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Customer Service Representative II
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Customer Service Representative II
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houston, United States LHH Full timeJob Title: Customer Service Representative IILocation: Houston, TX (Hybrid)Hours: Monday to Friday, 9:00am – 6:00pm (with flexibility as needed)Work Type: 12 month contract with possibility of extension and/or conversion.Job Summary:We are seeking a detail-oriented and customer-focused Customer Service Representative II to join our team located in Houston,...
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Customer Service Representative II
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Houston, Texas, United States CEVA Full timeJob Summary: We are seeking a highly skilled Customer Service Representative II to join our team at CEVA Logistics. As a key member of our global supply chain solutions team, you will be responsible for providing exceptional customer service and ensuring the smooth execution of our logistics operations.Key Responsibilities:Oversee customer freight through...
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Customer Service Representative II
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Houston, United States LHH Recruitment Solutions Full timeJob DescriptionJob DescriptionJob Title: Customer Service Representative IILocation: Houston, TX (Hybrid)Hours: Monday to Friday, 9:00am – 6:00pm (with flexibility as needed)Work Type: 12 month contract with possibility of extension and/or conversion.Job Summary:We are seeking a detail-oriented and customer-focused Customer Service Representative II to...
Customer Service Representative II
2 months ago
Location: Houston Tx, US Customer Service Representative II CEVA Logistics provides global supply chain solutions to connect people, products and providers all around the world. Present in 170 countries and with more than 110,000 employees spread over 1,300 sites, we are well on our way to achieving our vision: to be a Top 5 global 3PL. We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement. YOUR ROLE Are you known for providing impeccable service? Are you passionate about managing transportation of goods and meeting the needs of high volume accounts? If so, we have an opportunity that would allow you to work with clients to establish detailed profiles and procedures that best serve their export process. WHAT ARE YOU GOING TO DO? Oversee customer’s freight through tracing and tracking. Maintain contact with the airlines, trucking companies and any agents that will be handling the freight to ensure shipper and consignees are aware of any problems. Ensure service completion and provide proof of delivery. Manage customer support by responding to and handling all daily customer service requests. Notify customers of any delays in shipping and dispatching points. Prepare and assist with quotes for customers. Perform various data management tasks - enter shipment data in system; prepare rates and invoice House Air Way Bills; run sales reports, maintain and file reports. Process pick-up requests and enter data in the system. WHAT ARE WE LOOKING FOR? Education and Experience: High School Diploma or GED; Two to three years related experience. Two to four years industry experience, preferred. Skills: Intermediate proficiency in Microsoft Office, internet, web-based and job specific software applications. Accurate typing skills and/or data entry skills. Ability to add, subtract, multiply and divide using units of U.S. currency, weight, volume and distance measurements. Characteristics: Ability to read and interpret documents and write routine correspondence. Responds promptly and professionally to customer needs. Gathers and analyzes information skillfully. WHAT DO WE HAVE TO OFFER? With a genuine culture of recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package with a focus on your wellbeing. This includes competitive Paid Time Off, 401(k), health insurance and an employee benefits platform that offers discounts on gym memberships and a diverse range of retail, travel, car and hospitality brands, including important offerings like pet insurance. We are a team in every sense, and we support each other and work collaboratively to achieve our goals together. ABOUT TOMORROW We value your professional and personal growth. That’s why we share plenty of career opportunities for you to thrive within CEVA. This role can be the first step on your career path with us. You can stay in the same job family, find a new family to grow in (an almost limitless number of options) or find your own path. Join CEVA for a challenging and rewarding career. CEVA Logistics is proud to be an equal opportunity work place and an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic. Please note: Legitimate CEVA Logistics recruitment processes include communication with candidates through recognized professional networks, such as LinkedIn or via an official company email address: firstname.lastname@cevalogistics.com. Information provided is true and accurate. False statements or information will result in the application voided. #J-18808-Ljbffr