Director, Operations Improvement
3 weeks ago
About WakeMed:
Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care. For more information, visit www.wakemed.org.
EOE
Position Information:
The Director of Operations Improvement works with the Vice President of Revenue Cycle operations and will be responsible for leading three functional areas foundational to revenue cycle excellence which includes business analytics education and onboarding and process improvement. This role will work closely with the VP Revenue Cycle and other senior leadership to identify areas for improvement and develop strategies to optimize revenue cycle operations. The Director will oversee a team of three managers representing the aforementioned areas to develop meaningful and actionable data analytics implement process improvement initiatives across the revenue cycle and develop and maintain an onboarding and education program that drives recruitment and retention. This role will work collaboratively with other departments across the revenue cycle and health system to ensure revenue cycle processes are efficient effective and compliant.
Experience Requirements:
5 Years Performance Improvement Required - And 2 Years Process Improvement Required
Education Required:
Bachelor's Degree Finance Or Business Administration Or Health Administration Required - And Master's Degree Preferred
Licensure/Certification Requirements:
Lean Preferred
Hours of Work:
M-F
Weekend Requirements:
No Weekends
Call Requirements:
N/A
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