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Food Runner
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Food Runner-Restaurant 1
23 hours ago
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Food Runner
2 months ago
- Utilize professional interactions, effective communication, and relationship development throughout all PACA situations.
- Work with the Food and Beverage Manager to set and work towards professional development goals and actively engage in the Performance Appraisal process.
- Maintain ongoing communication with Food and Beverage Manager regarding the development of the role of the Food runner position.
- Remove used tableware between courses; clear and reset tables after guests leave.
- Assist Servers in delivery of orders to guests' tables.
- Obtain service area assignment at the beginning of each shift and oversee needs of the service area during shift.
- Promptly greet guests as they are seated and bring water to the table.
- Remove used tableware between courses and provide tableware for the next course.
- Clear tables after guests. Take tableware to the dish room and place silverware, dishes, glassware, etc. in appropriate areas for washing.
- Promptly clean tabletops, chairs, and booths between seating. Check floor and clean as required. Reset tabletop.
- Respond appropriately to guest requests. Communicate guest requests to the server as needed.
- Communicate with server and hostess to assure efficient seating, table utilization and customer service.
- Thank guests as they are leaving.
- Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervisor.
- Washes dishes in the absence of the dishwasher and/or as directed by the severs and manager.
- Give prompt, courteous, and attentive service to all our guests.
- Ensures the quality of the food and overall guest experience is excellent.
- To actively contribute to the enhancement of the PACA's culture.
- Able to communicate effectively, both verbal and written, in English.
- Knowledge of food and beverage preparation and service standards.
- Have excellent hospitality, relational, and etiquette skills.
- Self-motivated with excellent organizational skills and attention to detail.
- Able to work with little or no supervision to effectively serve customers.
- Able to lift and carry heavy food trays and other restaurant equipment weighing at least ten pounds and work standing, walking, bending, reaching, kneeling, and squatting for several hours.
- Able to work independently and as part of a team in a fast-paced environment.
- Be comfortable with a high volume of customer contact.
- Able to demonstrate sound judgment, integrity, and ethical behavior in all daily activities.
- Able to maintain a positive attitude and an even disposition in customer service situations.
- Able to work a flexible schedule, including extended hours, nights, weekends, and holidays.
- Able to work effectively and positively with others.