Branch Sales Associate

2 weeks ago


Houston, United States Watsco Full time
Job Description

We're excited to announce we are hiring a Branch Sales Counter Associate. Shift is Monday - Friday and some Saturdays occasionally. All new hires will undergo a background check and drug screen prior to the start date. Carrier is an equal opportunity employer.

  • Counter sales- Greet customers, order equipment in computer, track parts for customers and communicate updates to customers.
  • Will assist in our warehouse.
  • Keep the showroom clean and organized.
  • Check new equipment as it arrives, check new equipment for damage, reorder supplies to ensure branch stays stocked.
  • Answer phone, place phone orders, troubleshoot and answer any questions customers may have.
  • Responsible for promoting sales of HVAC replacement components and aftermarket products to our Dealer Network and HVAC Contractors.
  • Provide superior customer service to our customers.
  • Provide counter sales support for our showroom/parts stores.
Requirements
  • High school diploma or equivalent with a minimum of 1 year customer service experience is required.
  • A minimum of 1 year of experience in counter sales or other pertinent HVAC experience, preferred but not required. Will train.
  • Excellent customer service skills.
  • Products are commercial and residential HVAC parts and equipment, therefore, experience working with contractors is desired.
  • Must be comfortable using the computer to look up equipment and cross-reference parts.
  • Will be expected to work overtime if needed.
  • Bilingual is a plus.
  • Ability to work onsite daily.
  • Warehouse experience is a plus.


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