Director of IT Applications
1 month ago
The IT Corporate and Technology Applications organization is accountable for all corporate facing systems, including Human Resources, Finance, Legal, Communications, Supply Chain and other corporate technology systems. This organization also supports all Enterprise Technology Systems including MuleSoft API integration technology, Data Lake and ingestion technology, and other enterprise technology capabilities.
** Relocation assistance is provided for this opportunity. **
About the Role:
In this role you will ensure strong collaborative communication with IT teams, stakeholders, and vendor partners. You will foster a collaborative environment to drive quality implementations, system stability, and security. A key focus of this role will be leading practices and quality improvement for both projects and applications support.
Your responsibilities may include, but are not limited to:
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Development of people and positive teaming
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Ownership of functional domain technology roadmap, in partnership with the other IT towers
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Active management of the software development life cycle
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Efficient and effective support for software applications and toolsets
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Prepare up-to-date, rolling resource plans in alignment with projects pipeline
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Deliver projects on time and on budget
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Ensure adherence to Service Level Agreements by service providers and internal team
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Leadership during Major Business Interruptions and Priority 1 ticket resolution & advance customer satisfaction scores (business partners and end users)
Minimum Qualifications:
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Bachelor's degree or equivalent experience
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10+ years of experience in IT application technology management and/or equivalent plan/build/run
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5+ years of leadership experience
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5+ years of experience in technical program management including successful oversight of large, complex projects or programs that cross multiple IT domains inclusive of agile product delivery
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5+ years of experience or exposure with corporate business functions and corresponding technologies Finance, Supply Chain, Legal, Communications, etc.
Preferred Qualifications:
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Regulated utility experience
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Experience utilizing the following enterprise technologies Data Lake, API Intergration, Workday, SAP, or equivalent HR and finance technologies
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ITIL and PMP and/or Agile certification
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