Library Assistant

3 weeks ago

Queen Creek, United States Maricopa County Full time

Posting Date

08/22/24

Application Deadline

08/25/24

Pay Range

$17.50 hourly

This position is part-time at 19.50 hours per week and is eligible for overtime compensation for all hours worked over 40 in the designated workweek.

Job Type

Unclassified

Department

Library District

About the Position

Do you enjoy sharing knowledge and pride yourself on your excellent customer service skills? Join our dynamic team of library professionals dedicated to serving a growing community

As a part-time Library Assistant for our Queen Creek Library, you will provide routine customer service, service routing, and clerical work for the library. Your role will be essential in guiding our customers to explore and use our library services.

About Us

Do you want to champion the freedom to read and access information?

At the Maricopa County Library District, we are continuously working to support the changing need of our diverse and connected community for all of Maricopa County. Our mission is to provide access to technology, digital services, and information to improve the quality of life for our residents.

Choose a job with a purpose. Choose the Maricopa County Library District.

Proud to Offer

  • Work with a greater purpose

  • Opportunities for growth and development within Maricopa County

  • Exceptional work-life balance

  • Ability to gain experience in a library setting

  • Learn more at Work With Us | Maricopa County, AZ

We Require

  • Two years of customer service experience

  • High school diploma or GED

  • Post-secondary education may substitute for the required experience on a year-for-year basis.

We Also Value

  • Associate's degree or higher in Library Science, English, Liberal Arts, or a related field

  • Experience with library-related automation systems, such as Polaris ILS

  • Experience with information retrieval from library-related databases

  • Experience working or volunteering in a public library

  • Experience assisting customers with online account payments and account management

  • Bilingual skills in Spanish and English

Job Contributions

  • Issue, verify, and renew library cards and inform customers of their account status

  • Resolve customer concerns by phone, in person, or e-mail and refer escalated customer concerns to appropriate staff members or supervisors

  • Assist customers with the self-service payment kiosk and answer reference questions

  • Process library materials for shelving and routing and assist with maintenance and display of the collection

  • Light cleaning duties, such as dusting, straightening, and bathroom tidying

  • Initiate search for materials claimed as "returned"

Working Conditions

  • Library environment requiring evening and weekend availability

  • Ability to cover shifts at nearby library branches

  • Ability lift up to 20 pounds floor-to-waist; lift up to 5 pounds waist-to-shoulder, lift 1 pound shoulder-to-overhead, carry up to 10 pounds a distance of up to 50 feet, and push/pull up to 50 pounds a distance of 100 feet

Selection Procedure

  • Only the most qualified candidates will be considered

  • Consideration will only be given to candidates who submit online applications

  • Candidates will be contacted primarily through email and their Workday online application profile

  • Must pass a pre-employment background and/or fingerprint investigation as required by statute or policy, including drug and alcohol testing requirements for positions designated as safety-sensitive

Maricopa County is an equal opportunity employer.

Apply Now

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