Financial Customer Service Representative

2 months ago

Rocklin, United States TEKsystems Full time

Our client in Rocklin is looking for engaged and independent member service professionals to help their members achieve their financial goals. Please note this is a long term *direct placement *opportunity so we want candidate who are looking for a career

*Schedule: *M-F, 6am to 6:30pm - Must be available anytime during this window, will be set 8 hour shift.

*Location:* Rocklin, CA (fully onsite)

*Pay Rate*: Determined on experience - $20.80 to $23/HR + Quarterly Incentives

*Summary: *As a Sales and Service Representative, you will be part of a supportive and dynamic member focused sales team. This Representative works in a fast-paced environment focused on serving our members over the phone with a variety of banking needs, including account inquiries, loan support, and cross-selling products and services to help members.

*Qualifications:*

* *Must have 1+ year of sales and upselling experience*

* *Must have 1 year of previous experience in a fast-paced customer service role*

* *Must be comfortable meeting deadlines and working within a fast-paced environment while providing stellar customer service*

* *Possess excellent listening skills with the ability to ask probing questions, overcome objections, and understand member concerns*

* *Banking experience is not required - 5 week paid training program provided*

*Benefits options include*

* Traditional medical, dental, and vision coverage

* 401K matching up to 5% per pay period

* Accrue up to 17 days of Paid Time Off your first year of employment

* 11 paid federal holidays

* Special employee pricing on lending products such as mortgage, auto, and personal loans (eligibility for special employee pricing is subject to standard account requirements and underwriting criteria)

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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