Hotel Manager

6 days ago


Charleston, United States Marriott Charleston Full time
Position: Hotel Manager
Location: North Charleston Marriott
Company: Auro Hotels

Overview:

Auro Hotels is seeking a highly skilled and experienced Hotel Manager to lead the North Charleston Marriott. The ideal candidate will have a strong background in Food & Beverage (F&B) and Rooms management, and will possess exceptional leadership and operational skills. This role is critical in ensuring the highest standards of guest satisfaction, operational efficiency, and financial performance.

Key Responsibilities:

Leadership and Management: Provide strategic leadership and direction to all hotel departments, with a particular focus on F&B and Rooms. Foster a positive and productive work environment.
Guest Experience: Ensure exceptional guest service by maintaining high standards in all areas, promptly addressing and resolving any guest issues.
Financial Performance: Oversee budgeting, financial planning, and cost control measures, striving to achieve and exceed financial targets.
Operational Excellence: Manage day-to-day operations in F&B and Rooms, ensuring compliance with Marriott and Auro Hotels standards and policies.
Staff Development: Recruit, train, and mentor staff, promoting a culture of continuous improvement and professional growth.
Sales and Marketing: Collaborate with the sales and marketing team to develop strategies to increase occupancy and revenue. Build strong relationships with local businesses and organizations.
Compliance and Safety: Ensure compliance with all local, state, and federal regulations, including health and safety standards. Maintain a secure and safe environment for guests and staff.
Community Involvement: Represent the hotel in the local community and actively participate in community events and initiatives.

Qualifications:

Education: Bachelor's degree in Hospitality Management, Business Administration, or a related field preferred.
Experience: Minimum of 5 years of hotel management experience, with a strong background in F&B and Rooms management. Experience with Marriott brand standards is a plus.
Skills: Strong financial acumen, excellent communication and interpersonal skills, and the ability to motivate and lead a team. Proficiency in hotel management software and Microsoft Office Suite.
Attributes: Customer-focused, results-oriented, strategic thinker with a hands-on approach to management. Ability to work flexible hours, including weekends and holidays, as needed.

Compensation and Benefits:

Salary: Up to $100,000 annually, based on experience and qualifications.
Benefits:
Discounts: Friends and family room rates through Marriott, employee discounts on all Auro Hotel properties, and discounts on food and beverage.
Retirement: 401K plan with 4% company match.
Health: Comprehensive medical, dental, and vision insurance.
Wellness: Fitness reimbursement.
Communication: Cellphone or phone bill reimbursement.
Additional: Paid time off, holiday pay, and opportunities for professional development and career advancement.

Auro Hotels is an Equal Opportunity and E-Verify Employer. All applicants are subject to background and substance abuse screening prior to any offer of employment.
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