Patient Service Representative

2 weeks ago


Medford, United States A First Choice Staffing Service Full time

Looking for someone with 2 years of previous on-the-job medical office experience and skills to work full-time in a medical office. The patient service representative (PSR) greets patients in a friendly and courteous manner, answer telephones, schedule appointments, and perform other overall general Access call center duties.EPIC is a plus, but not required.

Duties:

  • Checking in/out patients
  • Greet patients
  • Collect co-pays
  • Handle multiple tasks at a fast pace
  • Verify patient insurance and information into the computer
  • Scan medical cards and information into EMR
  • Some insurance verifications
  • Phones
  • Confirming appointments
  • Taking detailed messages
  • Routing calls to different departments
  • Other clerical duties as needed.

Must be able to pass criminal background checks, drug screen and current reference checks. Must be at least 18 to apply.

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