the water industry, based in Greenville, South Carolina. As a Customer Service Representative, you will be tasked with duties that ensure efficient and courteous customer interactions, accurate record keeping, and prompt resolution...

  • Customer Services Representative

    2 months ago

    Greenville, United States Circle K Full time

    Circle K - 906 Haywood Rd [Retail Associate / Team Member] As a Customer Service Representative at Circle K, you'll: Provide prompt, courteous customer service and resolve customer issues on shift; Ring up all sales on cash register properly; Perform multi-function operation of fuel console, lottery machine, etc.; Inspect store facilities and equipment for...

  • Customer Service Representative

    2 months ago

    Greenville, United States Circle K Full time

    Circle K - 825 East Butler Road [Retail Associate / Team Member] As a Customer Service Representative at Circle K, you'll: Provide prompt, courteous customer service and resolve customer issues on shift; Ring up all sales on cash register properly; Perform multi-function operation of fuel console, lottery machine, etc.; Inspect store facilities and equipment...

  • Customer Service Representative

    1 month ago

    Greenville, South Carolina, United States Global Lending Services LLC Full time

    Why Choose Global Lending Services LLC?At Global Lending Services LLC, we believe that access to affordable transportation is essential for leading productive work and personal lives. Our mission is to provide innovative solutions for individuals and families to meet their transportation needs. Our CultureWe are a dynamic and adaptive organization that...

  • Bilingual Customer Service Representative

    3 weeks ago

    Greenville, United States AppleOne Full time

    Job DescriptionJob DescriptionDo you love helping people and speaking more than one language? Join our team as a Bilingual Customer Service Representative and make a real impact by assisting customers, solving problems, and delivering excellent service! What You’ll Do: Assist customers via phone, email, or chat, providing info and resolving issues. Record...

  • Customer Service Representative

    4 weeks ago

    Greenville, United States U-Haul Full time

    Location: 529 Wade Hampton Blvd, Greenville, South Carolina 29609 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul...

  • Customer Service Representative

    1 month ago

    Greenville, Texas, United States Domino's Pizza LLC Full time

    About the JobWe are seeking a motivated and customer-focused individual to join our team as a Customer Service Representative at Domino's Pizza LLC. As a key member of our team, you will be responsible for providing exceptional customer service, handling customer inquiries, and resolving issues in a timely and professional manner.Key ResponsibilitiesRespond...

  • Customer Service Representative

    4 weeks ago

    Greenville, North Carolina, United States Cory Kennedy - State Farm Agent Full time

    We are seeking a highly skilled Customer Relations Representative to join our team at Cory Kennedy - State Farm Agent. As a key member of our team, you will be responsible for generating exceptional client experiences that reinforce the growth of our successful insurance agency.Key Responsibilities:Manage customer inquiries and resolve issues in a timely and...

  • Customer Service Representative

    4 weeks ago

    East Greenville, Pennsylvania, United States Domino's Pizza LLC Full time

    Job Title: Customer Service RepresentativeJob Summary:We are seeking a skilled Customer Service Representative to join our team at Domino's Pizza LLC. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, handling phone calls in a fast-paced environment, and working collaboratively with other...