System Director of Revenue Cycle Systems

5 months ago

Farmington, United States Hartford Healthcare Full time

Description

Job Schedule: Full Time
Standard Hours: 40
Job Shift: Shift 1
Shift Details:

Work where every moment matters.

Every day, over 30,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticuts most comprehensive healthcare network.

Hartford HealthCares unified culture enhances access, affordability, equity and excellence. Its care-delivery system- with more than 500 locations serving 185 towns and cities- includes two tertiary-level teaching hospitals, an acute-care community teaching hospital, an acute-care hospital and trauma center, three community hospitals, a behavioral health network, a multispecialty physician group, a clinical care organization, a regional home care system, an array of senior care services, a mobile neighborhood health program and a comprehensive physical therapy and rehabilitation network. On average, Hartford HealthCare touches more than 23,000 lives every single day. The unique, system-wide Institute Model offers a unified high standard of care in crucial specialties at hospital and ambulatory sites across Connecticut offering unparalleled expertise at the most affordable cost. The institutes include: Ayer Neuroscience, Behavioral Health, Cancer, Digestive Health, Heart and Vascular, Orthopedics and Tallwood Urology & Kidney.

Position Summary:

The System Director of Revenue Cycle System, working in partnership with Revenue Cycle leadership, will lead two complimentary ITS teams (Revenue Integration Systems Enterprise and Revenue Cycle Operations) and drive measurable outcomes through revenue cycle integration efforts, delivering on Revenue Cycle strategic priorities such as denials management and cash position. The System Director will play a critical role in migrating the team to a new Product Management operating model which will strengthen the alignment with our partners and system support office operations.

Key Accountabilities:

  • Oversees the Revenue Cycle Systems division including design, development, implementation, operation and process improvement for technology systems
  • Leads the evaluation, enhancement and upgrade of all departmental system solutions for our Revenue Cycle partners
  • Delivers outstanding customer service to all entities by leading Revenue Cycle Systems through direct engagement, helping to clearly identify goals and objectives, prioritize requests, monitor activity and training services
  • Leads the evaluation, enhancement, and upgrade of all departmental system solutions for our Revenue Cycle partners
  • Supports the enterprise efforts to integrate effectively with the state and federal government to improve care, compliance and reporting
  • Communicates with business leaders effectively to set proper expectations for all executives, directors, managers and staff
  • Leads the staff in the training and adoption of Lean and Product Management philosophy, skills and behaviors
  • Promotes integration, consolidation, standardization and optimization and presenting it positively to the user community
  • Provides regular status reports and updates to executive leadership
  • Manages the budget for the assigned cost centers and demonstrates fiduciary accountability

Qualifications

  • Bachelors degree in Information Systems is required
  • Ten plus years of progressive leadership experience within revenue cycle or healthcare information technology
  • Broad revenue cycle operational experience in an Epic organization
  • Demonstrated organization, facilitation, communication and presentation skills
  • Proven team builder and analytical problem solver
  • Strong Excel skills, including the ability to organize data, enter formulas, and create reports
  • Proven ability to provide support to multiple users with varying needs and successfully manage multiple priorities
  • Proven experience building and maintaining relationships

We take great care of careers.

With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving employees-- we provide a competitive benefits program designed to ensure work/life balance. Every moment matters. And this is your moment.

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