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Pharmacy Operations Manager Infusion Services
2 months ago
Job Description
General Summary
Under limited supervision, supervises and manages the daily operations and pharmacy personnel of the Home Infusion Pharmacy Services. Assists in developing and implementing department-specific goals and objectives to ensure efficiency and effectiveness of Home Infusion Operations. Assists in implementing goals and objectives as they apply to the mission of the system pharmacy enterprise for quality pharmaceutical care services.
Principal Responsibilities and Tasks
Manages daily operations of Home Infusion Pharmacists and Pharmacy Technicians with respect to the goals and objectives of Home Infusion Services in collaboration with the Director of Home Infusion Services and in accordance with generally accepted pharmacy practice.
Reviews department performance, effects changes in collaboration with the Director of Home Infusion Services to improve services provided and ensures compliance with regulatory requirements. Participates actively in the development, planning and execution of goals and objectives of the department. Leads planning and implementation of new departmental programmatic or technological initiatives.
Performs various leadership, administrative, and managerial duties, as follows: Acts in accordance with the mission, vision, and values of the department and pharmacy system enterprise. Maintains established departmental, state, federal and local laws, policies and procedures and generally accepted pharmacy practices.
Coordinates and participates in the preparation of sterile admixtures, dispenses all pharmaceutical and related supplies in accordance with federal, state and local laws and standards of practice which govern the pharmacy profession.
Interprets and enforces established department policies, procedures and objectives, performance improvement program initiatives, safety, environmental, and infection control.
Attends meetings as required by department leadership. Participates on various committees representing the department and operations as needed.
Communicates with nursing and medical staff concerning prescriptions, orders, drug and pharmaceutical detail, patient reactions, errors, complaints, and various related information in order to provide optimal patient care.
Develops, recommends and manages cost-effective drug purchasing programs consistent with approved classes of trade.
Assumes administrative responsibility for the department policy and procedure manual. Works with administrative assistant to ensure completeness, accuracy, relevance, and distribution of manual and policies.
Obtain additional pharmacy licenses to meet out of state licensing requirements based on business needs.
Qualifications:
Education:
Licensure by the Maryland State Board of Pharmacy is required. Masters, doctorate or doctor of Pharmacy or Pharmaceutical Science degree from a college or university accredited by the American Association of Colleges of Pharmacy is required.
Experience:
Minimum of three (3) years clinical pharmacist experience is required. Minimum of two (2) years supervisory/managerial practice experience is preferred.
Licensure/Certifications:
Licensure by the Maryland State Board of Pharmacy is required.
Preferred:
Completion of a heath-system pharmacy administration and leadership residency program accredited by the American Society of Hospital Pharmacists. Experience in outpatient and/or home infusion pharmacy setting(s).
Knowledge, Skills and Abilities:
Knowledge of generally accepted pharmacy principles, practices, and procedures; mathematics and statistics, chemistry and personal computer/ patient/drug information systems.
Knowledge of health care management, administrative and operational principles and practices, including the Joint Commission regulations and laws pertaining to use and dispensing of medications and related devices within the home setting.
Demonstrated effectiveness in ability to supervise, monitor daily work activities, evaluate, train and motivate the performance of staff.
Highly effective written and verbal communication skills are necessary to work with clinical, upper management, administrative and other personnel from multiple Medical System departments and supervise staff.
Ability to stand for extended periods of time while performing pharmacy service duties. Occasional lifting of supplies and equipment may be required.
Patient Safety:
Ensures patient safety in the performance of job functions and through participation in hospital, department or unit patient safety initiatives.
Takes action to correct observed risks to patient safety.
Reports adverse events and near misses to appropriate management authority.
Identifies possible risks in processes, procedures, devices and communicates the same to those in charge.
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