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Collection Analyst NORAM

2 months ago

Hempstead, United States SoftwareONE Full time

Job Function:
Finance

The role:

We are thrilled to announce an opportunity to join our team as:

Collections Analyst

SoftwareOne

Scope: Full-time | Location: Mexico City

Main responsibilities:

  • Follow up high value customers on regular basis or list provide by Team Lead.
    update Credit workbench simultaneously and sharetrackers & dashboards.
  • Resolve unapplied cash and credit discrepancies in customer cards through effective communication via emails or calls.
  • Facilitate scheduled calls with the Local finance team to discuss resolutions and make strategic business decisions, fostering productive cross-functional collaboration.
  • Maintaining sales communication by promptly addressing customer issues and ensuring resolution.
  • Utilize various dashboards extensively for clear communication within the organization or with external parties.
  • Play an integral role in training new team members and providing guidance to analysts to ensure a comprehensive understanding of processes.
  • Regularly update Standard Operating Procedures (SOPs) to reflect any changes or improvements in our operational practices.


What we need to see from you:

What we need to see from you:

  • Bachelor's degree in Accounting is a must.
  • +3 year of experience in the area of pure accounting, inter-company department.
  • Experience in monthly accounting closings.
  • Accounting records experience.
  • English advanced.

Nice to have:

  • FSSC experience
  • Understanding of IFRS.

Soft skills:

  • Adaptation and flexibility.
  • Assertive communication.
  • Working under pressure.
  • Tolerance of frustration.
  • Strong character / making things happen.
  • Attitude, willingness.

What we offer:

We train you to take the control of your career

  • Higher benefits.
  • International projects and multicultural team.
  • Mentoring and career development.
  • Good office environment: Town Halls, activities organized by the culture team, etc.

Are you interested?

Apply now and we will get in touch very soon

#LI-MC4

Disclaimer / Please note the following:

At SoftwareOne, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, age, sex, national origin, disability status, genetics, sexual orientation, gender identity or expression, or any other characteristic protected by local laws.

Why SoftwareOne?:

Success at SoftwareOne is not defined by what you do for yourself, but by what you deliver for our customers, the business and for the employees around you. SoftwareOne employees are energized, agile and are laser focused on delivering world class Customer Satisfaction and results. Our leaders motivate and inspire their teams and provide a working environment that delivers incredible levels of Employee Satisfaction. We are Humble. Our leaders operate with a high level of Discipline but can work at Speed manage change in a global economy. We are a leading global provider of end-to-end software and cloud technology solutions, headquartered in Switzerland. Our 8,700 employees support our approximately 65,000 customers in their digital transformation.

Accommodations:

SoftwareOne welcomes applicants from all backgrounds and abilities to apply. If you require reasonable adjustments at any point during the recruitment process, email us at reasonable.accommodations@softwareone.com.

Please include the role for which you are applying and your country location. Someone from our organization that is not part of the decision-making process will be in touch to discuss your specific needs and we will make every effort to accommodate you. Any information shared will be stored securely and treated in the strictest of confidence in line with GDPR.