NOC Technician

3 weeks ago

Austin, United States KC Installation, LLC Full time
Job DescriptionJob Description

Job description

Shift/Schedule

  • 4 days a week – 10 hour shifts ( 4x10s)
  • WED to SAT - 5:30 AM to 4:00 PM
  • SUN to WED 9:30 PM to 8:00 AM

Position Overview

  • The Enterprise NOC team is reacting to tickets for alarms versus calls
  • Infrastructure focused – monitoring core and edge devices
  • Monitoring maintenance window work
  • Multiple customers
  • Working on core and access layer
  • Juniper MXs & QFXs, Cisco 9k, and Alcatels.

Target Skill Set/Experience

  • Any experience in an operations center
  • Can handle the stress level of working an outage
  • Important to have good communication skills – proper grammar – will be required to send internal team and external emails/updates
  • Interest in networking
  • CCNA is great
  • Troubleshooting and technical skills

Job Types: Full-time, Contract, Temp-to-hire

Pay: $25.00 - $27.00 per hour

Expected hours: 40 per week

Benefits:

 

  • 401(k)
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Vision insurance

 

Schedule:

 

  • Day shift
  • Night shift

 

Work Location: In person

Company DescriptionAbout KCI:
As a professional service-based partnership, we offer reliability, expertise, and peace of mind for all your network infrastructure management needs. As a resource partner our clients can trust, we offer Legacy Network Care and Support, Professional Network Optimization, Transformation and Deployment Services, and Technical Staffing Resources for Telecommunications Service Providers and OEMs.Company DescriptionAbout KCI:\r
As a professional service-based partnership, we offer reliability, expertise, and peace of mind for all your network infrastructure management needs. As a resource partner our clients can trust, we offer Legacy Network Care and Support, Professional Network Optimization, Transformation and Deployment Services, and Technical Staffing Resources for Telecommunications Service Providers and OEMs.

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