Customer Service Representative
5 days ago
Job Duties and Responsibilities (Essential Job Functions)
1. Support sales programs and long-term objectives to enhance business strategy and achieve goals relative to profitability, cost control and organizational effectiveness. (75-80%)
-
- Research and answer calls from clients, underwriters and third parties.
- Advise clients regarding insurance coverage and risk management issues.
- Process policy changes and cancellations.
- Handle claims and billing inquiries.
- Foster and maintain good working relationships with insurance companies and underwriters.
3. Report immediately any circumstances that may lead to potential or actual HomeServices errors and omissions claim and/or any DOI (Dept. of Ins.) or related complaints to the department manager. (0-5%)
4. Perform any additional responsibilities as requested or assigned. (0-5%)
Performance Expectations
- Meet all performance and behavior expectations outlined in the company performance appraisal form or communicated by management.
- Perform responsibilities as directed achieving desired results within expected time frames and with a high degree of quality and professionalism.
- Establish and maintain positive and productive work relationships with all staff, customers, and business partners.
- Demonstrate the behavioral and technical competencies necessary to effectively complete job responsibilities. Take personal initiative for technical and professional development.
- Follow the company HR Policy, the Code of Business Conduct and all subsidiary and department policies and procedures, including protecting confidential company information, attending work punctually and regularly, and following good safety practices in all activities.
Education:
- High School Diploma or equivalent work experience and knowledge.
- Two years successful servicing experience with independent agency (or equivalent).
- Working knowledge of insurance agency operations, claims handling, coverages, rates, markets, and applicable insurance laws/codes.
- Thorough knowledge of all personal lines insurance products especially those represented through HomeServices Insurance.
- Excellent analytical, problem-solving, and decision-making skills.
- Excellent oral, written, and interpersonal communication skills.
- Proven automation, time management, and organizational skills.
- Familiarity with risk assessment and risk management techniques.
- Property and Casualty License
Wage: $23.50-$28.70 hourly; actual wage is based upon education and experience. Potential for formulary incentive plan/discretionary bonus, based on financial results.
Benefits: Full suite of benefits including Medical, Health Savings Account, Dental, Vision, Life Insurance, Paid Vacation (PTO), 401(k) with employer match, Flexible Spending Account, and Employee Assistance Program (EAP).
Effective January 1, 2025, minimum and maximum annual salary or hourly range of compensation (or fixed pay rate if applicable) for a job opportunity, based on the employer's good faith estimate at the time of posting the job advertisement.
General description of all benefits and other compensation to be offered to a hired applicant, including but not limited to health and retirement benefits.
Equal Opportunity Employer
-
Customer Service Representative
3 days ago
St Paul, United States Uline Full timeCustomer Service Representative Pay from $22 to $27 per hour with significant growth and earning potential! Minnesota Branch 3325 Heiser St. Hudson, WI 54016 Customer Service is the heartbeat of Uline! As a Customer Service Representative, you’ll dig into order details to deliver an exceptional experience our customers love. Our company continues to...
-
Customer Service Representative
4 weeks ago
St Paul, United States McQuillan Home Services LLC Full timeMcQuillan Home Services is a residential service company specializing in Electric, Plumbing, Heating & Air and has been in business since 1883. As a family-owned and operated company with deep community roots, McQuillan Home Services is proud to serve homeowners, property managers, and multi-family facility managers in Ramsey, Hennepin, and Washington...
-
Customer Service Representative
3 weeks ago
St Paul, United States McQuillan Home Services Full timeMcQuillan Home Services is a residential service company specializing in Electric, Plumbing, Heating & Air and has been in business since 1883. As a family-owned and operated company with deep community roots, McQuillan Home Services is proud to serve homeowners, property managers, and multi-family facility managers in Ramsey, Hennepin, and Washington...
-
Customer Service Representative
3 months ago
St Paul, United States Frandsen Bank Full timeFrandsen Bank & Trust is looking for a part-time customer service representative to join our team. This position works in a team environment to provide direct customer support. A high level of professional communication, attention to detail, and technical skills are required to provide quality service. In the few minutes necessary to perform most...
-
Customer Service Representative II
18 hours ago
St Paul, United States The Adecco Group Full timeCustomer Service Rep. Shift 1st 8-56 month contract to hirepay: $22.50 Job Responsibilities:Resolve customers service or billing complaints by performing activities such as exchanging merchandise, refunding money, and adjusting bills. Contact custome Customer Service Representative, Customer Service, Representative, Retail, Staffing, Skills
-
Customer Service Representative
2 months ago
St Paul, United States U-Haul Full timeLocation: 883 University Ave, Saint Paul, Minnesota 55104 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's...
-
Customer Service Representative
3 days ago
St Paul, United States U-Haul Full timeCompensation Range: $11.13 to $26.25 Hourly Location: 2242 White Bear Ave, Maplewood, Minnesota 55109 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive...
-
Customer Service Representative
3 weeks ago
St Paul, United States Synergistic International LLC Full timeDo you love meeting new people? Do you focus on customer service? Have you been doing that for more than a year? Then keep reading. How about growing your skills and income at a company where your attention to detail will be appreciated? As the Inside Sales Representative, you will interact with customers to assist them with glass repair, replacement, and...
-
Customer Service Representative
5 days ago
St Paul, United States Ultimate Staffing Full timeJob Overview: As a Customer Service Representative at Ultimate Staffing Services, you will play a vital role in ensuring exceptional customer satisfaction. This position involves managing emails, responding to customer inquiries, and providing accurate information on job estimates. Key Responsibilities: ✦ Respond to customer emails in a timely and...
-
Customer Service Representative
7 months ago
St Paul, United States Frandsen Bank Full timeThis position works in a team environment to provide direct customer support. A high level of professional communication, attention to detail, and technical skills are required to provide quality service. In the few minutes necessary to perform most transactions, a Customer Service Representative must meet customer expectations of receiving friendly,...
-
Wire Transfer
2 months ago
St Paul, United States U.S. Bancorp Full timeThe Wire Transfer Customer Service Representative processes incoming Fed and SWIFT messages, logging and updating cases with relevant information. They balance nine different financial statements and conduct thorough research on messages and statemen Customer Service Representative, Customer Service, Representative, Wire, Skills, Retail, Banking
-
Healthcare Customer Service Representative
4 weeks ago
St Paul, United States Addison Group Full timeJob Title: Healthcare Customer Service Representative (On-Site) Location (city, state): St. Paul, MN Industry: Healthcare Pay: $21 - 25 per hour About Our Client: A leading provider in the healthcare industry, the organization values hard work and rewards dedication with a supportive workplace culture. Employees are given opportunities to grow and are part...
-
Customer Service Representative
5 days ago
St Paul, United States NDX Full timeJoin National Dentex - a leading healthcare organization specializing in the dental industry. We offer a full spectrum of specialized products, services, and technologies to address any dental restoration need. Currently, we have 50+ labs throughout the country. Our team is growing, and we are hiring a number of key positions within our organization...
-
Customer Service Representative x3
2 months ago
St Paul, United States Ajilon Full timeAjilon - JobID: 1DCF1907-9A4E-47A5-8544-DA94125EEA68 [Customer Service Representative] As a Customer Service Rep at Ajilon, you'll: Address member inquiries, questions and concerns in all areas including products, tracking numbers, updating customer profiles, etc; Verify customer billing information and shipping address; Function efficiently and productively...
-
Customer Service Representative
3 weeks ago
West St Paul, United States LoanMax Title Loans Full timeLoanMax- Customer Service Representative Are you looking for a stable, full-time position with career potential at an up-and-coming company? If so, you've come to the right place! **We are currently hiring for our new location at 1098 Robert St S, West St Paul, MN 55118** Incentives: Full-Time Position: Monday - Friday 10am-6pm, Saturday 9am-2pm, closed...
-
Customer Service Representative
3 days ago
St Paul, United States Kansas City Title Full timeTo provide day-to-day service and support to new and existing clients such that objectives for profitability and growth are met.Job Duties and Responsibilities (Essential Job Functions) 1. Support sales programs and long-term objectives to enhance business strategy and achieve goals relative to profitability, cost control and organizational effectiveness....
-
Customer Service Representative
14 hours ago
St Paul, United States Kansas City Title Full timeTo provide day-to-day service and support to new and existing clients such that objectives for profitability and growth are met. Job Duties and Responsibilities (Essential Job Functions) Support sales programs and long-term objectives to enhance business strategy and achieve goals relative to profitability, cost control and organizational effectiveness....
-
Customer Service Representative Fueler/Washer
3 months ago
St Paul, United States Penske Truck Leasing Full time965 Aldrin Dr, Eagan, MN 55121 What’s the Job? Ready to accelerate your career while helping our customers move forward? As a Customer Service Representative Fueler/Washer at Penske, you’ll do exactly that. You will make sure vehicles are fueled, clean and safe before they hit the road again. You will be the face of Penske—the person greeting our...
-
Customer Service Representative Fueler/Washer
2 weeks ago
St Paul, United States Penske Full time965 Aldrin Dr, Eagan, MN 55121 What's the Job? Ready to accelerate your career while helping our customers move forward? As a Customer Service Representative Fueler/Washer at Penske, you'll do exactly that. You will make sure vehicles are fueled, clean and safe before they hit the road again. You will be the face of Penske-the person greeting our customers...
-
Customer Service Representative
2 months ago
St Paul, United States Hiring Now! Full timePrimary Responsibility : Respond to inquiries, processing orders and handling complaints in a prompt, courteous, and efficient manner. Other responsibilities include greeting visitors, telephone responses, scheduling and various other clerical duties. May handle and resolve complaints What You'll Do : o Responds to all customer inquiries and complaints...