Bicycle Sales/Retail- San Mateo, CA

**Bicycle Sales/Retail- San Mateo, CA**

at Specialized San Mateo, CA **ABOUT SPECIALIZED**

*Innovation has guided our every decision since 1974. As more riders of all ages get on the roads, trails, and streets than ever before, were here to do the best work of our lives to push the greatest human powered machine into the future each and every day. Were a team of barrier-breakers, disrupters, and problem solvers. Were committed to building a diverse and inclusive workforce where every teammate can succeed as we inspire riders everywhere.*

*In Company Owned Retail, we strive to be a transformative, inclusive, authentic, rider focused, and collaborative team that creates the best bikes and delivers world class rider care attention. Simply said, we provide quality in our products and to our riders at every interaction and are looking for a teammate to be a part of this growing team. Reach out were here to help you build your career at Specialized.*

**JOB SUMMARY**

A critical member of the team, the Cycling Specialist balances a passion for people and excellence in retail.

A Specialized Cycling Specialist is front line and point person for our store, working directly with riders, both present and remote, as a host, mentor, brand advocate, and customer service ace, to identify and locate the goods, services, and experiences needed to provide solutions quickly and frictionless to keep them riding longer and better. A Cycling Specialist delivers locally authentic interactions that express inclusive, transformative, and ride-focused experiences. The Cycling Specialist delivers exceptional rider service; enhances rider satisfaction; and aids in meeting sales and profitability goals.

**HOW YOULL MAKE A DIFFERENCE**

* Deliver world class rider-service that ensures ongoing sales and high levels of rider satisfaction

* Meeting and making a connection with riders, asking questions, and listening to riders' needs, then giving options and advice on meeting those needs

* Inspiring the rider to buy, celebrating the purchase, and creating a lasting positive impression of the specialist, Specialized, and the purchase process

* Delivering transformative, inclusive, ride-focused, locally authentic, and collaborative experiences for staff and riders alike inside and out, c/o the Specialized Retail Way

* Assist in ensuring that visual merchandising standards are met and maintained, restocking as needed, ensuring product presentation areas remain clean and organized

* General cleanliness standards are set at store opening, maintained throughout the day, and reset at close of business, including light janitorial duty

* Use company literature/resources and available training to stay current on product features

* Regular, dependable attendance and punctuality

**WHAT YOU NEED TO WIN**

* Passion for cycling and the Specialized brand

* A current or former retail employee with 1-3 years of experience preferred

* Excellent communication with the ability to effectively interact with riders and team members

* Must be able to work as business dictates which includes weekends

* Ability to stand for extensive time periods; while occasionally walking, kneeling, or reaching

* Able to lift at least 20 lbs. or more and use proper lifting skills

**TELL ME MORE**

* Industry leading Employee Purchase program

* Long term loan of a current model-year demo bike

* Medical, dental, vision, and life insurance*

* Morning/evening rides with team

**For eligible employees*

*Here at Specialized we believe that bikes have the power to change lives. Our culture is one of passion, striving to break barriers and have a positive impact on the world.*

*We want to increase representation of all races, genders, and body types in the cycling industry and are committed to building a diverse and inclusive workforce where all people thrive. We encourage everyone especially those from marginalized groups to apply to our job postings and help us earn the position as the riders brand of choice. We are always looking for creative, innovative, and passionate people who are eager to contribute to our mission of pedaling the planet forward. Regardless of your qualifications, if you are ready to make a difference, please apply and let us know how you can make an impact at Specialized*

*See what we are up to on* *,* *, and most importantly, our #**.*

**Voluntary Self-Identification**

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely **voluntary**. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Specializeds Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

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A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

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**Voluntary Self-Identification of Disability**

We are a federal contractor or subcontractor required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five years.

Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and not be seen by selecting officials or anyone else involved in making personnel decisions. Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past. For more information about this form or the equal employment obligations of federal contractors under Section 503 of the Rehabilitation Act, visit the U.S. Department of Labors Office of Federal Contract Compliance Programs (OFCCP) website at .

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