Credit/Collections Service Representative

2 weeks ago

Trenton, United States WorldLink Full time

Credit/Collections Service Representative Other Area(s)

Ridgefield Park ,

NJ

W2

Jan 25, 2022

**TITLE:** Credit/Collections Service Representative **POSITION TYPE:** Full-Time (W2) **LOCATION:** Ridgefield Park, NJ **ABOUT Worldlink:** From AI/ML to next-generation communications, WorldLink is the engine driving transformation for the world's leading enterprises, bringing top talent, skills, and technology expertise together to power the next generation of innovations. Collaborative. Respectful. Work hard Play hard. A place to dream and do. These are just a few words that describe what life is like at WorldLink. We embrace a culture of experimentation and constantly strive for improvement and learning. We take pride in our employees and their future with continued growth and career advancement. We put TEAM first. We are a competitive group that like to win. We're grounded by humility and driven by ambition, we're passionate, and we love tough problems and new challenges. You don't hear a lot of "I don't know how" or "I can't" at WorldLink. If you are passionate about what you do and having fun while doing it; tired of rigid and strict work environments and would like to work in a non-bureaucratic startup cultural environment, WorldLink may be the place for you. For more information about our craft, visit **WHO were looking for:** We are looking for a Credit/Collections Service Representative to interact with customers to provide information in response to inquiries about business operations and services. It is paramount that the individual encompasses positive attitude and energy to maintain customer relationships and to handle and resolve complaints. A typical service Credit/Collections Service Representative is responsible for determining the clients issue, offer possible solutions or providing follow-up as needed. Customer service agents may be inbound, outbound or a combination of both. The individual must have a strong appetite for problem-solving, communicating with various departments and customers, while adhering to the Business Operations policies and procedures. The individual must work daily, on-site in New Jersey location. Some overtime work may be required based on volume of work. Overtime work will need to be pre-approved. **Responsibilities:** * Resolve customers service or billing complaints by performing activities such as exchanging merchandise, refunding money, and adjusting bills. * Perform reconciliation on aged receivables and identify resolutions * Build and maintain relationships with customer agents to offer possible solutions * Contact customers to respond to inquiries or to notify them of claim investigation results and any planned adjustments * Refer unresolved customer grievances to designated departments for further investigation * Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken * Work with various departments such as Sales and Order Management and bridge the gap between groups * Perform due diligence to customers when needed * Export and analyze data to build reports regarding aged trial balances, credit and collections **Skills:** * Verbal and written communication skills, attention to detail, customer service skills and interpersonal skills * Ability to work independently and manage ones time * Previous experience with computer applications, such as Microsoft Word, Excel and PowerPoint, and any other related data entry or accounting software * Ability to work collaboratively with all departments, management levels within the company **Education/Experience:** * Bachelors Degree in related field (Business Operations, Accounting, Finance, and Customer Service) is preferred * SAP experience is a plus **WHAT well bring:** During your interview process, our team can fill you in on all the details of our industry-competitive benefits and career development opportunities. A few highlights include: Medical Plans Dental Plans Vision Plan Life & Accidental Death & Dismemberment Short-Term Disability Long-Term Disability Critical Illness/ Accident/ Hospital Indemnity/ Identity Theft Protection 401(k) **WHAT you should know:** Our success begins and ends with our people. We embrace diverse perspectives and value unique human experiences. WorldLink is an Equal Employment Opportunity and Affirmative Action employer. All employment at WorldLink is decided on the basis of qualifications, merit, and business need. We endeavor to continue our footprint as a diverse organization by highlighting opportunities for all people. WorldLink considers applicants for all positions without regard to race, color, religion or belief, sex, (including pregnancy and gender identity), age, national origin, political affiliation, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. People with disabilities who need assistance with any part of the application process should contact us. This job description is designed to cover the main responsibilities and duties of the role but is not designed to be a comprehensive list of all.

#J-18808-Ljbffr

  • Collections Representative

    2 weeks ago

    Trenton, United States Contemporary Staffing Solutions Full time

    Job DescriptionJob DescriptionContemporary Staffing Solutions is seeking a Collections Representative to join our client in Yardville, NJ! The Collections Representative will be responsible for managing lease payments, damage fees, and other related collections. The role involves a high volume of outbound calls and managing multiple accounts...

  • Reliant Credit Repair Affiliate

    2 weeks ago

    Trenton, United States Reliant Credit Repair LLC Full time

    At Reliant Credit Repair we are dedicated to bringing hope and awareness to the clients we serve on a daily basis. If you're looking for a culture strongly focused on our people, our clients, and founded on a desire to help change lives, then this is the career for you. Our primary goal is to improve the lives of our clients through ensuring they have a fair...

  • Universal Member Service Representative

    4 weeks ago

    Trenton, United States Credit Union of NJ Full time

    Job DescriptionJob DescriptionWhy Work for UsAt Credit Union of New Jersey, you'll find a member-centric culture built around helping our members and giving back to our community. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career...

  • Contact Center Representative

    4 weeks ago

    Trenton, United States CREDIT UNION OF NJ A FEDERAL CREDIT UNION Full time

    Job DescriptionJob DescriptionWhy Work for UsAt Credit Union of New Jersey, you'll find a member-centric culture built around helping our members and giving back to our community. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career...

  • Sr. Credit Specialist_

    3 days ago

    Trenton, United States Sunrun Full time

    Everything we do at Sunrun is driven by a determination to transform the way we power our lives. We know that starts at the individual employee level. We strive to foster an environment you can thrive in through our commitment to diversity, inclusion and belonging. **Sr. Credit Specialist** **Position Summary** The Sr. Credit Specialist plays a critical role...

  • Credit Control Officer

    4 days ago

    Trenton, United States NHS Full time

    Gloucestershire Hospitals NHS Foundation Trust We are currently seeking a person to undertake a permanent role for Credit Control and Sales ledger duties on a job share basis. This includes the pursuing of outstanding debts, maintaining appropriate debt recovery records, undertaking additional cash management functions and supporting the Senior Financial...

  • Mortgage Specialist

    4 weeks ago

    Trenton, United States CREDIT UNION OF NJ A FEDERAL CREDIT UNION Full time

    Job DescriptionJob DescriptionWhy Work for UsAt Credit Union of New Jersey, you'll find a member-centric culture built around helping our members and giving back to our community. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career...

  • Customer Service Representative

    1 week ago

    Trenton, United States DHL Full time

    **DHL Supply Chain is Hiring!** At DHL, you will play a part in one of the world’s most essential industries. As the world’s leading contract logistics provider, we believe in doing the right thing, growing together, and delivering the difference. At DHL, you have a voice that matters and can make an impact that lasts. There has never been a better time...

  • Customer Service Representative

    4 weeks ago

    Trenton, New Jersey, United States DPDHL Full time

    DHL Supply Chain is HiringAt DHL, you will play a part in one of the world's most essential industries. As the world's leading contract logistics provider, we believe in doing the right thing, growing together, and delivering the difference. At DHL, you have a voice that matters and can make an impact that lasts. There has never been a better time to join...

  • Collections Specialist

    3 weeks ago

    Trenton, United States Solugenix Full time

    Job DescriptionJob DescriptionCollections Specialist  Trenton, NJ (Remote)6-month contract (temp to hire)Job ID 2024-9990Solugenix is assisting a client, a leading financial services company, in their search for a Collections Specialist. This is a 6-month contract to hire opportunity based out of Trenton, NJ (Remote).Required Skills:Accounts Receivable...

  • Collections Specialist

    3 weeks ago

    Trenton, United States Solugenix Corp Full time

    Collections Specialist Trenton, NJ (Remote) 6-month contract (temp to hire) Job ID 2024-9990 Solugenix is assisting a client, a leading financial services company, in their search for a Collections Specialist. This is a 6-month contract to hire opportunity based out of Trenton, NJ (Remote). Required Skills: Accounts Receivable Collections,...

  • Patient Collections Representative II

    3 weeks ago

    Trenton, United States BD Full time

    Description We are the makers of possible  BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per...

  • Collections Specialist

    3 weeks ago

    Trenton, United States Solugenix Full time

    Collections Specialist Trenton, NJ (Remote)6-month contract (temp to hire)Job ID 2024-9990Solugenix is assisting a client, a leading financial services company, in their search for a Collections Specialist. This is a 6-month contract to hire opportunity based out of Trenton, NJ (Remote).Required Skills:Accounts Receivable Collections, Commercial...

  • Branch Manager

    3 weeks ago

    Trenton, United States Michigan First Credit Union Full time

    Location : Address: 20645 Gibraltar Rd. Location : City: Brownstown Charter Twp Location : Postal Code: 48183 Responsibilities: Location This branch is a Retail In-Store branch. These branches are located in Walmart, Meijer, and Kroger stores. Branch Hours Monday - Friday: 10:00 a.m. - 7:00 p.m Saturday: 10:00 a.m. - 3:00 p.m. Sunday: Closed. Job...

  • Loan Administration Specialist

    2 weeks ago

    Trenton, United States CREDIT UNION OF NJ A FEDERAL CREDIT UNION Full time

    Job DescriptionJob DescriptionWhy Work for UsAt Credit Union of New Jersey, you'll find a member-centric culture built around helping our members and giving back to our community. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career...

  • Customer Service Representative

    4 weeks ago

    Trenton, United States Gemco Full time

    Job DescriptionJob Description******This job will be located in Middlesex, NJ******We are seeking a Customer Service Representative to join our team! You will be responsible for assisting our Sales Team with marketing, advertising, quoting, and selling efforts. Our Customer Service Representatives also establish and maintain systems to enable Sales Reps and...

  • Sr. Credit Officer, Equipment Finance

    2 weeks ago

    Trenton, United States Highland Capital Corporation Full time

    Job Overview The Senior Credit Officer will review and approve commercial lease transactions within prescribed credit authority for the Healthcare segment. Responsibilities include but are not limited to: Primary: Approve commercial credits within prescribed credit authority (Industrial, and Healthcare markets) to support the Healthcare business segment and...

  • Assistant Branch Manager

    4 weeks ago

    Trenton, United States CREDIT UNION OF NJ A FEDERAL CREDIT UNION Full time

    Job DescriptionJob DescriptionWhy Work for UsAt Credit Union of New Jersey, you'll find a member-centric culture built around helping our members and giving back to our community. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career...

  • Patient Access Representative

    4 weeks ago

    Trenton, United States Saintlukeskc Full time

    ****Job Description?**** This position conducts professional patient interviews obtaining demographic, financial, and biographical information. The Patient Access Representative is responsible for understanding insurance terminology, obtaining information to appropriately bill payors, verifying patient insurance eligibility, confirming benefits eligibility,...

  • Client Service Representative

    2 weeks ago

    Trenton, New Jersey, United States Pennsaukenvet Full time

    Client Service Representative - Pennsauken Animal HospitalPennsauken Animal Hospital, located in Pennsauken Township, NJ, is currently seeking a **Client Service Representative** to join their team. This role involves building relationships with clients and their pets, handling various tasks, and providing excellent customer service.The ideal candidate...