Interim Director of IT Operations

2 weeks ago


Raleigh, United States Insight Global Full time

Day-to-Day

Read the overview of this opportunity to understand what skills, including and relevant soft skills and software package proficiencies, are required.

An Insight Global client is seeking a highly experienced and strategic leader to join their team as the Interim Director of IT Operations. This pivotal role requires a dynamic individual who can oversee the management and strategy of our IT infrastructure while ensuring seamless operations across various platforms and systems. The ideal candidate will have a proven track record in IT leadership, with a deep understanding of current technology trends and the ability to implement innovative IT solutions that support organizational goals.

This interim position offers a unique opportunity to shape the future of IT and make a significant impact during a period of transformation.

Responsibilities

1. Staff Management and Leadership:

* Oversee day-to-day operations, ensuring efficient functioning across various teams.

* Provide performance reviews, coaching, and mentorship to team members.

* Collaborate with the other department head to align efforts and achieve organizational objectives.

2. Strategic Assessment and Restructuring:

* Conduct a comprehensive assessment of the department's structure.

* Identify areas for improvement, efficiency, and alignment with organizational goals.

* Streamline processes, reassign job duties, and optimize resources.

3. Revamping the Department:

* Lead the transformation of our IT department.

* Innovate and leverage cutting-edge technology to change the department's culture.

* Set the vision for overarching positions and day-to-day leadership.

4. Web Presence and Technology Expertise:

* Drive our web presence, ensuring it reflects our forward-thinking approach.

* Stay abreast of industry trends and emerging technologies.

* Serve as an expert in tech applications and solutions.

5. Mentoring and Inspiring:

* Mentor team members, helping them grow professionally.

* Inspire boldness for change and foster a collaborative environment.

* Chart a path forward for individual and team development.

6. Budget Management:

* Manage the budget for department operations.

* Advocate for new technologies and submit requests for necessary resources.

* Coordinate with finance to ensure effective allocation of funds.

* Review and potentially renegotiate third party contracts, identifying cost saving opportunity and enhanced service quality.

Must-haves

* A minimum of 10 years of experience in IT operations, with at least 5 years in a leadership role.

* Strong knowledge of IT infrastructure, network management, and cybersecurity best practices.

* Excellent project management skills and experience leading large-scale IT projects.

* Exceptional communication skills, ability to inspire team members and engage with stakeholders at all levels.

* Experience in managing and negotiating third-party vendors and contracts, ensuring compliance with legal and company policies.



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