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Spare Parts Specialist

2 months ago

Southfield, United States Dürr AG Full time

Your Tasks:Responsible for product knowledge to answer customer questionsResponsible for customer follow-upRoute qualified opportunities to the appropriate Key Account Managers for further development and closureSource new sales opportunities through inbound lead follow-up and outbound cold calls and emailsClose sales and achieving sales targetsUse excellent oral communication and best practices in customer service when interacting with customersStaying informed about competing products and servicesCreating and maintaining a database of current and potential customers.Maintains and improves quality results by following standards and recommending improved policies and procedures.Develops accounts by checking customer's buying history, suggesting related and new items, and explaining technical features.Perform other duties as assignedYour Skills:Must have an associate's degree, Bachelor's degree is preferredStrong Microsoft office skills (Excel, Word, PowerPoint, Outlook)Ability to read and understand drawings and bill of materialsFamiliarity with SAP is a plus