Guest Service

2 months ago

Aurora, United States The Salvation Army USA Western Territory Full time
Description

Job Title: Social Service Guest Service

FLSA Status: Part Time - non-exempt
Reports to:

Schedule: Mon-Fri

Supervises: Corps Officer/ Social Service Coordinator

Rate of Pay: $18/hr

Closing Date: 7/23/2024

Benefits: Standard; Part-Time, Non-Exempt employees are eligible for but not limited to the following:

  • Sick leave benefit - 1 day per month, 12 sick days per year (accrual and availability begins at hire; sick time accrual is pro-rated for part-time hours.)
  • Vacation benefit - 10 vacation days per year, accrued at the rate of .0385 hours for each hour worked, excluding overtime (accrual begins at hire but may not be used until the completion of six months of employment; vacation accrual is pro-rated for part time hours.)
  • Pension Plan (after one year of continuous service) with at least 21 hours worked per week.

Duties and Responsibilities:

  • Greet all visitors in a kind, friendly, and professional manner.
  • Screen and direct all visitors to the building.
  • Answer all incoming calls and make necessary connections.
  • Check voicemail messages daily and follow up/forward as necessary.
  • Actively promote The Salvation Army Aurora Corps programs and opportunities to clients.
  • Learn Wellsky social service software and complete accurate input for Food Pantry clients.
  • Ensure TEFAP form is completed for each social services client.
  • Assist as needed with the EOC (Energy Outreach Colorado) utility program.
  • Assist with administrative support as directed.
  • Performs other duties as required.
  • Help with Stats as directed.

Qualification and Education Requirements:

  • Bilingual Spanish/English preferred.
  • Be supportive of The Salvation Army's mission. Ability to reflect and model the high standards of our organization as one of the world's most distinguished human services charitable organizations.

The Salvation Army Mission Statement

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Acknowledgement of Religious Purposes of The Salvation Army

I have been informed and understand The Salvation Army's religious purpose and status as a church. In my employ, I will not undermine the religious mission or religious purposes of the organization, nor will my professional conduct conflict with, interfere with, or undermine its religious programs or religious purposes.

Physical Requirements: (Edit as applicable)

Ability to walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis. Ability to grasp, push, pull, and reach overhead. Ability to operate telephone. Ability to lift to 25 pounds. Ability to access and produce information from the computer. Ability to understand written information. Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A request to modify or adjust these requirements may be made to your supervisor and HR. The Salvation Army would attempt to satisfy requests if the accommodation needed is reasonable and presents no undue hardship.

Statement of Confidentiality:

The Front Desk Receptionist occupies a position of trust and is expected to maintain confidentiality and exhibit loyalty to The Salvation Army and the staff of the Intermountain Division in all job-related matters.

Employment at Will

Employees of The Salvation Army are considered employees at will. This means that the employment arrangement between the employee and The Salvation Army may be terminated by the employee or by The Salvation Army at any time with or without cause. No Salvation Army representative may change the at will employment relationship through oral or written promises.

Qualifications
Experience Bilingual Spanish/English preferred. (required)

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

  • Guest Services Coordinator

    1 week ago

    Aurora, Colorado, United States Aurora Inn Hotel and Event Center Full time

    Job Title: Guest Services CoordinatorWe are seeking a committed Guest Services Coordinator to enhance our hospitality experience. If you have a passion for assisting visitors and delivering outstanding service, this role is ideal for you.Key Responsibilities:Facilitate guest check-ins and room assignmentsManage telephone and online booking inquiriesAttend to...

  • Guest Service Expert>

    3 months ago

    Aurora, United States Smashburger Full time

    Smashburger - 23890 E Smoky Hill Rd #240 [Food Service / Crew Member / Team Member] As a Guest Service Expert at Smashburger, you'll: Ensure each guest receives Gold Standard service; Be knowledgeable of all menu items and be able to make suggestions and answer questions; Process POS transactions and accurately follow cash handling procedures; Personalize...

  • Guest Service Expert>

    3 months ago

    Aurora, United States Smashburger Full time

    Smashburger - 2630 S Parker Rd [Food Service / Crew Member / Team Member] As a Guest Service Expert at Smashburger, you'll: Ensure each guest receives Gold Standard service; Be knowledgeable of all menu items and be able to make suggestions and answer questions; Process POS transactions and accurately follow cash handling procedures; Personalize food...

  • Guest Service Expert

    22 hours ago

    Aurora, Colorado, United States Marriott International, Inc Full time

    Job SummaryWe are seeking a skilled Guest Service Expert to join our team at Marriott International, Inc. As a Guest Service Expert, you will be responsible for delivering exceptional customer experiences and ensuring that our guests have a memorable and unique experience.Key ResponsibilitiesProvide exceptional customer service and ensure that guests have a...

  • Guest Service Expert

    5 days ago

    Aurora, United States Marriott International Inc Full time

    Additional Information Server, Pay: $14.27/hourJob Number 24159444Job Category Food and Beverage & CulinaryLocation Gaylord Rockies Resort & Convention Center, 6700 North Gaylord Rockies Boulevard, Aurora, Colorado, United States VIEW ON MAPSchedule Part-TimeLocated Remotely? NRelocation? NPosition Type Non-Management POSITION SUMMARY Our jobs aren’t just...

  • Guest Service Expert

    4 weeks ago

    Aurora, United States Marriott International Inc Full time

    Job DescriptionPOSITION SUMMARY Our jobs aren't just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique - with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests...

  • Guest Service Expert

    6 days ago

    Aurora, United States Marriott International, Inc Full time

    Additional Information Server, Pay: $14.27/hourJob Number 24159444Job Category Food and Beverage & CulinaryLocation Gaylord Rockies Resort & Convention Center, 6700 North Gaylord Rockies Boulevard, Aurora, Colorado, United States VIEW ON MAPSchedule Part-TimeLocated Remotely? NRelocation? NPosition Type Non-Management POSITION SUMMARY   Our jobs aren’t...

  • Guest Service Expert

    2 hours ago

    Aurora, United States Marriott Full time

    Additional Information Server Job Number 24151920 Job Category Food and Beverage & Culinary Location Gaylord Rockies Resort & Convention Center, 6700 North Gaylord Rockies Boulevard, Aurora, Colorado, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Our jobs aren't just about putting...

  • Guest Service Representative

    2 months ago

    Aurora, United States Hyatt House Aurora Full time

    Job DescriptionJob DescriptionGuest Services / Front Desk RepresentativeOur Culture: We are a highly entrepreneurial company limited only by our imagination. Diversity and teamwork are major aspects of our culture. Our property associates are a highly team-focused group bringing out the uniqueness of each associate to provide great products and services....

  • Guest Service Representative

    2 weeks ago

    Aurora, United States The Benson Hotel & Faculty Club Full time

    The growth and success of our company is driven by the participation, commitment, and performance of our team members. Achieving high levels of Client, Guest and Employee Satisfaction is a challenging task requiring qualified and enthusiastic people in a wide variety of positions. We seek qualified candidates who share our vision, values, and desire for...

  • Guest Service Representative

    1 month ago

    Aurora, United States The Benson Hotel & Faculty Club Full time

    Job DescriptionJob DescriptionThe growth and success of our company is driven by the participation, commitment, and performance of our team members. Achieving high levels of Client, Guest and Employee Satisfaction is a challenging task requiring qualified and enthusiastic people in a wide variety of positions. We seek qualified candidates who share our...

  • Guest Service Expert

    4 weeks ago

    Aurora, United States Marriott International Inc Full time

    Additional Information Server, Pay: $14.27/hour, Free Meal and Parking Job Number 24140987 Job Category Food and Beverage & Culinary Location Gaylord Rockies Resort & Convention Center, 6700 North Gaylord Rockies Boulevard, Aurora, Colorado, United States VIEW ON MAP Schedule Part-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION...

  • Guest Service Expert

    2 weeks ago

    Aurora, United States Marriott International Inc Full time

    Additional Information Server Job Number 24151920 Job Category Food and Beverage & Culinary Location Gaylord Rockies Resort & Convention Center, 6700 North Gaylord Rockies Boulevard, Aurora, Colorado, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Our jobs arent just about putting...

  • Guest Service Expert

    3 days ago

    Aurora, United States Marriott International Inc Full time

    Additional Information Server, Pay: $14.27/hour Job Number 24159444 Job Category Food and Beverage & Culinary Location Gaylord Rockies Resort & Convention Center, 6700 North Gaylord Rockies Boulevard, Aurora, Colorado, United States VIEW ON MAP Schedule Part-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Our jobs arent...

  • Guest Service Expert

    2 months ago

    Aurora, Colorado, United States Marriott International Full time

    Additional Information Part time, Server Old Hickory Steakhouse, Pay: $14.27/hour, Free Parking, Free MealJob Number Job Category Food and Beverage & CulinaryLocation Gaylord Rockies Resort & Convention Center, 6700 North Gaylord Rockies Boulevard, Aurora, Colorado, United States VIEW ON MAP Schedule Part-TimeLocated Remotely? NRelocation? NPosition Type...

  • Guest Service Expert

    6 days ago

    Aurora, United States Marriott International, Inc Full time

    Additional Information Server, Pay: $14.27/hourJob Number 24159444Job Category Food and Beverage & CulinaryLocation Gaylord Rockies Resort & Convention Center, 6700 North Gaylord Rockies Boulevard, Aurora, Colorado, United States VIEW ON MAPSchedule Part-TimeLocated Remotely? NRelocation? NPosition Type Non-Management POSITION SUMMARY   Our jobs aren’t...

  • Guest Service Expert

    5 days ago

    Aurora, United States Marriott International, Inc Full time

    Additional Information Server, Pay: $14.27/hourJob Number 24159444Job Category Food and Beverage & CulinaryLocation Gaylord Rockies Resort & Convention Center, 6700 North Gaylord Rockies Boulevard, Aurora, Colorado, United States VIEW ON MAPSchedule Part-TimeLocated Remotely? NRelocation? NPosition Type Non-Management POSITION SUMMARY   Our jobs aren’t...

  • Guest Services Representative

    2 months ago

    Aurora, United States InTown Suites Full time

    *Make a note of the home email address and the password that you use to complete your employment application. Should we contact you for this position, you must be able to receive emails at this home email address.* Position Summary: The Guest Services Representative will assist the guests efficiently, courteously, and professionally in all front office...

  • Guest Service Expert

    13 hours ago

    Aurora, Colorado, United States Marriott International, Inc Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Guest Service Expert to join our team at Marriott International, Inc. As a key member of our hospitality team, you will be responsible for delivering exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesProvide personalized service to...

  • Guest Service Representative

    4 months ago

    Aurora, United States Nothing Bundt Cakes Full time

    At Nothing Bundt Cakes , we refer to our guest services representatives as Joy Creators ! A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You’ll get to play party planner by helping guests order the right cake for their celebrations and making sure their orders go off without a hitch....