Customer Service Representative
3 days ago
Job Overview:
As a Customer Service Representative at Ultimate Staffing Services, you will play a vital role in ensuring exceptional customer satisfaction. This position involves managing emails, responding to customer inquiries, and providing accurate information on job estimates.
Key Responsibilities:
✦ Respond to customer emails in a timely and professional manner
✦ Conduct follow-up calls to recent customers to ensure satisfaction with services
✦ Handle incoming calls to provide information, schedule appointments, and receive customer feedback
✦ Document all interactions with customers for future reference
Requirements:
✦ High school diploma or equivalent required
✦ Excellent written and verbal communication skills
✦ Proficiency in Microsoft Office applications
✦ Strong attention to detail and organizational skills
✦ One to two years of related experience preferred
About the Role:
This is a full-time position with a competitive salary range of $18-22 per hour. You will be working Monday through Friday from 8am-5pm. Our company values diversity and inclusivity and welcomes applicants from diverse backgrounds. We are an equal opportunity employer and comply with all applicable laws regarding employment discrimination and fair chance hiring practices.
Estimated Salary Range: $18-$22 per hour
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