Customer Service Representative

1 month ago


Hollywood, United States Joe Hillman Plumbers Full time
Joe Hillman Plumbers, Inc in Davie, FL is looking to hire a full-time Customer Service Representative in the home services industry who is friendly and knows how to provide top-quality customer service. Are you a people person with great communication skills? Would you like to join an established company within an essential industry? If so, please read on

This position earns a competitive wage of $18-$20/hr (depending on experience). We provide solid benefits and perks, including medical, dental, vision, a 401(k) plan with match, paid holidays, paid vacation time and personal time off, and supplemental insurance. If this sounds like the right opportunity for you, apply to join our office today

ABOUT JOE HILLMAN PLUMBERS, INC

Joe started his own plumbing company in 1987 with 4 associates and a $5,000 loan from his parents. After 31 years, we remain a family-owned business with a personal approach. We deliver high-quality service at a low cost and perform every job better than the one before. We provide a rewarding work environment that respects diversity, new ideas, and hard work. Creating a positive work environment leads to happy employees, happy customers, and company growth.

ESSENTIAL RESPONSIBILITIES:
  • Answer inbound calls and respond to customer inquiries promptly and professionally.
  • Maintain accurate customer records, work orders, and service logs in our database.
  • Coordinate and schedule service appointments.
  • Assist with billing inquiries and process payments.
  • Relay important information between customers, technicians, and the office staff.
  • Conduct follow-up calls to ensure customer satisfaction and gather feedback on our services.
  • Assist with various administrative tasks as needed to support the team and improve workflow.
  • Address customer concerns, provide information about our services, and resolve issues to ensure customer satisfaction.
QUALIFICATIONS FOR A COLLECTIONS SPECIALIST / CUSTOMER SERVICE REPRESENTATIVE (CSR)
  • High School diploma, or GED equivalent.
  • Experience as receptionist or customer support representative, preferably in the home services industry (plumbing, HVAC, electrical).
  • Demonstrated computer proficiency using Microsoft Office Suite (Word, Excel, etc.) or equivalent software, the internet, email messaging, and a variety of software applications.
  • Strong interpersonal and communication skills and the ability to work effectively with diverse population.
  • Ability to work in a fast-paced environment while being self-motivated to provide exceptional customer service.
  • Attendance, time management and punctuality are very important traits for this role.

WORK SCHEDULE FOR A CUSTOMER SERVICE REPRESENTATIVE (CSR)

This full-time administrative position typically works during business hours at our office. Some after-hours and weekend customer service work is available with an additional incentive for working a rotating on call schedule.

ARE YOU READY TO JOIN OUR OFFICE TEAM?

If you feel that you would be right for this administrative job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you

Location: 33317

  • North Hollywood, United States Individual Food Service Full time

    Manage inbound customer communications - Answer incoming calls and emails to address customer questions, requests and issues. Taking orders over the phone, heavy data entry and provide support to Sales Representatives. Consult on customer success - A Customer Service Representative, Customer Service, Food Service, Sales Representative, Manufacturing, Retail,...


  • Hollywood, United States Crash Champions Collision Repair Full time

    Ensure that all customers and prospective customers are greeted and assisted in a prompt and professional manner. Clean workspace, this is the first point of contact our customers have with our facility. Effectively manage all incoming phone calls, w Customer Service Representative, Customer Service, Representative, Service Advisor, Retail, Automotive


  • Hollywood, Florida, United States Individual FoodService Full time

    F&W Distribution, LLC is looking for a customer service representative to join our team in our office. This person will drive customer satisfaction by fielding inquiries, and maintaining extensive product knowledge.The ideal candidate has a customer-first mindset and aims to deliver high-quality service in every customer interaction.Responsibilities:Manage...


  • Hollywood, United States VITAS Healthcare Full time

    Job Description The VITAS Healthcare CCC Customer Service Representative is a customer service professional who handles incoming phone calls and seeks to create a positive experience for each caller. The CCC Customer Service Representative actively listens to callers in order to understand the reason for their call, address all questions or concerns and...


  • Hollywood, United States Florida One Insurance Full time

    Job DescriptionJob DescriptionAre you a fluent communicator in English and Spanish? Do you thrive in a fast-paced environment where every day brings new challenges and opportunities to assist customers in need? Join our team at Florida One Insurance as a Full Time Bilingual Customer Service Representative! Imagine the excitement of being the bridge between...


  • Hollywood, Florida, United States Ava Stewart - State Farm Agent Full time

    Job Description**Position Overview:**Ava Stewart - State Farm Agent is seeking a highly motivated and customer-focused individual to join our team as a Customer Relations Representative. As a key member of our agency, you will play a vital role in promoting our premier insurance and financial service products to customers.Responsibilities:Establish and...


  • Hollywood, Florida, United States Petersen Hatcher Insurance Agency Full time

    Job OverviewPetersen Hatcher Insurance Agency is seeking a highly skilled and customer-focused individual to join our team as a Licensed Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, processing policy change requests, and maintaining knowledge of our...


  • Hollywood, Florida, United States Ava Stewart - State Farm Agent Full time

    Job Description**Position Overview:**Ava Stewart - State Farm Agent is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our agency, you will play a vital role in promoting our premier insurance and financial service products to the community.Responsibilities:Develop and...


  • Hollywood, United States Florida One Insurance Full time $46,133 - $65,405

    Job DescriptionJob DescriptionJoin our dynamic team at Florida One Insurance as a Full-Time Bilingual Customer Service Representative! Imagine a workplace where your passion for helping others shines every day amidst a fun and relaxed atmosphere. You will be at the heart of our customer-centric mission, making a real difference in people's lives while...


  • Hollywood, United States Staff My Agency Full time

    Position Overview Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated...


  • North Hollywood, United States Pirate Staffing Corp Full time

    Helping applicants fill out their employment application Answering phone calls Recruiting temporary employees Data entry Frequent cold-calling and appointment setting Call existing customers to generate repeat sales Assist with dispatch by preparing Customer Service Representative, Customer Service, Representative, Retail, Staffing


  • Hollywood, Florida, United States Joe Hillman Plumbers Full time

    About Joe Hillman PlumbersJoe Hillman Plumbers is a family-owned business with a personal approach, delivering high-quality service at a low cost and performing every job better than the one before.Job SummaryWe are seeking a Customer Service Representative to join our office team. As a Customer Service Representative, you will be responsible for providing...


  • Hollywood, United States SSM Services, inc Full time

    Job DescriptionJob DescriptionWe are currently accepting applications from individuals with experience working in customer service, customer relations, and customer support to work as part of our team. Entry Level Customer Service Representatives will receive training to ensure they have all the skills and knowledge that they require to be successful in this...


  • Hollywood, Florida, United States Staff My Agency Full time

    Position OverviewStaff My Agency is seeking a highly motivated and results-driven professional to join their team as a Customer Relations Representative. We are looking for an individual who is passionate about delivering exceptional customer experiences and driving business growth through strategic partnerships and value-based conversations.Key...


  • Hollywood, United States Inktel Direct Corporation Full time

    ** Luxury Brand Customer Service Representative** **Job Category****:** Customer Service **Requisition Number****:** LOUIS001739 Showing 1 location **Job Details** **Description** **Voted Best Place to Work in FL* by the Sun Sentinel!** We are seeking Customer Service Representatives that share our passion for providing service excellence. At Inktel, we are...


  • Hollywood, Florida, United States Inktel Direct Corporation Full time

    Job SummaryWe are seeking a highly skilled and passionate Customer Service Representative to join our team at Inktel Direct Corporation. As a Luxury Brand Customer Service Representative, you will be responsible for providing exceptional service to our clients and their customers, ensuring a world-class experience.Key Responsibilities:Communicate with...


  • Hollywood, United States Chuck Melnik Full time

    Job DescriptionJob DescriptionOne of the most recognized Insurance names in Florida is seeking Bilingual motivated and driven individuals that love the challenge of a fast paced environment to join our sales team. As an insurance customer service representative you will work with a dynamic team that shares your desire to win. Experience in insurance sales is...

  • Front Desk

    3 months ago


    Hollywood, United States iFLY World Full time

    ** Front Desk / Customer Service Representative** **Job Category****:** Operations **Requisition Number****:** CUSTO003033 Showing 1 location **Job Details** **Description** **Customer Service Representative (Up to $20/hr.)** **Our mission is to deliver the dream of flight! Learn about iFLYs Indoor Skydiving.** **iFLY is a global company with 33 U.S....


  • Hollywood, United States onehome.health Full time

    **Customer Service Representative** | 3351 Executive Way Full-Time **onehome** is looking for **Customer Care Representative** team members in our Miramar, FL headquarters. This role is responsible for all incoming call volume to One Home Health Agency. **What to expect in your role:** * Communicating with Providers and/or member requests * Ensuring customer...


  • West Hollywood, United States Henry Abanonu - State Farm Agent Full time

    Job OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Relations Representative. As a key member of our office, you will be responsible for establishing and maintaining strong relationships with our customers, providing exceptional service, and working closely with our agent to achieve marketing goals.Key...