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Restaurant Server Full Time

2 months ago


Pittsburgh, United States Marcus Hotels Full time

** Restaurant Server Full Time**

****

**Restaurant Server**

**Kimpton Hotels & Restaurants**

Provide guests with quality customer service by demonstrating excellent knowledge of all menu items. Serve food and beverages to guests in a punctual, courteous, efficient and accurate manner. You'll act as an advocate for the restaurant, be a creator of ridiculously personal experiences, and develop relationships with guests that will compel them to return.

**Some of your responsibilities include:**

* Provide support and assistance when possible to your team while keeping all areas clean, dry and safe for your coworkers.

* Greet and welcome our guests and promptly attend to tables.

* Receive and take guest orders, process in POS system quickly and accurately.

* Prepare and serve meal accompaniments to guests.

* Learn and maintain product knowledge of the food, wine, and beverage menu(s), as well as general restaurant knowledge.

* Ensure that guests have an enjoyable and memorable experience, if there are any complaints relay them to management.

* Perform sidework.

* Open bottled wine for guests (wine service).

* Perform setup and breakdown of various stations (i.e. deli, dessert, coffee, espresso).

* Assist with setting and bussing tables, taking to-go orders, seating guests, and answering phones as needed.

* Attend all company and restaurant required trainings and meetings.

* Maintain constant communication with support staff and management.

* We all wear multiple hats here at Kimpton. You may need to take on responsibilities outside of this job post, as we all do.

**What You Bring**

* 1 year of experience in a similar or supportive role is preferred.

* Food Handler and Alcohol Awareness Certifications (if applicable).

* Able to prioritize multiple tasks in a dynamic environment.

* Able to learn, retain, and present product, menu, and allergy information to guests.

* Knowledge of or ability to learn the restaurant POS system is required.

* Must be able to calculate the accurate bill amount and use proper credit card and money handling skills.

* Excellent communication and presentation skills.

* Passion for crafting and personalizing guest experiences.

* Highly motivated and flexible with the ability to take initiative.

* Flexible schedule, able to work evenings, weekends, and holidays when needed.

**Be Yourself. Lead Yourself. Make it Count.**

**We are people pleasing people.**

**We are an Equal Opportunity Employer.**