Front Desk Coordinator

3 weeks ago

Gettysburg, United States Pennsylvania Cancer Specialists and Research Institute Full time

Our caring and educated staff remains dedicated to providing insightful, compassionate care to all of our patients. We understand that every person is unique and we strive to ensure that our patients achieve not only the best possible outcome for their cancer treatment, but also the highest quality care and service during and after treatment. With Medical Oncology, Radiation Oncology, Diagnostic Imaging, as well as an onsite laboratory and pharmacy, we truly offer complete cancer care, under one roof.

Why Join Us? We are looking for talented and highly-motivated individuals who demonstrate a natural desire to support the meaningful work of community oncologists and the patients we serve.

Job Description:

Overall responsibilities include but are not limited to:

Scheduling

  • Monitor telephone statistics daily and intervene as needed to meet standards.
  • Meet patient needs through a variety of methods including but not limited to
    a. Answer incoming phone calls and make outbound phone calls
    b. Gathering information to route appropriately.
  • Maintains or initiates faxes.
  • Maintain desk and/or clinic supplies.
  • Sort and distribute mail.
  • Contribute to the smooth operation of practice.
  • Check out patients and print after visit summaries.
  • Schedule appointments via phone, in person or via electronic correspondence.
  • Schedule follow up appointments.
  • Coordinate appointments for patients in other clinics.
  • Coordinate Lab and Radiology appointments.
  • Cancel and reschedule appointments.
  • Manage electronic worklists.
  • Collect patient photographs, document signatures and insurance card scans.
  • Update and verify primary care and referring providers.
  • Evaluate referrals and link to appropriate upcoming appointments.
  • Promote and assist patients.
  • Verify and update patient demographics.
  • Obtain and prep New Patient charts prior to arrival.
  • Research hospital systems for correct patient documentation.
    (Labs, Imaging, Pathology, etc.)
Patient Care
  • Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
  • Hear and direct complaints to Management from patients or the public.
  • Provide information about establishment, such as location of departments or offices, employees within the organization, or services provided.
Medical Records
  • File and maintain records.
  • Transmit information or documents to customers, using computer, mail, or facsimile machine.
  • Collect, sort, distribute, or prepare mail, messages, or courier deliveries.
  • Observing, receiving, and otherwise obtaining information from all relevant sources.
  • Forward Attorney Medical Records Requests to Executive Assistant/Compliance.
Billing
  • Serve as resource person and provide information to patient scheduling staff and patients regarding insurance.
  • Verify visit account and insurance information and transfer to billing if updates are needed.
  • Collect copays, pre-payments, and outstanding balances.
  • Manage visit prior authorization and referral requirements:
Education/Experience
  • High School education
  • 1-2 years relevant experience in public contact
  • Minimum one-year Medical Reception experience (desired)
Essential qualities necessary include, but are not limited to:
  • Patient and pleasant personality; works well with a variety of people.
  • Detail oriented.
  • Team player.
  • Ability to work independently, with little supervision.
  • Interfaces well with staff and physicians.
  • Professional demeanor.
  • Pleasant and friendly tone of voice.
  • Work under minimal supervision and cooperate with other team members.

  • Front Desk Coordinator

    3 weeks ago

    Gettysburg, Pennsylvania, United States Pennsylvania Cancer Specialists and Research Institute Full time

    Job Title: Front Desk CoordinatorWe are seeking a highly motivated and detail-oriented Front Desk Coordinator to join our team at Pennsylvania Cancer Specialists and Research Institute. As a key member of our front office staff, you will be responsible for providing exceptional patient care and administrative support to our medical...

  • Front Desk Coordinator

    1 week ago

    Gettysburg, Pennsylvania, United States Pennsylvania Cancer Specialists and Research Institute Full time

    Job Title: Front Desk CoordinatorWe are seeking a highly motivated and detail-oriented Front Desk Coordinator to join our team at Pennsylvania Cancer Specialists and Research Institute. As a key member of our front office staff, you will be responsible for providing exceptional patient care and administrative support to our medical...

  • Front Desk Clerk

    5 months ago

    Gettysburg, United States Equity LifeStyle Properties Full time

    With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career! ELS is hiring for the position of Front Desk Clerk in Gettysburg, Pennsylvania. What you'll do: Our Front Desk Clerks provide exceptional customer service to facilitate excellent and memorable guest and resident...

  • Front Office Manager

    3 weeks ago

    Gettysburg, United States Hotel Gettysburg Full time

    Who this Job Will Appeal ToAt Waterford Hotel Group we pride ourselves on cultivating a workplace that feels like home and brings out the best in you, each and every day. We will celebrate your successes, appreciate your strengths, and offer an environment where each of us can truly be ourselves. We provide competitive compensation and benefits, a tight-knit...

  • Computer Support Specialist, Student Coordinator

    2 months ago

    Gettysburg, United States Gettysburg College Full time

    Position Summary Gettysburg College is seeking a full-time Computer Support Specialist, Student Coordinator reporting to the Director of Infrastructure and Computing Department. The Infrastructure and Computing Department is part of the Information Technology division that supports campus academic and administrative technology operations and...

  • Weekend Night Auditor

    4 weeks ago

    Gettysburg, United States Remington Hotels Full time

    Job SummaryThe Weekend Night Auditor will be responsible for performing daily audit functions for the front office and each outlet of the hotel. This includes reviewing room and tax postings for accuracy, correcting any errors, and ensuring all house charges are posted accurately and in a timely fashion.Key ResponsibilitiesPerform daily audit functions for...

  • Weekend Night Auditor-Courtyard Marriott

    5 months ago

    Gettysburg, United States Remington Hotels Full time

    Job Description What you will be doing Perform all daily audit functions for front office and each outlet of the hotel. Review room and tax posting on computer or register for accuracy, immediately correcting any errors. Ensure all house charges are posted accurately and in a timely fashion. Complete back-up of front office computer system and...

  • Night Auditor-Gettysburg Wyndham

    4 months ago

    Gettysburg, United States Remington Full time

    Job DescriptionWhat you will be doingPerform all daily audit functions for front office and each outlet of the hotel. Review room and tax posting on computer or register for accuracy, immediately correcting any errors. Ensure all house charges are posted accurately and in a timely fashion. Complete back-up of front office computer system and night audit...

  • Customer Service Representative

    4 weeks ago

    Gettysburg, Pennsylvania, United States Equity LifeStyle Properties Full time

    We are seeking a highly skilled and customer-focused Front Desk Clerk to join our team at Equity LifeStyle Properties in Gettysburg, Pennsylvania.Key Responsibilities:Provide exceptional customer service to guests and residents, responding to inquiries and resolving issues in a timely and professional manner.Process payments and deposits, ensuring accuracy...

  • Administrative Assistant

    4 weeks ago

    Gettysburg, Pennsylvania, United States Genesis Healthcare Services Full time

    About Genesis Healthcare ServicesWe are seeking a highly skilled and charismatic Receptionist to join our team at Genesis Healthcare Services. As a Receptionist, you will play a vital role in shaping the first impression of our nursing center, interacting with patients, family members, candidates, and clients.Key Responsibilities:Provide exceptional...

  • Medical Office Coordinator

    4 weeks ago

    Gettysburg, Pennsylvania, United States University of Pittsburgh Medical Center Full time

    Key ResponsibilitiesAs a key member of our team, you will be responsible for creating a positive first impression for patients. This includes performing accurate registration and scheduling of patients, as well as a variety of other front office duties with a focus on customer service.Key SkillsExcellent communication and interpersonal skillsAbility to work...

  • Receptionist

    1 week ago

    Gettysburg, United States MSCCN Full time

    Job Title: Receptionist Job Description The Front Desk Receptionist will be the first point of contact for the office. This role involves greeting visitors, answering and directing phone calls, and providing administrative support to various departments. The ideal candidate will have excellent communication skills and a positive attitude. Key...

  • Guest Service Agent

    5 months ago

    Gettysburg, United States Gettysburg Hotel Full time

    ABOUT USAt Waterford Hotel Group we pride ourselves on cultivating a workplace that feels like home and brings out the best in you, each and every day. We will celebrate your successes, appreciate your strengths, and offer an environment where each of us can truly be ourselves. We provide competitive compensation and benefits, a tight-knit and...

  • Migrant Education Recruiter

    4 days ago

    Gettysburg, United States Northwest Tri-County Intermediate Unit 5 Full time

    Position Summary: The Migrant Education Recruiter is responsible for the identification, recruitment, enrollment of eligible migrant children and out of school youth in accordance with the Migrant Education state and local site recruitment plan. They will also work with schools and service agencies to advocate and assist all students in developing...