Current jobs related to Support Analyst Sr/Software Engineer Production Support - Irving - OscarMike
-
Sr. Digital Product Manager
5 months ago
Irving, United States Resource Informatics Group Full timeRole : Sr. Digital Product Manager Location : Remote Position Summary: Sr. Digital Product Manager will drive the planning, design and iterative deployment of a portal for enrolled students. This will entail building a series of responsive, accessible pages enabling students to audit their progress across multiple domains: Classwork, schedules, financial...
-
Sr. SDET Engineer
3 days ago
Irving, United States Photon Full timeHi Associate,Greetings for the day,We have a position for a Sr. SDET Engineer role in Irving, TX. Please find the job description below for this position. Role: Sr. SDET Engineer Locations: Irving, TXDuration: FulltimeResponsibilitiesParticipate in requirements, design reviews with Product, Business Analysts and Development to assure that the product under...
-
Sr. SDET Engineer
2 days ago
Irving, United States Photon Full timeHi Associate,Greetings for the day,We have a position for a Sr. SDET Engineer role in Irving, TX. Please find the job description below for this position. Role: Sr. SDET Engineer Locations: Irving, TXDuration: FulltimeResponsibilitiesParticipate in requirements, design reviews with Product, Business Analysts and Development to assure that the product under...
-
Production Support Analyst
2 days ago
Irving, United States Dexian Full timeRole: Application Support EngineerLocation: Irving, TX (Hybrid) Duration: 12+ MonthsKey Responsibilities:Work in a team of production support engineers and provide automation, toil reduction, and employ Site Reliability Engineering (SRE) principles.Provide Level 2 Production Support on Risk Application used by Credit Risk and Market Risk.Work with different...
-
Production Support Engineer
5 days ago
Irving, United States Mindlance Full timeProduction Support EngineerDuration: 12 months plus (possible extension or conversion)Location: HYBRID W/ ONSITE REQUIREMENT – 3 days onsiteIrving, TX 75039We are looking for a motivated Production Support Engineer to drive change, reduce operational inefficiencies, and implement strategic solutions to enhance application support across multiple regions....
-
Production Support Engineer
5 days ago
Irving, United States Mindlance Full timeProduction Support EngineerDuration: 12 months plus (possible extension or conversion)Location: HYBRID W/ ONSITE REQUIREMENT – 3 days onsiteIrving, TX 75039We are looking for a motivated Production Support Engineer to drive change, reduce operational inefficiencies, and implement strategic solutions to enhance application support across multiple regions....
-
Production Support Engineer
6 days ago
Irving, United States Motion Recruitment Full timeGrow your career as a Production Support Engineer with an innovative global bank in Irving, TX. Contract role with strong possibility of extension. Will require working a hybrid schedule 2-3 days onsite per week. Join one of the world's most renowned global banks and trusted brand with over 200 years of continuously evolving financial services worldwide....
-
Production Support Engineer
5 days ago
Irving, United States Motion Recruitment Full timeJob: Production Support EngineerContract Duration:9+ Months (Possibility of extension or conversion)Location: Tampa, FL/Irving, TX (Hybrid) Required Skills & Experience3+ years of Level 2/3 Production Support with strong debugging and analytical skills.1+ years of experience supporting large financial services firm.3+ years Sybase, Oracle, Unix shell...
-
Irving, United States McKesson Full timeAct as customers primary point of contact on all needs related to their casework, including, but not limited to regular status calls Respond promptly and accurately to incoming customer inquiries, escalating if needed to the appropriate resource(s). Support Analyst, Support, Relationship, Customer Service, Customer Experience, Analyst, Technology, Healthcare
-
Sr. IT Analyst
1 month ago
Irving, United States Revolution Technologies Full timePosition Title: Sr. IT Analyst (Labelling & Packaging)Location: Irving, TXInterview Mode: MS Teams Video Call Approximate Duration: 12+ monthsDomain: Pharmaceutical Providing IT Business Analysis and Project Management & Leadership for assigned Business-IT projects.Active member of the global teamsSupport & lead current IT Projects as Business Analyst and/or...
-
Sr. IT Analyst
1 month ago
Irving, United States Revolution Technologies Full timePosition Title: Sr. IT Analyst (Labelling & Packaging)Location: Irving, TXInterview Mode: MS Teams Video Call Approximate Duration: 12+ monthsDomain: Pharmaceutical Providing IT Business Analysis and Project Management & Leadership for assigned Business-IT projects.Active member of the global teamsSupport & lead current IT Projects as Business Analyst and/or...
-
Support Analyst-POS Specialist
1 week ago
Irving, United States OscarMike Full timeSupport Analyst Sr (POS Specialist)Direct Hire 1099 or W2 only. The client is not offering subcontracting for this position.This role is onsite in Irving, TX.[11205]ResponsibilitiesWorks with Operations, Asset Protection, Accounting, Fuel, Training, Marketing, and Back Office support teams that are responsible for various aspects and performance of the PDI...
-
Sr. Data Analyst with Mortgage exp.
3 weeks ago
Irving, United States Net2Source Inc. Full timeJob DescriptionJob Title: Sr. Data Analyst with Mortgage exp. (10+ Years)Work Location: Irving, TX (Onsite)· The Business Analyst Data Analyst will be responsible for gathering validating communicating and coordinating requirements for Retail Products. Key Responsibilities:· Coordinate with key stakeholders to gather requirements analyze finalize and...
-
Irving, United States MCKESSON Full timeMcKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.What you do at McKesson matters. We foster a...
-
Technical Support Analyst
4 weeks ago
Irving, United States FASTENER DISTRIBUTION HOLDINGS LLC. Full timeJob DescriptionJob DescriptionFDH Aero is a trusted global supply chain partner for aerospace and defense companies. With more than 55 years of experience, it specializes in c-class components that include hardware, electrical, chemical, and consumable products and services for global OEM and aftermarket customers. At FDH Aero, we understand that the...
-
Product Support Specialist I
2 weeks ago
Irving, Texas, United States 5H2 Hub International Midwest Limited Full timeJob Title: Product Support Specialist I at 5H2 Hub International Midwest LimitedGeneral Overview: The Product Support Specialist I plays a crucial role in assisting Product Analysts and various stakeholders with the implementation of new clients and the management of feature modifications. This position is responsible for providing ongoing product operations...
-
Software Engineer in Test
4 weeks ago
Irving, United States Iris Software Inc. Full timeHi ,I hope you're doing well.We have a great opportunity with one of IRIS's Financial clients in US is looking for the Sr SDET in Irving OR Tampa FL Hybrid. Please Share your Resume on Rajneesh.bhardwaj01@irissoftware.com.Hybrid 2 to 3 days from office.IRVING OR TAMPA LocationsResponsibilitiesSeleniumAutomationWebdriverPython or JavaShould be good in Writing...
-
Software Engineer in Test
4 weeks ago
Irving, United States Iris Software Inc. Full timeHi ,I hope you're doing well.We have a great opportunity with one of IRIS's Financial clients in US is looking for the Sr SDET in Irving OR Tampa FL Hybrid. Please Share your Resume on Rajneesh.bhardwaj01@irissoftware.com.Hybrid 2 to 3 days from office.IRVING OR TAMPA LocationsResponsibilitiesSeleniumAutomationWebdriverPython or JavaShould be good in Writing...
-
Product Support Specialist I
2 weeks ago
Irving, Texas, United States 5H2 Hub International Midwest Limited Full timeJob Title: Product Support Specialist I at 5H2 Hub International Midwest LimitedGeneral Overview: The Product Support Specialist I plays a crucial role in assisting Product Analysts and various stakeholders with the implementation of new clients and the management of feature changes. This position is responsible for testing, documentation, and providing...
-
Product Support Specialist I
3 weeks ago
Irving, Texas, United States 5H2 Hub International Midwest Limited Full timeJob Title: Product Support Specialist I at 5H2 Hub International Midwest LimitedGeneral Overview: The Product Support Specialist I plays a crucial role in assisting Product Analysts and various stakeholders with the implementation of new clients and the management of feature changes. This position involves testing and documentation, as well as providing...
Support Analyst Sr/Software Engineer Production Support
4 months ago
[DIG10493]
Direct Hire 1099 or W2 only.
The client is not offering subcontracting for this position.
This role is onsite in Irving, TX.
Our Global 500 client is seeking a skilled Senior Software Engineer with a focus on production support to join their dynamic team. In this role, you will play a pivotal part in maintaining the stability and performance of their enterprise applications while leveraging your backend development expertise to optimize and enhance their systems. As a key member of the production support team, you will be responsible for identifying and resolving technical issues in the production environment, collaborating closely with backend development teams, and ensuring the seamless operation of their applications. If you are a proactive problem-solver with a passion for technology and a strong background in Java-based applications, we encourage you to apply.
Requirements:
Responsibilities :
Utilize your experience in large-scale enterprise applications to identify issue patterns and troubleshoot application issues effectively.
Assist during support hours and respond promptly to production emergencies during off-hours, ensuring adherence to SLAs.
Perform level of effort estimates for assigned tasks and change orders, contributing to efficient project planning and execution.
Identify root causes for technical issues in production and develop code updates to fix reported defects.
Collaborate closely with backend development teams to diagnose and address application defects and performance bottlenecks.
Monitor application health, performance, and availability, proactively taking measures to ensure optimal operation.
Document support procedures, best practices, and incident resolutions to facilitate knowledge sharing and process improvement.
Play a key role in maintaining the stability and performance of applications, leveraging backend development skills to optimize systems.
Follow production support best practices and adhere to established processes and procedures.
Comfortably handle night alerts in shifts and participate in an on-call rotation as required.
Qualifications :
2-4 years of hands-on programming experience as a Senior Engineer, with a focus on backend development.
1 year of experience with RESTful APIs and server-side development using microservices architecture, preferably with Spring Boot or Node.js.
Strong experience in supporting Java-based applications in a production environment.
Proficiency in at least one scripting language for automation and support tasks.
Solid understanding of application servers, databases, and backend technologies.
Knowledge of incident management, problem resolution, and ITIL processes is a plus.
Familiarity with monitoring and logging tools such as New Relic, Splunk, Nagios, or ELK.
Exceptional troubleshooting and problem-solving skills.
Strong communication skills, both written and verbal.
Ability to work independently and collaboratively within a team.
Experience with containerization technologies like Docker and Kubernetes.
Familiarity with cloud platforms, preferably AWS.
Knowledge of DevOps practices and CI/CD pipelines.
Certification in Java is a plus.
Experience in developing NoSQL and SQL databases, designing data models, and proficient in querying data for quality, analysis, analytics, and ad-hoc reporting is preferred.
Knowledge in API security frameworks, token management, and user access control, including OAuth, JWT, OpenAPI, etc.
Ability to work in an Agile/SCRUM environment.
Strong writing and communication skills.
Education
Bachelor's degree or higher in Computer Science, Software Engineering, Information Technology (preferred)
Relevant Certifications e.g. Java, AWS, ITIL, etc. (preferred)
#J-18808-Ljbffr
