Senior / Principal Process Improvement Engineer

3 weeks ago


Minneapolis, United States CareerBuilder Full time

Job Description

Job Description

Title: Senior / Principal Process Improvement Engineer
Rate: $60/hr - $70/hr
Location: Minneapolis, MN (Hybrid) needs to have the ability to be onsite 1-2 days a week
Contract Term: until end of 2023

Must be authorized to work in the US
No Visa Sponsorships

Under limited supervision, is responsible for understanding, re-engineering and designing business processes. Individuals in this role are project leaders, and change agents. They will be responsible for delivering productivity gains to the organization as well as improving the companys ability to meet customers expectations. Lead and/or work with project teams, Service Owners, customers, stakeholders and senior management to identify and define business problems and opportunities. This position will lead process improvement projects of high complexity, have excellent verbal and written presentation and communication skills, have strong executive presence, and support a culture of continuous process improvement.
Responsible for assigned operations, and for managing work standards, identifying cost savings, and other special engineering projects to drive cost efficiency and operational improvements
Act as a liaison with other segments of client's and customers to improve operational coordination and standardization
End-to-end business process activities reviewing, creating, controlling, and improving business processes
Partner with Service Owners to define road-maps and solution recommendations that are based on industry best practice, user feedback, and common sense
Partner with Service Owners to ensure shared understanding of global process blueprint and global solutions and establish clear documentation outlining gaps and impact to local teams
Assist leadership in developing cost/benefit analysis and high-level plans to implement process and solution improvements
Provide analysis for identifying requirements and testing efforts for process improvement projects
Consult Service Owners to develop methods to measure processes to identify risks and opportunities for improvement
Improve processes by studying process flowcharts, recommending modifications in workflow and work procedures
Assist in communication and training to enable process change
Required Qualifications:
Bachelors degree or equivalent experience; degree preferred in Industrial Engineering, Systems Engineering or

Engineering/Mathematics
4+ years of experience with documenting processes, process mapping, creating and deploying process documentation standards, and process documentation governance procedures
Intermediate or higher level of proficiency with Microsoft Excel, Visio and PowerPoint
Intermediate or higher level of proficiency in ITIL and IT delivery best practices
Basic or higher level of proficiency with ServiceNow
Preferred Qualifications:
Experience in Agile SAFe practices
Experience in process improvements frameworks such as Six Sigma
Experience managing multiple, simultaneous projects
Experience with data mining methods, and optimization techniques
Experience as a change agent with demonstrated transformations in the process engineering domain
Excellent communication, time/project management, problem solving, organizational, and analytical skills

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