Financial Aid Specialist
3 weeks ago
Responsible for assisting prospective and continuing students with all financial aid functions. Provides guidance on required documentation for students seeking a financial aid appeal. Updates students with results of changes made on student and families income status, dependency override, satisfactory academic progress or other special conditions that may arise. Must be able to work evenings, weekends, and possibly during holidays. Must be able to travel to any of the other campuses.
Minimum Base Pay: $17.00. All salary calculations start at the minimum salary and will be based on candidate's education and experience.
Duties and Responsibilities:
(This list is not exhaustive and may be supplemented as necessary)
- Assists students with issues utilizing a variety of formats such as in person, phone, email, and online chat.
- Reviews financial aid documents for students selected for verification to ensure completeness and accuracy.
- Processes and logs received documents in the system.
- Updates multiple required fields in Financial Aid systems to identify file as ready to be verified, packaged and subsequently disbursed.
- Gather routine oral information from, or make oral requests of, other administrative, maintenance or clerical employees and outside vendors, customers, or the public.
- Liaison among departments, functions or groups, within the College. Communicate information to appropriate personnel.
- Welcomes and assists persons who come into the department.
- Assists students and personnel with operating office equipment such as personal computers, printers, copying machines, and software programs, providing training when necessary.
- Performs other job-related duties as assigned.
Education and Experience:
- High school diploma or GED with additional training related to the position
- One year of related experience
- Microsoft Office Professional or similar application
- Family Educational Rights and Privacy Act (FERPA) within 30 days of employment
- Attention to detail while maintaining effective time and task management
- Interact in a positive manner with diverse populations and varying education levels of students, faculty, staff, and the public
- Organize and prioritize multiple, competing priorities to maximize personal and team effectiveness
- Effectively communicate verbally and in writing on a regular basis with internal and external customers, build relationships, manage customer expectations and take responsibility for a high level of service
- Regular physical attendance required
- Must not be debarred from Title IV Programs, and not in default on Title IV student loans
- Some periods throughout the year will require extended work hours including nights, weekends, and college closures
Education and Experience:
- Associate degree
- Reach and grasp objects
- Stoop, bend, kneel, crouch, or crawl
- Use of video display terminal
- Use of manual dexterity and fine motor skills
- Communicate information orally and in writing
- Receive and understand information through oral and written communication
- Proofread and check documents for accuracy
- Work a fluctuating work schedule
Certain servicemembers and veterans, and the spouses and family members of such servicemembers and veterans, receive preference and priority. Certain servicemembers may be eligible to receive waivers for postsecondary educational requirements, in the employment by the state and its political subdivisions and are encouraged to apply for the positions being filled.
Employment Information
Please review the following information in order to apply for a position at Palm Beach State College:
- Carefully review the minimum qualifications advertised for the available position as only applicants meeting the minimum requirements will be considered.
- Background Check/ Drug Screen may be required based on the specific requirements of the position for which the application is being submitted. Employment is contingent upon the passing of a drug test and upon completion of a criminal background investigation.
- An important goal of the Office of Human Resources is to respond to all applicants once a selection is made. Please take notice of the position closing date advertised. Whenever positions are filled, the Office of Human Resources responds to all applicants who have submitted applications.
Application Deadline
This position is open until filled
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