Customer service representative

2 months ago

Burlington, United States Randstad Full time

We are a global leader in imaging solutions, renowned for its cutting-edge cameras, printers, and optical technologies. With a history spanning over 80 years, we have consistently pushed the boundaries of innovation in photography, printing, and office equipment. Our high-quality cameras and lenses have made us a top choice for amateur photographers and professionals, while our advanced printing technologies power businesses and home offices worldwide.

salary: $17 - $18 per hour
shift: First
work hours: 8 AM - 5 PM
education: High School

Responsibilities

What you will be doing:

  • Responsible for receiving and responding to a large number of incoming requests; identifies and assesses customers' needs to achieve satisfaction; builds sustainable relationships and trust with customer accounts through open and interactive communication.
  • Provides accurate, valid and complete information by using the right methods/tools.
  • Documents customer complaints and provides appropriate solutions and alternatives within the time limits; follows up to ensure resolution.
What you will have:

  • High school diploma or equivalent required.
  • 0-1 year of experience required.
  • Requires strong phone contact handling skills and active listening.
What you will get:

  • Market competitive compensation
  • Access to medical benefits, including dental and vision
  • Weekday schedule no nights and weekends
  • Supportive management invested in your success


Skills Customer Service (1 year of experience is required)
Qualifications Years of experience: 0 years Experience level: Entry Level
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

This posting is open for thirty (30) days.

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