Patient Care Coordinator

2 weeks ago


Los Angeles, United States Back 2 Health Physical Therapy Full time

Back 2 Health Physical Therapy is looking for a highly organized and outgoing individual to join our front office team at our Hollywood location. This person will perform administrative functions such as scheduling appointments, handling cancellations, gathering required information and documents, and assisting patients with payment. The Front Office Receptionist is the first and last representative seen; this role ensures that all patients start and end their medical experience with a positive interaction.

Competencies and Skill Requirements For Front Desk:

Recent medical front and back office experience is a MUST.

Proficient in Microsoft Office including Word and Excel

Experience with EMR systems as well as electronic prescribing

Exceptional written, electronic, and verbal communication skills

Ability to maintain a professional demeanor, keeping calm and polite at all times

Ability to work independently, efficiently, and multitask

Ability to provide exceptional patient service

Must have excellent attendance, be punctual, and professional

Must be able to be step out of routine and help co-workers when necessary

Ability to administer injections

Ability to correctly preform vital signs and accurately document and record significant data

Ability to obtaining prior authorizations for medications or imaging

Front Office Essential Functions:

Greet and check-in patients, verifying their information and insurance coverage

Schedule appointments and maintain the appointment calendar

Familiarity with medical terminology and procedures preferred

Ensuring all opening and closing checklists are completed each day.

Answer phone calls and respond to inquiries or direct calls to the appropriate staff member

Collect co-pays and process payments

Maintain patient records and update information as necessary

Assist with medical billing and coding tasks

Coordinate referrals to other healthcare providers

Ensure compliance with HIPAA regulations and patient confidentiality

Proficiency in WebPT or similar electronic medical record (EMR) system

Strong communication skills, both verbal and written

Excellent organizational skills and attention to detail

Ability to multitask and prioritize tasks effectively

Displays exceptional customer service skills in responding to all inquiries from patients, outside agencies, and coworkers.

Oversee and ensure supply inventory is adequately maintained and managed.

Presents a positive, professional appearance and convey a professional demeanor in the performance of assigned duties.

Back up all employees and roles in the office as necessary.

Resolves patient concerns to ensure quality patient service.

Attends required meetings as requested.

Performs other duties as assigned or requested.

Job Type: Part time with potential to transition into full time down the line; part time hours expected to be 25-30 weekly

Pay: $18 - 20 hourly

Benefits for part time:

Sick Time

Paid training

#J-18808-Ljbffr



  • Los Angeles, California, United States UCLA Health Full time

    This will be a full time 100% career position in the Department of Neurosurgery, Pediatric Physiatry Program . The Patient Care Coordinator will act in a diversified position within the Department of Neurosurgery in the David Geffen School of Medicine. Duties are anticipated to change on a daily basis contingent on which Neurosurgeons office is in the...


  • Los Angeles, California, United States UCLA Health Full time

    This will be a full time 100% career position in the Department of Neurosurgery, Spine Program. The Patient Care Coordinator will act in a diversified position within the Department of Neurosurgery in the David Geffen School of Medicine. This individual will act as a central key administrative assistant who will rotate and fulfill administrative duties,...

  • Patient Coordinator

    1 month ago


    Los Angeles, California, United States UCLA Health Full time

    The Operation Mend Program is seeking to hire a full time, contract Patient Coordinator, who will provide clinic and administrative support for the Operation Mend programMajor duties include: Coordination and scheduling of new and follow-up patient consultations, appointments, labs, surgical procedures, and scheduling for Operation Mend. Collaboration with...


  • Los Angeles, United States University of California Full time

    Description This will be a full-time limited position in the Department of Neurosurgery. The Patient Care Coordinator will act in a diversified position within the Department of Neurosurgery in the David Geffen School of Medicine. Duties are anticipated to change on a daily basis contingent on which Neurosurgeons office is in the highest need of assistance....


  • Los Angeles, United States University of California Full time

    Description This will be a full-time limited position in the Department of Neurosurgery. The Patient Care Coordinator will act in a diversified position within the Department of Neurosurgery in the David Geffen School of Medicine. Duties are anticipated to change on a daily basis contingent on which Neurosurgeons office is in the highest need of assistance....

  • Care Coordinator

    4 weeks ago


    Los Angeles, United States Dental Views Full time

    Description: **Care Coordinator Job Overview** **Requirements**: **Care Coordinator Qualifications** - Strong critical thinking skills - Strong written and verbal communication - Bilingual (Spanish) preferred - Prior experience in call center a plus **Care Coordinator Responsibilities and Duties** - Brings value to patients at every opportunity - Achieves...

  • Care Coordinator

    2 days ago


    Los Angeles, United States Dental Views Full time

    Care Coordinator Job Overview The Care Coordinator is responsible for taking inbound calls for all offices across the company's network. Using effective communication over the phone, chat, and email that builds trust with patients and conveys the values of the company. Utilize the computer to enter patient data into the correct office schedules and collect...


  • Los Angeles, United States UCLA Health Full time

    Description This will be a full-time 100% career position in the Department of Neurosurgery, Pediatric Physiatry Program. The Patient Care Coordinator will act in a diversified position within the Department of Neurosurgery in the David Geffen School of Medicine. Duties are anticipated to change on a daily basis contingent on which Neurosurgeons' office is...


  • Los Angeles, United States AltaMed Health Services Full time

    Work Boldly. Live Brilliantly. At AltaMed, we don't just serve our communities, we are part of them. We have raised the expectations of what a community clinic can deliver because we think quality care is for everyone. And, we are determined to provide it no matter the challenges because this is more than a job. It's the calling of our lives and it compels...

  • Care Coordinator

    4 weeks ago


    Los Angeles, United States Center for Family Health and Education Full time

    Job DescriptionJob DescriptionWe are seeking a Care Coordinator to become a part of our team! You will coordinate medical and health services in hospitals, clinics or similar organizations.Responsibilities:Oversee medical and health service activities and personnel Plan and coordinate health servicesWork collaboratively with physicians to...


  • Los Angeles, United States Rely Health Full time

    **Description**: We are looking for a full-time temporary (8 months) Patient Care Navigator/Substance Use Navigator (SUN) to work in an emergency department in West Hills, CA. This position would be Monday-Friday 11 a.m. to 7:30 p.m. As a Patient Care Navigator/Substance Use Navigator (SUN), you play an integral role in supporting medication for addiction...

  • Care Coordinator

    4 weeks ago


    Los Angeles, United States Eisner Health Full time

    *This position requires travel within the San Fernando Valley*Position: Lead Care ManagerWho we are:We are a non-profit health center led by an inclusive team dedicated to improving the health and well-being of the community. Founded in 1920, Eisner Health has grown to provide integrated, culturally competent, and affordable healthcare at multiple locations...

  • Care Coordinator

    4 weeks ago


    Los Angeles, United States Eisner Health Full time

    *This position requires travel within the San Fernando Valley*Position: Lead Care ManagerWho we are:We are a non-profit health center led by an inclusive team dedicated to improving the health and well-being of the community. Founded in 1920, Eisner Health has grown to provide integrated, culturally competent, and affordable healthcare at multiple locations...

  • Care Coordinator

    4 weeks ago


    Los Angeles, United States Eisner Health Full time

    *This position requires travel within the San Fernando Valley*Position: Lead Care ManagerWho we are:We are a non-profit health center led by an inclusive team dedicated to improving the health and well-being of the community. Founded in 1920, Eisner Health has grown to provide integrated, culturally competent, and affordable healthcare at multiple locations...


  • Los Angeles, United States JWCH Institute Full time

    Job Description Job Description Position Purpose: Under the direct supervision of the program manager, the Linkage to Care Coordinator (LTC) will play a vital role in facilitating and ensuring the seamless connection of individuals to essential medical care and support services. This position will involve proactively engaging with patients, assessing their...


  • Los Angeles, United States L.A. Care Health Plan Full time

    Salary Range:  $60,778.00 (Min.) - $75,950.00 (Mid.) - $91,166.00 (Max.)   Established in 1997, L.A. Care Health Plan is an independent public agency created by the state of California to provide health coverage to low-income Los Angeles County residents. We are the nation’s largest publicly operated health plan. Serving more than 2 million...


  • Los Angeles, California, United States L.A. Care Health Plan Full time

    Salary Range: $60, Min.) - $75, Mid.) - $91, Max.) Established in 1997, L.A. Care Health Plan is an independent public agency created by the state of California to provide health coverage to low-income Los Angeles County residents. We are the nation's largest publicly operated health plan. Serving more than 2 million members in five health plans, we make...


  • Los Angeles, United States CommonSpirit Health Full time

    Overview:Dignity Health Mercy San Juan Medical Center is a 370-bed not-for-profit Level 2 Trauma Center located in Carmichael California serving the areas of north Sacramento County and south Placer County for more than 50 years. It is one of the areas largest and most comprehensive medical centers. Dedicated to the communitys well-being our staff and...


  • Los Angeles, United States CommonSpirit Health Full time

    Overview: Dignity Health Mercy San Juan Medical Center is a 370-bed not-for-profit Level 2 Trauma Center located in Carmichael California serving the areas of north Sacramento County and south Placer County for more than 50 years. It is one of the areas largest and most comprehensive medical centers. Dedicated to the communitys well-being our staff and...


  • Los Angeles, California, United States L.A. Care Health Plan Full time

    Salary Range: $50, Min.) - $62, Mid.) - $75, Max.) Established in 1997, L.A. Care Health Plan is an independent public agency created by the state of California to provide health coverage to low-income Los Angeles County residents. We are the nation's largest publicly operated health plan. Serving more than 2 million members in five health plans, we make...