Deposit Operations Officer

6 days ago


Whitehall, United States Shelby State Bank Full time

Overview:

The Deposit Operations Officer is responsible for the management and direction of all operations activities. They will manage the day-to-day operations of the deposit operations department and oversee all employees and processes within that department.

Responsibilities and Results:

  • Handles more involved complications, various reports and calls from customers with unusual problems or disputes.
  • Applies superior customer service with prompt follow-through with involved customers and employees.
  • Exhibits, develops and maintains knowledge and oversees the process of proof/transit, funds transfer, check processing and bookkeeping.
  • May represent the Bank in various community functions.
  • Cross sells the Bank’s other products and services, referring customers to appropriate staff.
  • Oversees fraud, disputes and deposit account maintenance.
  • Works closely with all branches on deposit account related activity.
  • Actively participates on various committees.
  • Works ethically and with integrity while upholding organizational values.
  • Assures compliance with all applicable Bank policies, procedures and processes, and all applicable state and federal banking laws, rules and regulations.
  • Supervise deposit operations clerks by training, monitoring performance and planning of work.
  • May be required to lead special projects as needed.
  • Performs related duties as assigned.


  • Whitehall, United States Shelby State Bank Full time

    Overview:The Deposit Operations Officer is responsible for the management and direction of all operations activities. They will manage the day-to-day operations of the deposit operations department and oversee all employees and processes within that department. Responsibilities and Results:Handles more involved complications, various reports and calls...


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