Remote Unified Communications Support Engineer
3 weeks ago
Job Summary:
The Unified Communication Support Engineer will be responsible for identifying and resolving complex telephone, video and other associated technology issues. The ideal candidate will have 5 years of experience performing break/fix, moves, adds, and changes for telephone equipment, 5 years of experience supporting Cisco Call Manager, and 5 years of experience supporting Webex Solutions. Additionally, the candidate should be experienced using an automated ticketing system. This position is fully remote in the United States and a direct hire opportunity.
Responsibilities:
Provide technical support to clients remotely to 600+ Customers.
Diagnose and troubleshoot audio issues, call routing issues, and contact center flows
Troubleshooting Webex Issues, Cisco Call Manager with high volume customers
Properly escalate unresolved issues to appropriate internal teams
5 years of experience performing break/fix, moves, adds, and changes for Unified Communications equipment.
5 years of experience supporting Cisco Call Manager
2 years of experience using an automated ticketing system.
Strong experience in IPT/VOIP
Webex Contact Center
Experience at an MSP or supporting high volume customer
-
Associate Product Manager
4 weeks ago
New York, United States Unified Full timeJob DescriptionJob DescriptionJob Description SummaryWe are looking for an Associate Product Manager to join the Product Management team. This person will assist our team to create new products and features as well as updates and enhancements to existing products, from the idea stage to initial scoping, build out, and launch. Main responsibilities include...
-
Support Engineer
2 days ago
New York, United States DiNi Communications, Inc. Full timeDiNi Communications, Inc. is seeking a dedicated Junior Support Engineer to manage our Client's extensive video management system, which includes over 65,000 cameras. This role requires interaction with various system management teams and customers to support over 650 servers, 28,000 cameras, and 4,000 users. The ideal candidate will be comfortable...
-
Software Engineer Level II
4 weeks ago
New York, United States Unified Full timeJob DescriptionJob DescriptionJob DescriptionWe are looking for a software engineer with a demonstrated track record of developing and maintaining production services, innovative thinking, and technical excellence. This role will be a mixture of technical design, individual contribution, and thorough testing.Essential Duties and ResponsibilitiesServes as the...
-
Technical Support Engineer
4 weeks ago
New Hope, United States Vantage Labs Full timeVoIP Technical Support Engineer Position Overview: As a VoIP Technical Support Engineer at Vantage Unified Communications, you will serve as a versatile technical resource responsible for providing comprehensive support to our customers, partners, and internal team. This role encompasses a wide range of tasks, including (but not limited to); services...
-
Customer Support Engineer
4 weeks ago
New York, United States Baxter Full time**Customer Support Engineer (Remote)** **Req #** 22122030 **Location** Skaneateles Falls, New York, United States **Job Category** Technical Services **Date posted** 01/27/2022 Hillrom and Baxter have united, creating one of the worlds leading medical products companies. We are committed to our shared vision to transform healthcare. We're building on the...
-
Technical Support Engineer
4 weeks ago
New Hope, United States Vantage Full timeVoIP Technical Support EngineerPosition Overview: As a VoIP Technical Support Engineer at Vantage Unified Communications, you will serve as a versatile technical resource responsible for providing comprehensive support to our customers, partners, and internal team. This role encompasses a wide range of tasks, including (but not limited to); services...
-
VoIP Technical Support Engineer
2 days ago
New Hope, United States Vantage Full timeVoIP Technical Support EngineerPosition Overview: As a VoIP Technical Support Engineer at Vantage Unified Communications, you will serve as a versatile technical resource responsible for providing comprehensive support to our customers, partners, and internal team. This role encompasses a wide range of tasks, including (but not limited to); services...
-
REMOTE - Transportation Engineer
3 days ago
New York, United States LVI Associates Full timeAre you a transportation engineering professional with a background in working with the Illinois Department of Transportation (IDOT)? Were seeking a talented individual to join our team in a remote capacity, bringing expertise in transportation engineering and a deep understanding of IDOT procedures and standards. Responsibilities: Provide technical...
-
Desktop Support Engineer
7 days ago
New York, United States Tata Consultancy Services Full timeRole - Desktop Support L3 Engineer Must have Skills :- 10+ Years of experience in Desktop Support Engineer. Tier 3 (L3) IT infra support is the final line of support and comprises a technical team that deals with technical problems. Troubleshooting, configuration, database administration, and repair for server, network, infrastructure, Data Center, email,...
-
Systems Engineer III
3 weeks ago
New York, United States Tandym group Full timeA Telecommunications organization is currently seeking a new Systems Engineer III for a promising Remote opportunity with their growing staff. In this role, the Systems Engineer III (Remote) will be responsible for assisting design, development, and implementation of enterprise-wide Operations Support Systems (OSS) applications and their associated operating...
-
Developer Experience Engineer for Inference
3 days ago
New York, United States Hugging Face Full timeJob DescriptionJob DescriptionHere at Hugging Face, we’re on a journey to advance good Machine Learning and make it more accessible. Along the way, we contribute to the development of technology for the better.We have built the fastest-growing, open-source, library of pre-trained models in the world. With more than 1 Million+ models and 320K+ stars on...
-
Remote Backend Engineer
12 hours ago
New York, New York, United States Cata Labs Full timeAbout the jobJoin the pioneering team at Catalyst where we build at the forefront of blockchain innovation, and are committed to revolutionizing decentralized systems. We are currently seeking a skilled Web3 Backend Engineer to contribute to the upgrade and maintenance of a multi-chain EVM indexer and REST API. If you're passionate about blockchain...
-
Remote Support Agent
3 days ago
New York, United States Serenity Trails Travel Co Full timeJob Title: Remote Support Agent Job Type: Part-Time/Full-Time Available Company Overview: At Serenity Trails Travel Co, we specialize in providing comprehensive travel solutions tailored to meet the unique needs of corporate clients. As a leading travel agency, we are committed to delivering exceptional service and ensuring seamless travel experiences for...
-
Japanese Bilingual PC Technical Support Engineer
8 hours ago
New York, United States Actus Consulting Group Full timeJob DescriptionJob DescriptionJapanese IT company seeks a PC Technical Support Engineer.1. Location: NYC or Remote2. Working hours: Mon. – Friday 9:00 am – 5:00 pm3. Required experience/knowledge- 3+ years of experience in PC technical support.
-
Support Engineer
2 days ago
New York, United States HonorVet Technologies Full timeJob Title: Technical Support EngineerLocation: New York City: Manhattan, Brooklyn, Queens, The Bronx, and Staten Island. We are seeking to fulfill a vacant role for a Junior Support Engineer. Kindly review the job description below for this position and provide us with potential candidates for review. DiNi Communications, Inc. is seeking a dedicated Junior...
-
New York, United States The Cypress Group Full timeJob DescriptionJob DescriptionOur client is a leading financial services organization headquartered in New York City with additional offices around the globe. They are currently looking for several IT Desktop Support Engineers to assist front and back office staff across various business units.Qualified candidates will have at least 1+ year of professional...
-
Desktop Support Engineer
1 month ago
New York, United States Forhyre Full timeJob DescriptionJob DescriptionWe are looking for a Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems.If you’re computer-savvy and enjoy supporting end users, we’d like to meet you. To succeed in this role, you should have a problem-solving attitude along...
-
IAM Engineer
5 days ago
New York, United States Lorven technologies Full timeJob DescriptionJob DescriptionJob Title: IAM Engineer Job Location: Brooklyn, NY (Remote Position) Duration: 12 Months ContractJob Description:Position Duties:Provide support for EDS eDirectory and Identity Management servers.Work on patching, upgrading, and building servers.Work with Microfocus support backline on outages and other problems.Participate in...
-
Remote Software Engineer
3 days ago
New York, United States Turnblock.io Full timeJob DescriptionJob DescriptionSoftware Engineer Blockchain FocusOur client is on crypto’s cutting-edge technology, and we’re looking for the right engineers to join them. This is a remote position for any US candidate.Our client's Blockchain Distribution Network (BDN) allows DeFi (Decentralized Finance) traders to make better trades by being better...
-
System Engineer
5 days ago
New York, United States Franklin Templeton Investments Full timeProvide on-site technical support and customer service for the New York, NY office. Serve as the first point of contact for customers seeking technical assistance over the phone, email, in person or other methods. Perform in person and remote trouble Support, Technical Support, Engineer, Microsoft, Technician, Technology, Investment